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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,875)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

union-supplies

Jul 04, 2025  on Shopify

Zoe did an outstanding job i really appreciate her a lot for her hard work and understanding and patients

Afraaé Co

Jul 04, 2025  on Shopify

This app is amazing! Super easy to use and has all the features I need to manage my store more efficiently. I was able to set everything up quickly without needing technical skills. The support team is also very responsive and helpful whenever I have questions. It has really made running my business smoother. Highly recommend it to anyone running an online store!

CoFuze™

Jul 04, 2025  on Shopify

DSers has been a powerful partner in my dropshipping business. It helps me find reliable suppliers and fulfill orders quickly, saving me significant time. With reasonable pricing and an outstanding support team—especially Jac, who provided professional and efficient assistance—I highly recommend DSers to anyone in the dropshipping industry.

Le soleil et mon jardin

Jul 03, 2025  on Shopify

Rita is the one who help me to resolve a problem, i really appreciate very much, thank you again Rita !!!

Modern Threads

Jul 03, 2025  on Shopify

I had such a great experience working with Lydia from the DSers support team. She was incredibly helpful, patient, and knowledgeable. I had several questionsand Lydia guided me through everything with clarity and care.What really stood out was how quickly she responded and how genuinely she wanted to help me succeed. She went above and beyond, and her support made a big difference in streamlining my operations. Thank you, Lydia, for your wonderful service, you’ve made me even more confident in using DSers for my business!

Nordic Essentials

Jul 03, 2025  on Shopify

Great app to find best sellers and fulfill the orders with good quality suppliers. Amazing customer support, quick replies and always very efficient and helpful. Thank you guys!

ElectroDrive

Jul 02, 2025  on Shopify

Tuve un problema reciente con la publicación de productos en mi tienda, y al mismo tiempo recibí un mensaje sospechoso de alguien que se hacía pasar por parte del equipo de DSers (un intento de catfish). Afortunadamente, el equipo de soporte actuó rápidamente y me ayudó a resolver ambas situaciones de forma eficiente. En especial quiero agradecer a Krystal, quien fue muy atenta, profesional y paciente durante todo el proceso. Me brindó orientación clara para recuperar el control de mi tienda, verificar la legitimidad del contacto y resolver el problema con las publicaciones. Gracias a su ayuda, pude continuar con mi negocio sin interrupciones. ¡Muy agradecido con el servicio al cliente de DSers!

EarthSleep

Jul 02, 2025  on Shopify

Big up to Rick for helping me solve my Dsers issues, fast as hell… You write this guy - he works his magic and your on your way again in 5 minutes. Great dude! Thanks. Earthsleep.dk

SprayChef

Jul 02, 2025  on Shopify

Just wanted to give a big shoutout to Rin from DSers support! I was having a lot of trouble with my store setup, supplier mapping, and test orders — but Rin went above and beyond to help me fix everything. Super patient, knowledgeable, and efficient. Thanks to Rin, everything is working perfectly now. If anyone needs help with DSers, I definitely recommend reaching out to support — and if you get Rin, you’re in good hands!

O-Show

Jul 02, 2025  on Shopify

Well, there is nothing to complain about DSER. It's really an amazing app for sellers whose are dropshipping actually. And one of my most favorite of DSER is their support. Highly supported, responsive and professional. I loved this app especially after having support assistance.

My Lovely Store

Jul 01, 2025  on Shopify

I was assisted by Zico who helped me a lot to solve a problem I was having where Dsers was not synchronizing with my store. Now everything is working properly thanks to his excellent service.

Fitnexfly

Jul 01, 2025  on Shopify

zico miha aiutato.. Ho contattato l’assistenza DSers per chiarire alcuni dubbi sul funzionamento dell’abbonamento e sulla gestione degli ordini. Devo dire che sono rimasto davvero colpito dalla rapidità, precisione e disponibilità con cui mi hanno risposto. Hanno chiarito ogni punto in modo chiaro e professionale, aiutandomi a risolvere il problema in pochissimo tempo. Un supporto davvero efficiente, che fa la differenza soprattutto quando si sta avviando un’attività in dropshipping. Ottimo servizio, complimenti!

Nipponbidet

Jul 01, 2025  on Shopify

Service rapide et efficace, ils sont patients et prennent le temps de résoudre tout type de soucis :)

Tee It Up

Jul 01, 2025  on Shopify

I had an excellent experience with DSers support thanks to Rfmp. They were incredibly helpful, knowledgeable, and patient throughout the entire interaction. Rfimp quickly understood my issue and guided me step-by-step to a solution. What stood out most was their professionalism and willingness to go above and beyond to ensure everything was working smoothly. It's refreshing to receive such attentive and efficient customer service. Thank you, Rfimp, for making the process so easy—I really appreciate your support!

GoatStyle

Jul 01, 2025  on Shopify

hello i want to inscript to this web they are taking money from me without working with this so i need help

StylishTrendz

Jun 30, 2025  on Shopify

Really good customer support from Gloria, answered all my questions promptly, simply and efficiently. Would highly recommend.

Vitrine Online

Jun 30, 2025  on Shopify

Fui muito bem atendida por um membro da equipe do DSers — super educado(a), prestativo(a) e atencioso(a) em todo momento. Tirou minhas dúvidas com paciência e me orientou com clareza. Dá pra ver que se importam de verdade com o cliente.

Fateessence

Jun 30, 2025  on Shopify

Great dropshipping service. Rita was great! I was very well assisted in the chat and found the problem. Thank you very much!

DealerMaster

Jun 30, 2025  on Shopify

Big thanks to Sandy for the amazing support! Your quick response and clear guidance helped me solve the issue right away. Really appreciate the excellent service – keep up the great work!

ImoleCreations

Jun 30, 2025  on Shopify

Wendy was so patient dealing with a non-technical person like myself and worked through getting my issue resolved!

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