Huge thanks to Holly from DSERS support. She replied quickly, understood the problem right away, and fixed everything efficiently. Professional and friendly support.

Kimi was so helpful and assisted me with everything I needed on my order. Very grateful for her help!

I got services from fiona i was frustrated with the errors that i always see on dsers while placing order and i found her very helpful and she worked with patience

Rin, I wanted to take a moment to express my sincere gratitude for the exceptional help and support you provided me recently. You truly went above and beyond, taking the time to answer every one of my questions thoroughly and patiently. Your thoughtful approach and willingness to ensure I fully understood everything made a significant difference for me, and I genuinely appreciate the care and effort you put in. Thank you again for your kindness, professionalism, and dedication. It meant a great deal to me, and I’m very grateful to have had your assistance.

Their customer service is extremely attentive, patient, and high quality. The app also makes it very easy to find the perfect suppliers for the products needed on your store! Very good app for dropshipping!

Best and quick customer service. They support and help you as quick as possible. No matter the matter. Thanks once again Jeffery

I had a problem and needed to switch providers, and the service Sandy provided was five-star. Thank you, Sandy, for your valuable time and for helping me with everything until the very end.

Mia est un excellent conseiller. Il a pris son temps pour m'aider jusqu'à résoudre mon soucis et trouver la meilleure solution. Je le recommande fortement

É com muita alegria que venho aqui agradecer o senhor ( Kusy) pelo mega atendimento. E claro pelas dicas e sugestões... Esse app, é super completo e muito comprometido ao bem estár dos usuários.. Merci beacoup pour touts les aide!! Bonne anné!

Zico provided excellent professional service. Communication was clear, the work was high quality, and everything was delivered on time. Great service from Zico. Very professional, reliable, and efficient. Highly PRO ! thank you very much

DSERS Customer Support was very helpful in fixing an order issue I had. Layla in particular was very professional and courteous in helping me with my issue.

I was having a difficult time with multiple accounts on Dsers that were made in error. I sent an instant message to Dsers, and they contacted me back almost immediately. Not only was the response time fast, they walked me through the fix for the problem, and helped with the steps I didn't know how to do on my own. They were polite and kind the entire way through. The customer service is exceptional!

Excellent support and resolution. DSers support was outstanding, and Sandy in particular was extremely helpful. My account had incorrect information tied to it, which was blocking fulfillment for my Shopify store. Sandy took the time to understand the issue, corrected the account details, and made sure everything was properly aligned so fulfillment could move forward without issues. Clear communication, fast action, and competent support from start to finish. This is exactly how support should work. I appreciate the professionalism and follow through. Highly recommend DSers, and special thanks to Sandy for getting this resolved quickly and correctly.

Dsers is complicated and as much as I hate having to deal with texting to resolve issues I have received the best customer service under these circumstances....if they upgrade to phone assistance...they would be top knotch but until then...the experience was still very good...the only reason I did not give 5 stars is because of the lack of live phone support

DO not use this. They are useless. I had an order to pay for on Temu and it wanted me to add more stuff on top of what the customer wanted, for it to ship out. You should just be able to pay for it and ship it out like other drop sharing businesses do.

Lacey is really a caring, helpful and responsible staff! She has been very patient to explain when we, as a client, is facing any problems when using DSers. Thank you very much for your assistance today! You're the BEST STAFF from DSers!

Absolutely amazing! Very helpful and the agent went out of their way to really help resolve the issue. Very happy!

Zoey was incredibly helpful and patient. She clearly showed me exactly where to turn on the automatic price update feature and made sure I understood how it works. The process was quick and stress-free thanks to her guidance. Really appreciate the great support!

Today I had one query with my order in Dsers but in a seconds I got connected with Luna who is master in customer service and she helped me within minutes to fix my issue and I'm surprised how good it is and how quick it is. Done and dusted in few minutes any errors you guys have they are here to solve and help you out. must recommend Dsers and Most favourite of mine Luna who is really good in Top quality customer service.

I have been using DSers as the core order-fulfilment solution for my Shopify store, and overall my experience has been very positive. The integration with Shopify is smooth and reliable, allowing me to import products from AliExpress, manage suppliers, and process large volumes of orders efficiently.