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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

The Essential Box

Dec 24, 2025  on Shopify

Excellent support and fast resolution! I had an issue with an old deleted Shopify store still showing in my DSers account and blocking product imports. The DSers support team quickly understood the problem and resolved it efficiently. They were professional, patient, and very clear in their communication. Everything is now working perfectly, and I can import products from my active store without any issues. Highly recommend DSers for dropshipping — great tool backed by a helpful support team!

Minh Lashes Beauty Supplies

Dec 24, 2025  on Shopify

The assistant was helpful and very friendly.

TheCoolLight

Dec 24, 2025  on Shopify

“Very easy to use for beginners and extremely helpful support team. DSers makes order fulfillment simple and smooth. Highly recommended for anyone starting dropshipping!

Daily Goods

Dec 24, 2025  on Shopify

today i got an order on Dsers but due to the limitation of the Shipping option by the Main supplier i was unable to fulfilled that order till i ask for help in customer care and today Ms. Luna she assigned to me and supported me well by explaining the whole process and also, i had some doubts for which she help me to clarify it and made smooth order execution i believe with DSers i will have more opportunity to grow my store in the MENA region. Once again Thank you Ms. Luna

Essensy Glamour

Dec 23, 2025  on Shopify

Avaliação excelente! A Teresa foi super rápida para resolver meu problema e extremamente atensiosa durante todo o atendimento. Atendimento ágil, eficiente e humano. Estão de parabéns!

NeoEvo

Dec 23, 2025  on Shopify

Frankie for customer support were real great to me, helped me in everything I need it, I'm glad that I know they helped so easily and quickly.

Bynso

Dec 23, 2025  on Shopify

The assistant was helpful.

JOY OF LIFE

Dec 22, 2025  on Shopify

You all helped me a lot. Thank you again!

Aufemininshop™

Dec 22, 2025  on Shopify

Quel beau service!, J'apprécie, je suis satisfait.

Belazzy

Dec 22, 2025  on Shopify

Bianca e uma otima atendente, resolveu meu problema

Night Shield Dental

Dec 22, 2025  on Shopify

Sereva

Dec 22, 2025  on Shopify

I recently contacted DSers' support and spoke to a Zico, who was very helpful. Zico responded quickly to my questions and was patient as well. Great customer service!

PAWS EMPORIUM

Dec 22, 2025  on Shopify

I'm new to drop shipping. Cyril was wonderful. Very Patient. Walked me through step by step. Great customer service.

Aureah

Dec 22, 2025  on Shopify

atencion rapida y muy amables

Markeet.shop

Dec 22, 2025  on Shopify

Zico ha sido muy amable guiandome en mis dudas sobre la aplicacion. Me ha esperado pacientemente en la configuracion

Comptoir du Réveil

Dec 22, 2025  on Shopify

Great app and great service!

Unnibox

Dec 22, 2025  on Shopify

Fui atendida pelo Frankie. Ele me ajudou muito com sua proficiência e rapidez. Agradeço por ele ter solucionado meu problema com cordialidade e educação.

RelaxEaseLegs

Dec 21, 2025  on Shopify

Elora was incredibly quick and efficient in helping me solve a complex problem. She immediately identified the issues and proactively suggested the best way to move forward with a solution. She made it look easy, and my issue was resolved quickly and to my complete satisfaction. I would rate her the highest possible score and hope to work with her on more projects in the future.

Rorahub

Dec 21, 2025  on Shopify

Sherry was tremendously helpful in helping me understand the platform. she spent a little over an hour answering my questions to the fullest extent. screenshots were provided with every answer to help understand. was quite a great customer experience. fast response time.

Voyage Randonnée

Dec 21, 2025  on Shopify

Excellent service rapide et avec explications dans le chat d’aide. J’ai été servi par Lacey et j’ai bien aimé! Merci

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