Thank you Rita for our great service in helping me through the questions I had . You did so by providing resources such as screenshots which were very helpful. Thanks for your patience.

Esfania did a great job, though the issue was not resolved due to Tiktok's end but were able to explain and did her best to help me out.

Thank you to Myra for her outstanding work — speed, clarity, and smoothness, everything was perfect! :)

top service comme d'habitude, heureusement que dsers est là pour rattraper les erreurs de shopify. Merci

Vivian helped me navigate an issue i was having between Dsers and Aliexpress. Vivian was very helpful and assisted me in a timely manor.

Have been using DSers since they started and they have been great! Fiona is also really good with Customer Service. She has been very patient with us :)

I've had a great experience using the DSers app for my Shopify store. It makes order fulfillment super easy and efficient. Special thanks to Lucy from the support team — she was incredibly helpful, quick to respond, and made the whole setup process smooth. Highly recommend DSers if you're looking to streamline your dropshipping business!

Hallo allerseits, ich möchte kurz meine Erfahrung mit dem Support euch mitteilen. Ich benötigte Support weil ich eine Bestellung nicht bezahlen konnte. Nach wenigen Mails hat der Support erkannt, dass ich etwas falsch ausgeführt habe. Ich habe dies korrigiert und dann hat alles wieder funktioniert. Es ging alles sehr schnell und unkompliziert. Danke an Zoe und Elora vom Support Team. Danke nochmals! Gruß Bernd

Stela com maior cuidado nas orientações me auxiliou em tudo o que eu precisava. Atendimento nota 1000. Por mais profissionais como ela! Parabéns

Apesar de não conhecer muito as funcionalidades do app, estou tendo um suporte incrível através do Messenger, e estou conseguindo resolver minhas dúvidas. Atendente está sendo paciente, prestativa e muito gentil!

This was my first time using the service, and I received online tech support. They were very kind and guided me through everything, helping me solve the difficulties I faced. After trying it out, I found it very convenient and easy to use. I’m confident it will be very useful going forward. Thank you so much for the support!

The best customer service that I have ever had. Super fast and straightforward. Zico helped me solve all the problems real quick.

This app is fantastic! It does what you want and more. I also like the quick response of the support team if there is any problem a merchant is facing. Thanks for your help and support.

I was stuck in the sold out probem in my shopify store. i have wasted 03 days in searching all the youtube . but one agent in DSER-Aliexpress helped me name Krystal from the support team. he guided me and my issue is resolved. thanks alot

DSers marks all the products in your store as out of stock without permission. A dangerously intrusive app that will lose you sales. Do NOT install if you value the integrity of your store. Note (in response to DSers reply below), that this issue is happening despite my supplier having plenty of stock and despite turning the function off in my settings.

Rita from DSers was incredibly helpful and professional. She quickly understood my issue, provided clear guidance, and resolved everything efficiently. I really appreciate her support — excellent customer service!

Great App with lots of features. The support team is very helpful. I got very quick help from Maria - one of the support team members.

I just s/w Amelia and first how quickly she answered and how friendly she is. I wish I had reached out earlier because the solution was so simple and she easily resolved the issue for me

I've loved how seemless using DSers has been and am now equally impressed with the promptness and thoroughness of the support provided. I needed help adjusting my currency and further automating pricing in my account and Maria was so helpful and patient, taking the time to walk me through step-by-step processes with detailed screenshots and explanation. This is such a welcome surprise and helps me feel secure in my decision to use DSers for fulfilment. Highly recommended!

Hi support service solved my problem. I was stuck for a few hours and I decided to contact support and Chloe helped to solve my problem. She was very kind and I felt good treated. My first impression very good about it. About this app.