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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers
<h3>What Merchants Think</h3> <p>Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support, noted for responsiveness and professionalism</li> <li>User-friendly interface that simplifies product importation and order management</li> <li>Effective live chat feature for real-time assistance</li> <li>Efficient order processing and synchronization with platforms like Shopify</li> <li>Reliable assistance for resolving technical issues and inquiries</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional difficulty in communication leading to unresolved queries</li> <li>Some users find the app's usability initially challenging</li> </ul> <h3>Final Thoughts</h3> <p>The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.</p>

Reviews (31,988)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Bella Aurelia

Mar 16, 2025  on Shopify

Big thanks to Fiona! She helped me with a really important task and resolved it in just minutes. Highly recommend her efficient and reliable service!

canauniforms

Mar 15, 2025  on Shopify

Zoe helped me resolve a technical issue and provided clear directions to solve the problem. Thank you, Zeo!

The Pet Shack

Mar 15, 2025  on Shopify

I am soo very happy with my customer service with dsers , I could not run my website without them , so compassionate , caring and professional..thankyou soo veryy much!!!! thankyou to the team on Dsers!!!

Nordic Baby Boutique

Mar 15, 2025  on Shopify

I have been with Dsers for over 5 years and it is the most intuitive, easy app that I have tried for orders. I have had to use support many times over the years and have always been extremely happy when I get off the chat because they always solve my problem and leave me feeling relieved and heard. I give them 5 stars hands down. Today´s hero was Frankie who helped me re-map a product for an order. Amazing assistance as always.

Gifts Gifts Gifts and more

Mar 15, 2025  on Shopify

This is app is great! I spoke to Bianca at Dsers and she was wonderful! she was patient and knowledgeable. She helped me step by step and encouraged me. Her patience was top notch i hope i get her again

Cavalry Trails Collective LLC

Mar 15, 2025  on Shopify

Zoey was awesome! I explained my issue and she knew exactly what it was. She was friendly, quick to respond and patient. Thanks Zoey!

PointRelief™

Mar 14, 2025  on Shopify

Es ist ganz simple und einfach anzuwenden, es wird viel Arbeit erspart. Neva ein/e Support Mitarbeiter/in hat mir heute sehr weitergeholfen und mir so einige Kopfschmerzen erspart, dafür bin ich unendlich dankbar! Sehr empfehlenswert!!!

N&T Store

Mar 14, 2025  on Shopify

Amazing Support, I'm really. Thanks for help Neva U are Real G, Also Dsers support they actually good

Everyday Women Essentials

Mar 14, 2025  on Shopify

Rfimp was very kind, patient and helpful. I had no idea what I was doing. Super grateful for the help. Thank you.

Glowlith

Mar 14, 2025  on Shopify

Super app, very easy to use and the customer service is very responsive. In less than 5 minutes, they were able to solve a small problem I had, thank you

Omega Detailer

Mar 14, 2025  on Shopify

ZICO me ajudou demais!!! Estava a horas tentando resolver um problema e ele super solicito conseguiu me explicar o que estava errado.

ShopQNT

Mar 14, 2025  on Shopify

Thank you so very much Celicia you are the "Greatest Team' supporter we will always ask for you if possible for more DSERS information reviews. Thanks

OOLALA

Mar 14, 2025  on Shopify

The Best for AliExpress Dropshipping I’ve been using DSers for my Shopify store, and it has been an absolute game-changer for dropshipping from AliExpress. Customer Support – 10/10 The customer support team is top-notch. They respond quickly and are incredibly helpful when it comes to resolving any issues or answering questions about setting up and using the app. Having reliable support makes a huge difference, and DSers delivers on that front. Ease of Use & Automation – 10/10 The app itself is super simple to use, even for beginners. It automates order fulfillment seamlessly, saving tons of time and effort. Instead of manually processing each order, DSers makes it easy to manage bulk orders efficiently. Favorite Feature – Product Variant Separation One of the best features for me is the ability to take a product from AliExpress and separate the color variants while keeping the size variants intact. This means each color variant is imported into Shopify as a single listing, which gives me better control over product organization and presentation. It’s a feature I haven’t seen in many other dropshipping apps, and it makes a big difference in how I manage my store. If you’re looking for a reliable, efficient, and user-friendly dropshipping app for AliExpress, DSers is definitely worth it. Highly recommended!

Goddess Of Shine

Mar 13, 2025  on Shopify

I'd had to contact DSers a couple of times for issues with my items. First time, the connection got lost but I received an email from the agent to describe how to solve the problem. Second time, Chloe was wonderful!! She stayed on the line with me until I understood where the issues were resulting from. I even tried to push an item while she was still helping me and it worked perfectly. She was very patient with me too...

PRIYOM

Mar 13, 2025  on Shopify

Dear Lena, I would like to thank you again for your friendly manner in which you looked after me and helped me with patience and calm in a professional manner. Thank you very much, I am very satisfied. I give you 10 stars, 5 stars is less for your great personality

Cart and Deals

Mar 13, 2025  on Shopify

I am new to Dsers. I contacted today and Dsers adviser Vivian helped me and explained me a few things which I wasn't sure about. I would give her a 5 star rating for her support. Really helpful.

Raw Life Kitchen

Mar 13, 2025  on Shopify

"I can't say enough about the amazing customer service I received from Frankie at DSers! I had an issue with a customer order because the original supplier was out of stock, and Frankie spent nearly two hours helping me find a solution. He not only located another supplier but also updated my store settings so future orders wouldn't be delayed. His patience, knowledge, and dedication to resolving my issue were outstanding. This level of support makes a huge difference for small business owners like me. Thank you, Frankie, for going above and beyond!"

Baby Stork

Mar 13, 2025  on Shopify

DSer has made drop shipping additional items for my store so much easier. I made a silly mistake and missed some setting but live chatted with the team. Maria did an absolutely amazing job on live chat resolved my settings and solving my issues.

linarro

Mar 13, 2025  on Shopify

Maria was amazing today, she helped me to find my DSers accound so that I can make orders for my custumers. 100 % happy with her help

d'Ampezzo

Mar 12, 2025  on Shopify

Zoe has just helped me solve a problem I was having with my orders processing. Quick and effective responses :)

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