DSers helps out a lot regarding my products. It simplifies life by a WHOLE lot. But the real gem is their support service. I had a little problem, and in a live chat with Fiona in 5 minutes, it was sent out to be resolved by the tech team. Outstanding support and very fast and effective. Glad I installed this app. I don't care how nice an app is, if their support isn't good, then the overall rating is not going to be good in my opinion. Thanks a lot for your help Fiona throughout my little problem!

I've been using DSers for a while now, and it has completely transformed how I manage my dropshipping business. The platform is incredibly user-friendly, allowing me to easily connect with suppliers, manage orders, and automate processes. What I love most is how DSers syncs effortlessly with AliExpress, making it super easy to find reliable suppliers and track stock availability. The product importation process is fast and straightforward, and the ability to customize pricing rules has been a huge time-saver. DSers also has great customer support that’s responsive and helpful when you need assistance. Overall, DSers has saved me so much time and effort in running my store efficiently, and I highly recommend it to anyone looking to optimize their dropshipping business!

I had an experience with this shop this morning. Sandy was my representative and she handled everything so very nice and easy. Every time I have had an issue that I needed help with these customer service folks have been professionally handled it. I am VERY pleased with DSers and have a lot of confidence in them because of people like Sandy. Thank you everyone at DSers. Ric Overton

Recebi um bom atendimento da atendente Jasmine. Ela foi bastante solícita, rápida na resposta, e meu deu um bom direcionamento para que eu pudesse resolver o meu problema com a Aliexpress.

Merci beaucoup à Elora qui ma expliquer comment procéder suite au problème que j'avais et qui c'est occuper de le corriger de son côté. Personne très aimable. Encore mille merci pour votre aide.

DSERS is awsome and serves its purpose well. However i ran into a mapping issue with multiple pending orders. I reached out to the live messaging service and was contacted by teresa immediately. She is worth her weight in gold, she answered my question exactly and gave me all the necessary info and actually walked me through fixing the issue down to fulfilling the order. With support like her, this app can never fail. Giver her a raise!

Chloe was very helpful and I am very happy with her help. I was very nervous to try to cancel and issue the refund for the first time, but she walked me through all the instructions with kindness and help me feel comfortable using this system for the first time. Her customer Service was supper! I was very nervous not to get the issue resolved but she helped me solved the issue and now all is fine. Thank you Chloe! Your my Super STAR :).

Thank you for the help and guidance and understanding getting me through this potential disaster that all most Occurred. Thanks again for all help. that god for you and the support team

Agora mesmo, a Vivian salvou minha operaçã de Dropshipping! Estava com problemas para processar pedidos, o problema em específico era o CPF Inválido, mas descobri que na verdade era necessário ter o nome completo do seu cliente, já que a Aliexpress reforçou a segurança de transações de compras entre a china e o Brasil, porque os algumas pessoas estavam forjando CPF falso e fazendo compras dessa forma. A Vivian salvou meu dia hoje!!!

Thank you very much for Teresa assistance. She answered to my question clearly and promptly with screenshots. Excellent customer service.

I spoke with Zico, customer service rep. Excellent customer service, communication and very patience.

absolute lovely. Seit langem das beste Kundenservice-Erlebnis ever. Super 24/7 erreichbar- besser gehts nicht.

Selena ist sehr kompetent und hilfsbereit. Egal welche Fragen ich ihr gestellt habe, sie war so lange für mich da und hat mir bei allem geholfen bis es geklappt hat. Dank ihr bin ich weitergekommen und alle meine Fragen konnten ohne Probleme gelöst werden. Sie war sehr geduldig. Sehr gerne wieder Selena als Unterstützerin :) ich würde ihr 10Sterne geben, wenn möglich.

I had an issue with my order details, but Zico from Dsers support was incredibly helpful and responsive. He quickly guided me through the cancellation process, allowing me to modify my email address without any hassle. His kind and professional assistance made the entire experience smooth and stress-free. I highly recommend Dsers support – they truly care about their users and go the extra mile to help!

I was really surprised by the service; I was very well attended to and guided! I managed to solve my problem in 30 minutes with their help! They answered all my questions! I was very happy with the very quick and straightforward service.

Service très réactif ! Un grand merci à Fiona qui a pris en charge ma demande rapidement et efficacement quand j'en ai eu besoin. Son professionnalisme et sa réactivité sont vraiment appréciables.

Aurora provided outstanding support with my Shopify store through Dsers. He was fast, efficient, and incredibly knowledgeable, making the whole process seamless. Huge thanks to him and the Dsers team for their excellent service—highly recommended!

The support team was very helpful and quick in resolving my issue. They guided me through the process and successfully deleted my unwanted account. Great service and highly responsive. Thank you!

Excellent service, problem solved, full attention from the attendant Rin, who never left the service desk.

Maria was very helpful. She answered all my queries and helped me from beginning to end :) Great customer service.