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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,875)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Beauty & Positive

May 19, 2025  on Shopify

Recomiendo increíblemente esta aplicación. Siempre que he tenido un tropiezo de configuración de mi parte Dser siempre me ha salvado con su magnifico servicio al cliente a través del chat messenger. Esto me proporciona tranquilidad y gratitud por su excelente atención. Gracias equipo Dser, estoy agradecida por lo mucho que aprendo cada vez que los contacto. Thank so much!!

Cutie Cutz

May 19, 2025  on Shopify

I encountered a problem with my supplier being out of stock and Rick jumped right in and helped and saved the day !!!!! answered any questions I had with great customer service !!!!thank you Rick !!!!

Bravyon

May 18, 2025  on Shopify

Atendimento super rápido, muito obrigado por resolver meu problema! a atendente super gentil e atenciosa. obrigado de coração, bom trabalho!

TrendingFashionInc

May 18, 2025  on Shopify

I had an issue with 'insufficient stock' account with AliExpress Dser, and Chloe provided outstanding fast assistance. She's knowledgeable, and resolved everything quickly. Her support made a stressful situation much easier. Thank you, Chloe!

ShopooX.com

May 18, 2025  on Shopify

La Srta. Luna - DSers ha simplificado completamente mi proceso de dropshipping. La integración con AliExpress es rápida y eficiente, y el soporte al cliente me ayudó a resolver mi problema en minutos. ¡Totalmente recomendado!

Hvsgx

May 18, 2025  on Shopify

"I had an outstanding experience with Sandra one of the DSER's customer service team! From the very first interaction, She was knowledgeable, patient, and incredibly responsive. She took the time to walk me through every detail of the process, answering all of my questions clearly and thoroughly. What really stood out was their commitment to ensuring I fully understood my options, and their willingness to go above and beyond to find the best solution tailored to my needs. It’s rare to find such a combination of professionalism, transparency, and genuine care for customers. Highly recommended!"

SaúdePro

May 17, 2025  on Shopify

I would like to thank Wendy for her support and great help in resolving my order processing issue through Dsears. Congratulations on the great work and guidance. Rating 1,000 for you!

WAARICH

May 17, 2025  on Shopify

I had an amazing experience with Zico! Zico is very knowledgeable and experienced, answering my all the questions about shopify and other payment methods. Their expertise and friendly approach made the whole process stree-free. I truly appreciate their help.

PiggyWorld

May 17, 2025  on Shopify

I put 5 stars cause I couldn't put 6. Seriously, the service is in gold. All time when I have an issue, there is someone to help me quickly and efficiently. Thanks Hayley for your help, so kind :)

Simjo Collections

May 17, 2025  on Shopify

The agent at D-ser was extremely helpful, and helped me through my query. it was easy to follow through the process.

Zambashop.com

May 17, 2025  on Shopify

amei o atendimento da estefani,estou muito feliz pelo atendimento rapido e seguro,nunca fui taõ bem atendida em supote serio...estou muio grata a Estefani.

WorldMatrixFree

May 16, 2025  on Shopify

O DSers é uma ferramenta de dropshipping integrada ao AliExpress que facilita a gestão de pedidos, a busca por fornecedores e a importação de produtos para lojas online. Ele permite que os usuários façam pedidos em massa no AliExpress em segundos, automatizem o rastreamento de entregas e sincronizem o status dos pedidos com plataformas como Shopify e WooCommerce. Além disso, oferece recursos como otimização de fornecedores e integração com múltiplas lojas, tornando o processo de dropshipping mais eficiente. Adorei! Sempre bom conversar contigo. obrigado por ajudar.

Galilee Made

May 16, 2025  on Shopify

Teresa was very helpful, and gave me the answers i was looking for and communicated with me rapidly, as if someone was beside me helping me thank you Teresa

Lumiskin

May 16, 2025  on Shopify

Very useful app for dropshippers. Esfania from the support team was great with me and answered quickly.

Quirky Gifts

May 16, 2025  on Shopify

Highly recommend this app. Their support team is amazing. Esfania was very helpful in resolving my issue.

Cathedral Ledge Medical Supplies

May 15, 2025  on Shopify

DSers Made Dropshipping So Much Easier – Huge Thanks to Blanca Customer Support! DSers has been a game-changer for my Shopify store. The app is incredibly efficient for managing and fulfilling AliExpress orders, and it has saved me so much time with its bulk ordering and supplier mapping features. But the highlight of my experience has been the amazing customer support, especially Blanca. She was incredibly helpful, patient, and knowledgeable—she guided me through an issue I was stuck on and made sure everything was working perfectly before ending the chat. It's rare to find such dedicated support these days! Thanks to DSers and Blanca, I feel much more confident running my dropshipping business. Highly recommended for anyone looking to scale their Shopify store with less stress!

Outdoor Xplorers

May 15, 2025  on Shopify

Outstanding Support from DSers – Special Thanks to Selena! The support team at DSers is truly exceptional! I want to give special recognition to Selena, who assisted me with incredible patience, kindness, and professionalism. She not only solved my issue quickly but also took the time to make sure everything was working perfectly. It’s rare to experience such dedicated and personal customer service – huge thanks to Selena and the entire DSers team!

COLUNA DE OURO

May 14, 2025  on Shopify

PARABÉNS PELO ATENDIMENTO, CORDIALIDADE, ATENÇÃO, ACOLHIMENTO E PACIÊNCIA... FIQUEI SURPRESA, ACHEI QUE FOSSE UM ROBO. QUESTÃO RESOLVIDA

Serenevi

May 14, 2025  on Shopify

Sandra was very helpful and patient. She did a great job and really helped solve my issue with useful illustrations!

SOIN -TECH

May 14, 2025  on Shopify

Merci à Rick de DSers ! Son dynamisme, sa réactivité et sa capacité à s'adapter à notre situation nous ont rassurés et redonné confiance en DSers. Bravo Rick, nous continuerons à travailler avec DSers. Boutique Soin-Tech.

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