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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,397)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Suspensia – Votre Spécialiste des Suspensions pour un Éclairage Unique et Tendance

Oct 27, 2025  on Shopify

I’d like to sincerely thank Célia from the DSers team for her outstanding support. She was responsive, clear, and very professional throughout our exchange. Thanks to her guidance, I was able to resolve my issue quickly and with confidence. It's always a pleasure to be assisted by someone so knowledgeable and attentive — a real asset to DSers' customer service. Thank you again, Célia!

Merry & Cosy

Oct 26, 2025  on Shopify

Teresa was amazing helping with my issues I had with dsers and aliexpress. She was very polite and helped me through every step to get the problem resvolved

Berti Blanc

Oct 26, 2025  on Shopify

Teresa from customer support helped me no problem!

La Foret Enchantée

Oct 26, 2025  on Shopify

Really good app, all you need to run your ecommerce smooth, thanks also to Teresa for great assistance.

Lily and Glory

Oct 26, 2025  on Shopify

Dsers customer service is great. Had lots of questions to ask and Teresa was keen to help resolve all my queries. She was knowledgeable and very quick to understand my questions and addressed them with great professionalism.

Your Gift Ideas

Oct 26, 2025  on Shopify

Luna was helpful in advising me of a fulfillment issue and took time to find alternatives. A great help

So ist Leben

Oct 26, 2025  on Shopify

ich bin immer wieder begeistert, wie schnell sich der Support meldet, die Situation erfasst und eine Lösung bereit stellt, die sofort funktioniert.

Mundo Barefoot

Oct 25, 2025  on Shopify

Muy buena app. La versión gratuita da para mucho, la version paga debe ser mucho mejor, la probare el mes que viene, sobre el soporte: Excelente servicio, a pesar de estar en un horario distinto, Lena, la ejecutiva, se tomo todo el tiempo necesario para clarar mis dudas y ayudarme a solucionar el inconveniente que tenia.

univers maman bébé

Oct 24, 2025  on Shopify

Very good service given. I had an issue with my inventory and helped me step by step to resolve it. Thank you !

No Chill Co.

Oct 23, 2025  on Shopify

Very good service by "Sandy". Helped me quickly resolve an order

Luivessa

Oct 22, 2025  on Shopify

A huge thank you to Zico for his professionalism and kindness! He took the time to listen carefully to all my questions and answered each one with incredible patience. Throughout our conversation, he explained everything clearly and provided all the details I needed to fully understand. It’s rare to find someone so attentive, responsive, and truly dedicated to customer satisfaction — it really makes a difference! I highly recommend Zico for his great service and reliability. Thanks again for your precious help and outstanding attitude!

Murphy's Market

Oct 22, 2025  on Shopify

Very good customer service from Elora. Prompt and helpful service meant I could solve my issue very quickly.

Dulce

Oct 21, 2025  on Shopify

Janet a été super ! J'ai eu un problème de stock et Janet a su me guider pas à pas pour le résoudre. Ses explications étaient très claires et rapide. Sans elle je n'y serais pas arriver. Le service est super Merci bcp !!

Boomix

Oct 21, 2025  on Shopify

Thanks to Chloe that helped me with my orders

Defix

Oct 21, 2025  on Shopify

fast customer support (Luna)! in no time she helped me with the questions I had regarding delivery and shipping!

We Are Old Money

Oct 21, 2025  on Shopify

DSers support was very accommodating and helpful! The process was fast and smooth, and they guided me clearly on how to handle my orders. Excellent service — highly recommended for anyone doing dropshipping!

Leveloom

Oct 20, 2025  on Shopify

I am happy with the Fast service and also step by step guidance. Even answered some silly questions in professional way.

Hollinest

Oct 20, 2025  on Shopify

t was a very helpful time with the assistant. Well mannered, respectful and understanding, My problem was solved and i appreciate that. kimi

Inovavida

Oct 20, 2025  on Shopify

Muito bom serviço

French Cap

Oct 20, 2025  on Shopify

Merci a Maria c est la meilleur dans son domaine. Je la recommande

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