I download DSers App months ago with a personal email adress and have an issue with this e-mail adress went was the time to change for my business email adress , many issue , spend lots of time to try at solving the problem without success, Shopify Team and Sidekick are very precious to help, very good service with Shopify , so back to my story , the issue was difficult to solve , so it's about data , so anyone who will face the same problem , go at : account/link managed/whitelist is manage for AliExpress and others suppliers list , and reviews or change email as you need, if you still have difficulty, Support DSers , Aimee was my Superhero yesterday's , she sweet to chat , patient with user , I was very happy after she fix my issue . very helpful , Thank you again Aimee

Frankie helped me with an order I had given up on, and thanks to his instructions I was able to complete it. This was the first sale of my store and I'm very, very happy!

I am satisfied with the service and the quick response time of the advisors who are always ready to help. The application is efficient and does its job well so far. I am still at the beginning and haven’t had the chance to use it to its full potential yet, but my experience has been positive up to now.

hi i work wth guy he;s name is zico nice guy he solve mine problem very quickly and he is very sweet guy nice behaviour i love his work he is best guy i ever met in dsers

Zoe me ayudó muchísimo con varias dudas que tuve respecto al proceso de sincronización de inventario entre Shopify y DSers. Fue ágil y rápida en sus respuestas, siempre acompañando con capturas de pantalla muy claras. Además, mostró mucha paciencia y profesionalismo al responder todas mis preguntas. Sin duda, una gran profesional que transmite confianza y hace que el uso de la herramienta sea mucho más sencillo.

The speed and efficiency of Cyril was just fantastic. She helped me to fulfill my first order, explained everything very clearly and made the process extremely easy! I 200% recommend Dsers (and Cyril if you have the luck for her to assist you)

Absolutely wonderful to work with. The chat is a god send especially since I am new to website sales. they answer all of my questions and help me with every step. I have not run into any unanswered problems or issues

The app can be quirky (because it's web-based). However, I had some very specific question I couldn't figure out about the app, but I requested help over Messenger and within a couple minutes Cyril was able to help and answered every question, helping me solve my original question and even troubleshot my issues himself. Highly recommmend. IF you EVER have any issues, just contact them, they're highly receptive and helpful.

Dsers ile bugün tanıştım ve aklımda cevapsız bir çok soru vardı. Lacey tüm bu sorularımı büyük bir sabır ile cevapladı ve aynı soruyu tekrar tekrar sormama rağmen eşsiz bir sabır gösterdi. Dsers'i bugün itibariyle kullanmaya başlayacağım henüz uygulama hakkında bir yorum yapamam ama Müşteri hizmetleri ve ve özellikle Lacey muhteşem bir performans gösterdi. Sadece bu müşteri hizmetleri yaklaşımı için bile uygulamayı kullanmaya değer. En azından bir sorununuz olduğunda ulaşabildiğiniz canlı bir destek var. Çok ünlü bir yazılıma onca para verdim ve 2 aydır sorunumu çözemediler. DSers hemen çözdü. Teşekkürler Lacey.

I had an excellent experience with Holly from the DSers support team. She was extremely patient, professional, and knowledgeable, and guided me step by step with my dropshipping and Shopify fulfillment questions. She clearly explained the correct setup for tracking and shipping carriers, which saved me a lot of time and confusion. What I really appreciated was her quick responses, clear explanations, and friendly attitude throughout the conversation. It truly felt like she cared about solving my issue properly rather than giving a generic reply. This level of customer support is exactly why DSers stands out as a dropshipping partner. Thank you, Holly, for the outstanding support — keep up the great work!

extremely helpfull supportand solved a problem with a product quantity problem in aliexpress. would reccomend all

Awesome app and top notch customer support I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes

Très bien renseigné par le service client, réponses rapides et efficaces. Je suis très satisfait du service et de l’accompagnement. Merci AliExpress !

DSER’s service is really fast and their resolution process is excellent. What I liked the most is that there is a real person available live who listens to your problems and provides solutions in real time. Ashley was very helpful, patient, and professional throughout the conversation, and he made sure to ask if I was happy with the resolution before ending the chat. Overall, a great support ...

Tammy recommends DSers - AliExpress Dropshipping Partner. I had a wonderful experience with customer support very patient and understanding. He walked me through the process and had me back up and running in no time.

I highly recommend the DSers app. The service is incredibly fast and reliable. I just received support from Holly, and she solved my problem within a few minutes — clear, patient, and very professional. Big thank you to Holly and the entire DSers team. Great app and excellent customer support!

Holly was so nice and helped me find a product I had been looking for very quickly. Excellent customer service!

merci pour votre temps , vous m'avez accompagné avec patience et respect, tu as fini pour régler mon problème, je suis reconnaissante, vous excellent et profesonniel, merci pour votre service boutique lomirat soumia

Had a great exchange with Blanca! Lovely customer support! She did an amazing job and explained everything very nicely. My problems got solved

The app was wonderful. It worked well past what i expected, the customer support is top tier as well!