I had an issue with the app, and the rep who handled my case did a fantastic job of fixing the problem. Fiona was excellent in handling the situation. I am glad that people like her work at DSers.

Celia me brindó un excelente servicio, estuvo pendiente todo el tiempo y me ayudo con todas las dificultades que tenía para procesar la orden de un cliente. quedo totalmente satisfecha con el servicio al cliente que recibí.

Amazing customer service! Sandy was able to walk me through with the steps I needed to fix issues with my accounts. She was very polite, patient and responded very quickly with my questions. Great job!

Chloe was very helpful, attentive. Even went and found a hard to find location based supplier for me. Very well done!

I recently had the pleasure of working with Krystal from the DSers customer service team. She was incredibly helpful, knowledgeable, and patient throughout our interaction. Krystal took the time to fully understand my issue and walked me through each step with clear explanations. What stood out the most was her professionalism and dedication to resolving my concerns efficiently. Even when the problem seemed a bit complex, Krystal remained calm, responsive, and reassuring. Thanks to her support, I was able to get back on track quickly with minimal disruption to my store operations. Big thanks to Krystal and the DSers team for their outstanding support!

Um ótimo atendimento de boa qualidade e também na agilidade. gostei, bastante merece mais que 5 estrelas.

I emailed customer service to ask if they could change the currency of my store (for the 3rd), and I received a response from one of the agents named Tess in less than an hour. Got the job done for me, and I was delighted!

Great support service from Leah. She gave me some instructions on how to reset my account. Very helpful!

I cannot say enough good things about the customer service I received from Olivia at DSers! She went above and beyond to help me with my issue, responding quickly, patiently, and with such a friendly attitude. Olivia not only answered all my questions thoroughly, but also made sure I fully understood every step of the process. Her professionalism and kindness turned a potentially stressful situation into a smooth and pleasant experience. It's clear that DSers truly values their customers, and Olivia is a shining example of that. Thank you so much for your outstanding support!

Elora has helped me today with automations and a few question. Wonderful costumer support. Thank you

DSers makes dropshipping 10x easier. The platform is reliable, and their customer support is excellent — quick responses, clear help, and real humans who know what they’re doing. I fixed an order issue in minutes thanks to their Messenger team. Highly recommend.

I had an excellent experience with the tech support team, especially Maria. She was incredibly helpful, patient, and quick to resolve my issue. Her professionalism and clear communication made everything so much easier. The app itself is also fantastic—user-friendly, reliable, and full of useful features. With great support like Maria’s and such a solid app, I highly recommend it to anyone looking for quality service and performance.

I had an issue with an order and shipment, and Teresa helped me with excellent service—straight to the point and exactly what I needed. She solved my problem quickly. I have no words to thank her enough. So polite and professional throughout.

Great service from Blanca! helped me sort out an issue very quickly and was very supportive. Highly recommend and fantastic response and help! Thank you.

Zoe helped me fix a problem between Shopify > AliExpress > DS'ers and the actual reseller/store. It was a mighty issue that needed a simple solution imo. However it just turned into a headache talking to all these channels that had to to their part. Eventually Zoe helped me through this entire process which pinpointed exactly where and why my order was being stuck. It saved my day and really helped me understand the process of how things work. It was a learning day and want to thank Zoe for helping me in this process while taking her time to make me understand with printscreens and extra information just to help me out. It made me feel like an actual customer myself.. hehe. Thx again Zoe!

Big thanks to Rick from support team! I’m new here and was totally confused with my first test order. He helped me step by step and made everything easy. Super kind and professional. Really appreciated! Thanks a Lot!

Selena war sofort zur Stelle, nachdem ich um Hilfe gebeten habe. Sie hat mir schnell weitergeholfen und war dabei unglaublich freundlich!

Aurora: A Standout Team Member at DSers! Working with Aurora has been an absolute game-changer! Her expertise, dedication, and responsiveness make the DSers experience seamless and stress-free. Whether it's answering questions, troubleshooting issues, or providing valuable insights, Aurora goes above and beyond to ensure every user feels supported. Her professionalism and deep knowledge of the platform make her an invaluable asset to DSers. She doesn't just solve problems—she anticipates needs, offering proactive solutions that enhance the entire dropshipping workflow. With Aurora on the team, DSers truly sets a new standard for customer care and efficiency. Highly recommend reaching out to Aurora if you ever need assistance—she’s simply the best! ⭐⭐⭐⭐⭐

The most reputable and reliable dropshipping service out there. The support team is the best and will assist you with any question or issue! i totally recommen this for any dropshipping business. Personally i think its the highest quality provider if you depend on reliability, quality of service and speed!

Atención impecable y rápida por parte de Tess Tess ha sido de gran ayuda para resolver mi caso. Tenía que vincular una segunda tienda a mi cuenta de DSers y gracias a su orientación todo fue fluido y sin complicaciones. Además, se ofreció a mapear los productos manualmente para ahorrarme tiempo y costes. Muy agradecido por su profesionalidad, rapidez y trato cercano. ¡Un 10!