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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

Reviews (32,065)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

GlobeBazaar

Feb 02, 2025  on Shopify

I had some problem and needed to contact with the customer service and I was assisted by Adele. The service was amazing! The team is so friendly, efficient and clearly provided me the valuable information of my queries.

Empressive Luxe

Feb 01, 2025  on Shopify

Zico did a wonderful job assisting me while trying to fulfill my first order. I am super appreciative! So far, I am loving Dsers!

Iron Savage Apparel

Feb 01, 2025  on Shopify

Dsers worked exactly as it is advertised. Vivian from chat support has helped me with mapping products.

Ma boutique rêveuse

Feb 01, 2025  on Shopify

Je remercie Myra pour son aide, rapide et efficace. Un problème sur les qu'elle ma résolu tout de suite. stocks

Douvanjou

Feb 01, 2025  on Shopify

Hello my biggest decision in ecommerce is to have trusted DSERS ALI EXPRESS, their service was extraordinary . thank you SANDY for your assistance you were tireless!!

Diygeniuses

Feb 01, 2025  on Shopify

assistant on name Raphael was attention and helpful, we decided my problem very quickly and quality.

LovelyLum

Jan 31, 2025  on Shopify

I personally did not enjoy using the app that much 4/5, but when I had a question and needed help Elora in customer service was able to help me and answer my questions, thank you so much.

AccuScoop Pro

Jan 30, 2025  on Shopify

Just had my first Live chat via Messenger with Luna, and they were so helpful and fast. Much appreciated!

Techno Manal

Jan 30, 2025  on Shopify

The employee Luna is really great. She helped me with my store problems and walked me step by step. I am very satisfied with her service to me.

My Store

Jan 30, 2025  on Shopify

I had some problem and needed to contact with the customer service and I was assisted by Clary . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help.

findibike

Jan 30, 2025  on Shopify

fui bem atendido e a atendente Krystal tirou as duvida que eu precisava para fazer um upgrade do meu plano

Look-Fire.com

Jan 30, 2025  on Shopify

Rita in customer service did a great job helping me fulfill an order that had lost its mapping. That made the process very quick and simple - thank you!

The Bub Stop

Jan 30, 2025  on Shopify

Rita was excellent! Extremely fast reply and detailed assistance. I hesitated to reach out for help as i don't like to wait but i'm glad i did because i couldn't have fixed it quicker myself!

Luxurial Jewelry

Jan 30, 2025  on Shopify

I have been using this app for good time now its doing me a great job, I had some help today with 24/7 customer service Zico were outstanding with helping me going through the issue I had thank you

The Clean Voyager

Jan 30, 2025  on Shopify

Rick, was very helpful. He was very professional and expedient with helping me discover and resolve the issue I was having fulfill my shipment.

Krezona Store

Jan 29, 2025  on Shopify

Very good and easy to use this app. Esfania (from support team) was very helpful and good at explaining the steps to follow in order to fix my problem. I wish there were more Esfania in every support team !

Culture Lab

Jan 29, 2025  on Shopify

I've been using this Shopify app for a while now, and it has been a game-changer for my store. The app is user-friendly, packed with great features, and makes managing my shop so much easier. The support team is also top-notch—Zoe was incredibly helpful, answering all my questions quickly and making sure everything was set up correctly. Highly recommend this app for anyone looking to streamline their Shopify store!

Dasvan Oficial

Jan 29, 2025  on Shopify

Foi ótima. Fui muito bem atendida e consegui resolver o problema que estava me dando dor de cabeça. Obrigada

CarGearPro

Jan 29, 2025  on Shopify

I was able to reset my currency back to the right one with help from our lovely Dsers staff Krystal. I was panicking so much but it's all good now because Krystal is a legend!

Jeeven.store

Jan 29, 2025  on Shopify

The support of dsers is outstanding and i had a problem with some mapping and other stuff the support member name Luna helped me out. she was literally outstanding at her job and helped me for at least half an hour without hesitating. appreciate it

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