I am sorry but, this just like any other subscription you will do in your life. Joining, no problem, cancelling subscription, a absolute nightmare. Sandy (if her real name) is such a "sweetheart" and extremely "helpful". BIG RED FLAGS, yes, a lot of review, but most probably bought reviews from persons who have never used this app. This experience is horrible and as I am typing this review, I am still struggling to cancel my unwanted subscription.

Isak was super helpful and patient! I was trying to change a few things on my account and Isak jumped in via live chat and showed me exactly how to make my edits. Great customer service :)

I had a time-sensitive issue and was feeling overwhelmed, but Celia jumped in right away and resolved everything in under a minute. Her quick thinking, expertise, and calm presence truly impressed me. An outstanding support experience, I’d give her 100 out of 100!

A Maria me ajudou muito com o processamento de um pedido. Atendimento ágil, claro e preciso! Estou muito satisfeito com o atendimento dela no Dsers!

some troubke with orders some time beacuse Aliexpress supplier/ but very fast service and very kind.

Merci à Aurora pour sa rapidité de compréhension et à l exécution de la résolution de mon problème !

I will hit a 5 star for a big help that I got from Dsers representative. After a day of stress and looking for a solution, I tried my luck to message them. And finally a representative help me with it.

Der Kontakt mit Selena war super. Sie hat mir sofort geholfen und das Problem gelöst. Danke für die schnelle Hilfe!

Merci beaucoup a Aurora pour m'avoir aider a resoudre mon problème , vous etes très gentille . Continuez comme ça , vous fait un très bon travail.

Un grand merci à Luna de l’équipe DSers pour son aide rapide et efficace ! Grâce à sa réactivité et sa patience, notre problème a été résolu sans stress. C’est vraiment agréable d’avoir un support aussi humain et compétent. Merci encore Luna, on espère retomber sur toi pour les prochaines fois

Un support ultra réactif ! J’ai eu un souci pour reconnecter mon compte DSers à ma nouvelle boutique, et Aurora m’a aidé avec une efficacité remarquable. Réponse rapide, claire et super professionnelle. Grâce à elle, tout a été résolu en quelques minutes. Un grand merci à Aurora et à l’équipe DSers !

I was having difficulty with an inventory issue, and once again Dsers was quick to resolve my problem. Rfimp was very patient with me to track down the problem that was actually quite simple. Very well worth the time. Thank you.

I was assisted by Neva, who patiently and professionally helped me solve a specific issue with order processing. Truly impressed with the support fast, human, and effective. Thank you, DSers team, for genuinely caring about your users!

Another positive experience when contacting the service desk. Daryl was professional and gave a timely response. I never worry about my account with these great customer service representatives. Thanks again Dsers.

I was having so many issues trying to connect to DSERS my emails and pswds were all messed up because I changed my emails and urls on google. Even Ali express was not working for me however after reaching out to DSERS help and connecting with Sandy, she patiently help me trouble shoot and walked me through each step sometimes having to repeat those steps over until we got progress. I was able to reconnect my shopify store to Dsers and Ali Express and she even took care of another issue I had from previous stores connected to DSERS. She was absolutely great!

It's very great app ever .... Especially my sister Sandra helped me so much in every detail...thanks so much really Sandra .... They r my true family.... Thanks DSers so much

Cyril from support team was really helpful. respond quick, solution offered make sense and solved my issue. really appreciate.

Thanks to Chloe from DSers support, the issues I was having have been completely resolved! She explained each step in a way that was easy to follow. I’m really grateful for her excellent support throughout the process!

J'ai pu collaborer et être aidé par Rita, la session a été vraiment agréable, les problèmes sont résolus rapidement et avec une bonne compréhension et une réactivité parfaite ! Je recommande

DSers is a great company, with excellent staff. They are very professional and patient with people like me, who are just starting out.