Customer reviews: DSers‑AliExpress Dropshipping

<h3>What Merchants Think</h3> <p>Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support, noted for responsiveness and professionalism</li> <li>User-friendly interface that simplifies product importation and order management</li> <li>Effective live chat feature for real-time assistance</li> <li>Efficient order processing and synchronization with platforms like Shopify</li> <li>Reliable assistance for resolving technical issues and inquiries</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional difficulty in communication leading to unresolved queries</li> <li>Some users find the app's usability initially challenging</li> </ul> <h3>Final Thoughts</h3> <p>The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.</p>

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Reviews (31,967)

Overall rating

5

6,626
4

62
3

8
2

1
1

26

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Miraclespin Shop

Mar 29, 2025 on Shopify

The Dser team is a miracle. They are very kind, attentive, and professional. The guide is very good and they are able to solve everything you need about Dser. Thank you Dser.

Tutuky

Mar 28, 2025 on Shopify

I got assisted by Elora and I can say that she's the Customer Support Assistant of all time , 1000% recommend the service

Nature & Chasse®

Mar 28, 2025 on Shopify

Very nice app, very fast support, thanks to Raphael again for his fast help i recommend gladly the app

Veyora

Mar 28, 2025 on Shopify

Elora is very helpful, I'm putting 4 star because the app has some bugs and can have a more user friendly UI

UNIKCOSA

Mar 28, 2025 on Shopify

I had a great experience using DSers for my dropshipping business. The app is user-friendly, integrates smoothly with AliExpress, and makes order management much easier. What impressed me most was the excellent customer support I received from Esfania. She was extremely helpful, patient, and went above and beyond to make sure everything was working perfectly. Truly grateful for her assistance!

Innovisimo

Mar 27, 2025 on Shopify

Absolutely amazing support from Frankie at DSers! Super quick to respond, incredibly helpful, and resolved my issue with ease. Frankie was professional, friendly and helped me find the solution I needed. Thank you so much for the 5-star service!

Petstoys

Mar 27, 2025 on Shopify

Very grateful to the DSers support team especially Zico, solved my problem extremely fast and professional, great service ! thank you very much

Infinite Avenue Designs

Mar 27, 2025 on Shopify

I've had a great experience using DSers, especially thanks to their amazing customer service. Amelia was incredibly courteous, knowledgeable, and patient—even with all my questions! She explained everything clearly and made the whole process easy to understand. I can't say enough good things about the support I received. Highly recommend this app for connecting with AliExpress!

MyAirBud™

Mar 27, 2025 on Shopify

Rick help me out. He quickly helped me figure out that I was linked to the wrong AliExpress account, and once I logged into the correct one, everything showed up and worked perfectly. He was super patient, clear, and stayed with me the whole way through. Thanks to them, my orders are placed and my customers are happy and thriving. 10/10 support!

Gi KV Store

Mar 27, 2025 on Shopify

The Client responds very fast and help me go through my issues and answer each question I have. Really Appreciate their support

Éclat Collagène

Mar 26, 2025 on Shopify

DSers est un outil indispensable pour mon business en dropshipping ! L’interface est claire, intuitive, et me fait gagner un temps précieux pour passer les commandes. L’intégration avec AliExpress fonctionne parfaitement, et j’adore la possibilité de faire des bundles produits. Le support client est aussi très réactif. Je recommande à 100 % !

SABIDURI

Mar 26, 2025 on Shopify

I ran into an issue and they could solve the problem within 5 minutes. Thanks for your help and kindness!

monvaris.com

Mar 26, 2025 on Shopify

I had a problem with my order, I was connected to a consultant named Leah who helped me solve the problem

Rêve & Éveil

Mar 26, 2025 on Shopify

Je recommande a 100% cette application ! J'ai rencontrer des difficultés que Wendy a su résoudre très facilement ! Merci Wendy et merci DSers !

Eclisse Electric

Mar 25, 2025 on Shopify

L'assistenza di Celia è ottima, purtroppo l'applicazione si può molto migliorare, sia in termini di BUG che in termini di mettere la lingua in italiano anche per le traduzioni prodotti senza dover andare sempre in google traduttore. In attesa di nuovi aggiornamenti. Grazie ancora a Celia per l'assistenza.

London blend

Mar 25, 2025 on Shopify

Fiona was amazing and well-versed in the platform, which made it very easy to understand the capabilites of Dsers and how to fulfill orders.

Keel West LTD

Mar 25, 2025 on Shopify

Luna assisted me today and was extremely patient, knowledgeable and calmed me down at a time of crisis. Thank you so much for your help. Luna was amazing

2endless

Mar 25, 2025 on Shopify

I got help from Adele and that was very easy to solve my problem with her I always feel peace when I get help from DSers‑AliExpress Dropshipping customer services

Glow and Stow

Mar 25, 2025 on Shopify

Frankie has helped my through a complicated process tonight with wrong accounts being linked at my end and fulfilling an order. Frankie was extremely patient and helpful throughout the whole process whilst responding quickly and being reassuring. Fantastic service. Thank you Frankie! 5*

Vick360

Mar 24, 2025 on Shopify

It is my first time dealing with Dser. Their customer service is top notch, Live help is available 24 hours. Fiona was very helpful, patient, knowledgeable, and was able to resolve my questions very quickly.