Elora from the DSers support team is exceptional—she responded lightning‑fast, guided me through every step, and solved every issue with outstanding expertise. Highly recommend her!

I recently had the pleasure of working with Rin from DSers’ support team, and her assistance was truly exceptional! Rin went above and beyond to help me sort out issues with my store’s integration with AliExpress and Temu. Her responses were prompt, clear, and incredibly detailed, making it easy for me to navigate the DSers platform and resolve the problems. Rin’s patience and expertise shone through as she guided me step-by-step, ensuring everything was set up perfectly. Her friendly and professional demeanor made the experience stress-free, and I truly appreciate her dedication to customer success. DSers is lucky to have such a knowledgeable and caring team member like Rin—thank you for making my dropshipping journey smoother!

A Maria foi muito atenciosa comigo e tirou todas as dúvidas que eu precisava tirar, com muita paciência :)

DSers marks all the products in your store as out of stock without permission. A dangerously intrusive app that will lose you sales. Do NOT install if you value the integrity of your store.

Teresa has given the best customer service and has tried her best to resolve my issue. Her commitment to her work has been phenomenol

I really appreciate the guidance this evening! I was super confused and customer service made it very easy for me to understand how to fix my issue, by sending me step by step instructions with photos! Thank you so much!

I just get with an amazing assistant Luna she's like crazy she solved my problem in just few seconds which makes me so happy she's very kind.

Une assistance empreinte d'une gentillesse et d'une patience sincerement remarquables de la part de l'agent qui a ete commis a mon assistance. Avec des mots bien choisis, il a su me guider pour aboutir a des resultats au-dela de mes attentes. Les qualites qu'il a su mettre en avant pour repondre a mes preoccupations me font dire que par son sens eleve de la recherche de solutions aux problemes qui lui sont soumis, il apporte une contribution notable au maintien de son entreprise a un certain niveau d'excellence . Je souhaite ardemment l'avoir a l'avenir afin de beneficier encore de sa precieuse aide.

The platform is very intuitive and makes selling very easy. If you have any questions or problems, customer service is happy to help you resolve any issues quickly. I'm very happy with the service.

Great service! I had an issue, and Zico was super helpful and patient. Really appreciate the support

Un service exceptionnel ! Hayley a su répondre à toutes mes questions avec professionnalisme, patience et une véritable volonté d'aider. Son écoute attentive et sa capacité à trouver des solutions adaptées ont rendu mon expérience extrêmement agréable. Grâce à son approche bienveillante et son efficacité, j'ai pu résoudre mon problème rapidement et sans stress. Un conseiller exemplaire qui mérite d'être reconnu pour son excellent travail

The app is great and does exactly what is advertised. Could not run my business without it. Customer service is amazing too! Fiona was great! Very helpful and quickly resolved my issues

Esfania was a really good agent. She really helped us figure out all of our problems, she guided us very patiently through every step. She was really amazing and we couldn't have done this without her. Thank you for your genuine help!!!

Yes. Chloe is the best. I appreciate her patience and knowledge. She was able to walk me through with screenshots of the platform with detail arrows that were very helpful. I am a fan of the platform.

Wendy did a great job helping me with my issue. Thank you!!! I had more great help from Gloria today. Thank you!

I want to express my deep gratitude to Stella! For help and support in understanding the settings of DSERS. She explained all the details of the settings with great understanding and patience. The help is very effective and timely. I really like Stella's professional approach to the matter and the issue. Thank you very much Stella for your work and help! Thank you DSERS and the team!

A little difficult to navigate when you are new to it but thankfully they have outstanding customer service. Kimi was truly amazing, i have no words to describe her patience and professionalism. Truly Kimi is an asset to your company.

DSers is a solid app for managing dropshipping orders. Their customer service is exceptional, addressing concerns quickly and effectively. The app is intuitive, user-friendly, and simplifies the dropshipping process. Overall, it’s a reliable tool for anyone in the dropshipping business. Thanks again for your help, Fiona!

Great support, clear and detailed answer, helped me resolve my issue fast. Polite and pleasant to talk to. Thank you so much!

This was amazing customer service this individual guided me through everything i needed even did stuff on my behalf thank you