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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,398)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

EE Shop

Aug 16, 2025  on Shopify

DSers has been really helpful for my business. It doesn't take long to figure out and if i cant figure out something their 24/7 support is always there to help. it makes it easy to manage and fulfill orders quickly, and the automation saves me a lot of time. I also like how simple it is to connect with AliExpress suppliers. Definitely a tool I’d recommend to anyone running an online store. also thanks to Krystal and Sandy from the Dsers team for helping me out!

Fitness Sporting Club

Aug 16, 2025  on Shopify

Je n’aurai pas pu résoudre la problématique seule sur la plate-forme. Heureusement Chloe était là, elle m’a aidé à résoudre plusieurs problématiques à la fois ! De plus, elle a été super patiente et m’a accompagné étape par étape! Merci beaucoup Chloe!

Lumivia - Tous droits réservés

Aug 15, 2025  on Shopify

good service chat but messenger is not the good way, sourcing options are non existent compared to auto DS

Klarwen

Aug 15, 2025  on Shopify

Service provided by Daryl via Messenger, excellent service, fast and efficient! He answered my questions and solved my problem!

F-laglam

Aug 14, 2025  on Shopify

J'ai des difficultés a réglé un problème sur dsers et Elora m' enormement aidé merci pour sa patience et pour son aide qui m'a été très précieuse .Bisous ELORA

Xmastree Online

Aug 14, 2025  on Shopify

The support was prompt and very helpful. Dsers were able to resolve the issues I’ve been dealing with for the last couple of days. Great customer service!!

Grace and Modesty

Aug 13, 2025  on Shopify

My experience was the best every question answered by Sandra and very thankful for all the professional help.

Les corsets d'Emily

Aug 13, 2025  on Shopify

Merci pour toutes les informations et l'aide précieuse ! Sans le chat je n'aurais jamais pu régler mes problèmes seule. Super patiente et rapide dans les réponses. MERCI !

Joie de chien

Aug 13, 2025  on Shopify

Expectacular customer service ,fui atendida por Sandra excelente en su colaboracion y ayuda , el servicio brillante

Boncini

Aug 13, 2025  on Shopify

I recently had an issue that seemed daunting, but thanks to Teresa, I found a solution quickly and efficiently from the moment I reached out. Teresa was incredibly attentive and genuinely invested in resolving my problems. I am technologically challenged, and she was very patient with me. Teresa took the time to understand my concerns and patiently walked me through each step of the process.

Picksta

Aug 12, 2025  on Shopify

Isak and Sandy are of great help, they provide great customer service to me they are both patient and helpful.

Cinebed

Aug 12, 2025  on Shopify

I am truly impressed with the outstanding support I received from Dser. The team was not only quick to respond but also incredibly patient and thorough in helping me with my issue. Every question was answered with clear explanations, and they went above and beyond to ensure everything was resolved smoothly. Their dedication, professionalism, and efficiency made the whole experience stress-free and pleasant. Highly recommended!

Flam Studio Co

Aug 12, 2025  on Shopify

Support is a Joke! This app is fine if you're an expert and don't need any support (apart from occasional manual syncs). However, if you need help, you're out of luck. The support team is unprofessional, only provides links to the help center, and can't solve real problems. The constant requests for reviews are very annoying.

UK Top Lovers

Aug 10, 2025  on Shopify

The best Dsers Supporter is Maria 1000 Rates ..Thank you so much for your service Maria..Nathan from London

Epic Essentials

Aug 09, 2025  on Shopify

Daryl provided great customer service. He was very patient and helpful and comes highly recommended.

MinciBelle

Aug 08, 2025  on Shopify

Je souhaite remercier Isak pour son aide précieuse ce jour. Il a été efficace pour le choix de mon nouveau fournisseur et l'ajouter à ma commande. Merci à toute l'équipe

Life Better

Aug 08, 2025  on Shopify

I recently had my store currency changed through DSers, and the experience was outstanding. The process was quick, smooth, and handled with great professionalism. DSers provided excellent service, and I truly appreciate their support!

ESPORTE MASTER

Aug 06, 2025  on Shopify

Fui atendido pela Sandra pela segunda vez. Sempre bastante solícita e objetiva em seus atendimentos. Muito obrigado por toda atenção e gentileza!

Beautifullywithin.com

Aug 06, 2025  on Shopify

He was the best help I have had so far. He is very patient and helped me through several issues. Truly amazing. Idont know what I would have done without him. Thank you!!!

SN Wigs & More

Aug 06, 2025  on Shopify

I love the customer service team from the beginning to the end. They were so patient, knowledgeable, and kind. Thanks for being so awesome!!!

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