Customer reviews: DSers‑AliExpress Dropshipping

<h3>What Merchants Think</h3> <p>Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support, noted for responsiveness and professionalism</li> <li>User-friendly interface that simplifies product importation and order management</li> <li>Effective live chat feature for real-time assistance</li> <li>Efficient order processing and synchronization with platforms like Shopify</li> <li>Reliable assistance for resolving technical issues and inquiries</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional difficulty in communication leading to unresolved queries</li> <li>Some users find the app's usability initially challenging</li> </ul> <h3>Final Thoughts</h3> <p>The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.</p>

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Reviews (31,967)

Overall rating

5

6,626
4

62
3

8
2

1
1

26

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Miraclespin Shop

Mar 29, 2025 on Shopify

The Dser team is a miracle. They are very kind, attentive, and professional. The guide is very good and they are able to solve everything you need about Dser. Thank you Dser.

UNIKCOSA

Mar 28, 2025 on Shopify

I had a great experience using DSers for my dropshipping business. The app is user-friendly, integrates smoothly with AliExpress, and makes order management much easier. What impressed me most was the excellent customer support I received from Esfania. She was extremely helpful, patient, and went above and beyond to make sure everything was working perfectly. Truly grateful for her assistance!

Wix Decor

Mar 28, 2025 on Shopify

good service !!

CANAN Bridal

Mar 28, 2025 on Shopify

a great app that helps me conveniently do business on shopify

Ohana Poke Art Deco

Mar 28, 2025 on Shopify

Bonne reactivité de Blanca suite a une mini panne entre Shopify et Dsers.

NeonNook

Mar 28, 2025 on Shopify

Amazing experience!

Le voyageur pratik

Mar 28, 2025 on Shopify

Aurora is very responsive, very professional and very helpful

Drive Zoned

Mar 28, 2025 on Shopify

Vivian is doing great job

Maria Fonte

Mar 28, 2025 on Shopify

Ottima assistenza di Vivian, ha risolto un mio problema. Consiglio

Nature & Chasse®

Mar 28, 2025 on Shopify

Very nice app, very fast support, thanks to Raphael again for his fast help i recommend gladly the app

Ousayd Fashion

Mar 28, 2025 on Shopify

Très bon service

Tutuky

Mar 28, 2025 on Shopify

I got assisted by Elora and I can say that she's the Customer Support Assistant of all time , 1000% recommend the service

Urban Beck

Mar 27, 2025 on Shopify

Great customer service! Estefania answered all of my questions and was very patient with me.

Infinite Avenue Designs

Mar 27, 2025 on Shopify

I've had a great experience using DSers, especially thanks to their amazing customer service. Amelia was incredibly courteous, knowledgeable, and patient—even with all my questions! She explained everything clearly and made the whole process easy to understand. I can't say enough good things about the support I received. Highly recommend this app for connecting with AliExpress!

Petstoys

Mar 27, 2025 on Shopify

Very grateful to the DSers support team especially Zico, solved my problem extremely fast and professional, great service ! thank you very much

Pyjama Lovers

Mar 27, 2025 on Shopify

Bon outil. Le support est aussi très réactif et m'a bien aidé. Je recommande

iWinkdeals

Mar 27, 2025 on Shopify

Frankie was very helpful and knowledgeable, and resolved my query promptly. Thank you again!

Innovisimo

Mar 27, 2025 on Shopify

Absolutely amazing support from Frankie at DSers! Super quick to respond, incredibly helpful, and resolved my issue with ease. Frankie was professional, friendly and helped me find the solution I needed. Thank you so much for the 5-star service!

Gi KV Store

Mar 27, 2025 on Shopify

The Client responds very fast and help me go through my issues and answer each question I have. Really Appreciate their support

MyAirBud™

Mar 27, 2025 on Shopify

Rick help me out. He quickly helped me figure out that I was linked to the wrong AliExpress account, and once I logged into the correct one, everything showed up and worked perfectly. He was super patient, clear, and stayed with me the whole way through. Thanks to them, my orders are placed and my customers are happy and thriving. 10/10 support!