All my issues were resolved by Rick. I truly appreciate him taking the time out leading me step by step completing my orders. Outstanding job!!

I recently contacted DSers support (Kimi) regarding a currency conversion issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support!

Today I had the pleasure of the lovely Elora who assisted me with an issue with my account being disabled by Aliexpress. I had orders to fulfil and I felt so stressed out and could not fix it alone. I had sent a few emails to the support on DSers but then found the messenger option and Elora helped me fix the issue. She remained so patient and was very kind as she went through each step with me until we fixed the problem and we managed to get my orders fulfilled. I am so grateful for her help, professionalism, patience and kindness. Thanks so much Elora.

Blanca has been an incredible help with my dropshipping business. She quickly identified and resolved the issues I was having with attaching new products to delivery, making the process far more efficient. Beyond that, she went the extra mile to review other areas of my store, suggesting smart ways to improve product quality and overall workflow. She’s very easy to communicate with, shares her knowledge clearly, and genuinely listens to what I need. Her professionalism and attentiveness made everything effortless. I honestly hope I keep getting Blanca’s support for future sessions — she’s an absolute asset.

The customer service was very friendly and addressed all of my questions thoroughly. I received quick and helpful support and am extremely satisfied.

Customer support is so good for the best service the customer support is strong I have been facing the pricing problem in my account the problem was resolved I so happy to tell that the customer support is strong and good enough

Cela fait 4 ans que j'utilise Dsers pour vendre mes produits, et je suis satisfaite du service . Aussi j'ai eu affaire à leur service support, via Messenger, c'est top : réactivité et qualité de suivi et de support fournis. merci a vous

had a problem refunding one of my customers, got in touch with Wendy at DSers and she fixed my problem very quickly and was super polite and nice. Thanks Wendy!

I consistently have issues following the mapping method. I'm learning but Fiona came to my rescue and helped me get my orders processed! A big thank you Fiona!! :)

I had a great experience with Zoe. Zoe was very responsive, polite, and efficient in resolving my issue. Clearly explained each step and followed up to make sure everything was working properly. I really appreciate how quickly Zoe addressed my concern and how easy it was to communicate with. Excellent customer service.

Shayla me ayudo muchísimo con muchas de las dudas que tuve con respecto al proceso de sincronización de inventario entre shopify y DSERS. Fue ágil y rapida en sus respuestas ayudando siempre con capturas de pantalla. Fue paciente y respondió todas mis dudas. Una gran profesional.

Great support! I recommend it Shayla was wonderful and made me happy to solve the problem easily. Thank you for your care

im really reccomend to use Dsers i had a few problems with my shopify store and they helped my in seconds,

I’d like to sincerely thank Célia from the DSers team for her outstanding support. She was responsive, clear, and very professional throughout our exchange. Thanks to her guidance, I was able to resolve my issue quickly and with confidence. It's always a pleasure to be assisted by someone so knowledgeable and attentive — a real asset to DSers' customer service. Thank you again, Célia!

ich bin immer wieder begeistert, wie schnell sich der Support meldet, die Situation erfasst und eine Lösung bereit stellt, die sofort funktioniert.

Luna was helpful in advising me of a fulfillment issue and took time to find alternatives. A great help

Dsers customer service is great. Had lots of questions to ask and Teresa was keen to help resolve all my queries. She was knowledgeable and very quick to understand my questions and addressed them with great professionalism.

Really good app, all you need to run your ecommerce smooth, thanks also to Teresa for great assistance.

Teresa was amazing helping with my issues I had with dsers and aliexpress. She was very polite and helped me through every step to get the problem resvolved

Muy buena app. La versión gratuita da para mucho, la version paga debe ser mucho mejor, la probare el mes que viene, sobre el soporte: Excelente servicio, a pesar de estar en un horario distinto, Lena, la ejecutiva, se tomo todo el tiempo necesario para clarar mis dudas y ayudarme a solucionar el inconveniente que tenia.