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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers
<h3>What Merchants Think</h3> <p>Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support, noted for responsiveness and professionalism</li> <li>User-friendly interface that simplifies product importation and order management</li> <li>Effective live chat feature for real-time assistance</li> <li>Efficient order processing and synchronization with platforms like Shopify</li> <li>Reliable assistance for resolving technical issues and inquiries</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional difficulty in communication leading to unresolved queries</li> <li>Some users find the app's usability initially challenging</li> </ul> <h3>Final Thoughts</h3> <p>The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.</p>
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Reviews (31,976)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Veyora

Mar 28, 2025  on Shopify

Elora is very helpful, I'm putting 4 star because the app has some bugs and can have a more user friendly UI

Eclisse Electric

Mar 25, 2025  on Shopify

L'assistenza di Celia è ottima, purtroppo l'applicazione si può molto migliorare, sia in termini di BUG che in termini di mettere la lingua in italiano anche per le traduzioni prodotti senza dover andare sempre in google traduttore. In attesa di nuovi aggiornamenti. Grazie ancora a Celia per l'assistenza.

Blossy

Mar 24, 2025  on Shopify

Bon Sav avec l'agent fiona

Ease & Feast

Mar 20, 2025  on Shopify

Wendy was helpful in guiding me through DSers! She answered my questions clearly and made the process easier. Thank you, Wendy !!

Bébé Superstar

Mar 19, 2025  on Shopify

reponse rapide .

GearUP

Mar 18, 2025  on Shopify

Getting to speak to the support team was a hell, who the fck uses messenger, however Wendy helped me solve my issue very well, fast and smooth, thank you!

WRAHEBrewsterPro

Mar 08, 2025  on Shopify

Great app

EVEREST

Feb 28, 2025  on Shopify

i love Teresa , he is soooo helpful i had very amazing day with him . he trying to solve the problem Easly and smoothly .

Midwest USA

Dec 09, 2024  on Shopify

The platform can be a little frustrating, especially when a supplier is no long er selling the item, but it sold on your website. Then you have to try and remap a new supplier. Today after being frustrated, I reached out to the help option via live chat. My support person not only remapped everything but was able to walk me through with new suppliers. She was great! Thank you

HUD DRIVE

Dec 02, 2024  on Shopify

Esfania was great, helped me navigate through the store setting. Highly recommend for any future Shopify store admins.

VAURI

Dec 01, 2024  on Shopify

4 stars for quite fast replies to my emails, but still loved the customer support being kind and very helpful. Would be better if there was a direct access to customer service from the app rather then have write an email.

Shoe Fetish, LLC

Nov 27, 2024  on Shopify

Rin, my Customer Service Rep, was fantastic! DSers offers 24/7 live support to help you navigate the learning curve and tackle the technical details with ease. The platform needs UX improvements but over all Great service.

Just Diva Nails

Nov 24, 2024  on Shopify

L'intégration avec AliExpress est fluide, et la gestion des commandes est très intuitive. C’est un excellent outil pour les entrepreneurs dropshipping, avec une interface claire et des fonctionnalités pratiques pour optimiser les ventes.

Moody Ducks

Nov 21, 2024  on Shopify

I had a payment issue related to the app and Raphael helped me out real-quick. The response was instantaneous and to the point.

VonBStyle

Nov 17, 2024  on Shopify

My Friend Chrissy, just helped me to solve a problem, Thank you very much. Without this help i couldn't go any further. Many Thanks.

Afroworld Ltd

Nov 14, 2024  on Shopify

got answers to my question

captivatingconversationsstarters

Nov 08, 2024  on Shopify

The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!

My Store

Nov 06, 2024  on Shopify

i had a great experience with krystal... she was really helpful.

Allify

Nov 05, 2024  on Shopify

thank you so much for your precious time

Style & Bounce

Oct 28, 2024  on Shopify

Great product though I hate the back and forth of fulfilling orders. Staff are always very supportive and are awake 24/7 and very helpful I recommend The developers should work on easier order fulfillments with notification sent to email or brought on screen etc

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