I had difficulties to fulfill an order and I have found a very nice partner who help me through with an incredible patience. That person was very knowledgeable and kind throughout the process. I really appreciate Rin's help.

I have dealt with so many customer service suppliers, some not very kind, some believes you need them, so you have to take their crap. But today 04/09/2025, Dsers - AliExpress prove to me, there's still some who has patience and kindness and knowing what customer service really is all about. Vivian! shows me respect and kindness, and for this Dsers - AliExpress have a client for life. Thank You Vivian!

Aurora was of great help when explaining the DSers fulfillment process!!! They provided so much clarity and I'm especially appreciative.

Wonderful to work with search dedicated in nice professionals who will go far beyond and helping you out quickly with respect to everything we need and exciting time to be a customer for a great company and great people who serve us

merhaba ben bu uygulamayi dogru durust kullanmadim ama benden aylik para tuttunuz lutfen geri odeme yaparmisiniz?5 aylik shopifay magazamdan odediyim paralarin iadesini talep ediyorum

Frankie was awesome. Not only did he help me get my order placed but he educated me on a lot of things I was not sure of. I highly recommend Dser for your drop shipping needs.

I've been using DSers for a few months now and I'm really impressed! The platform is fast, intuitive, and delivers exactly what it promises. Today, I needed to contact the support team and was very well assisted — they were extremely clear and objective, answering all my questions quickly and efficiently. Congratulations to the team for the excellent work!

Stella did a fantastic job helping me understand something complicated. She made me want to open another store!

DSers customers service is efficient, patient, knowledgeable. They helped me address the issues I had with canceling and reordering and making sure I was using the right supplier. This review is for this Sandy, the customer assistant who was with me for close to an hour working through some complications from my end. Sandy was, in my opinion, the face of DSers and Aliexpress, and that makes me think I am doing business with the right partners. This is my first review ever. Shows how satisfied I am.

I had some difficulties with mapping and the support service was really good by sharing process and checking every steps with me. Thanks a lot Dsers people.

I had some problem and needed to contact with the customer service and I was assisted very fast. The service was amazing! I was really stuck with an issue, but the Neva guided me through everything step by step and made it so easy to understand. Neva was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help!

Selena helped me with my issues and she was so patient with my questions. She stayed on the chat with me for well over an hour and a half. She is a life saver!

Luna was very helpful. I had a minor issue and she right away helped me out. Been using this platform for years now and it is great.

Olá, tenho uma Loja há pouco mais de um ano e foi surpreendido por alguns emprevistos de configuração. Hoje na data de 06/04/2025, fui surpreendido outra vez as 17:00 de um domingo fui atendido e muito bem atendido pea Fiona que me guiou e ajudou a passar por essa etapa. Muito Obrigado e espero crescer nesta parceria. Luiz Fenando Fonseca ( Hello, I have had a store for a little over a year and was surprised by some business owners who were setting it up. Today, on 04/06/2025, I was approached again at 5:00 pm on a Sunday and was very well attended to by Fiona who guided me and helped me get through this stage. Thank you very much and I hope to grow in this partnership.)

Fiona was really fast and extremely helpful, she made sure I understood everything, I recommand 100%

Worked with Luna and she was awesome. Bravo to Luna! No long wait times to get a response like most apps. Helped me to realize it was me that cancelled the order, and most importantly, showed me how to get here to write the review. A previous agent had asked me to write a review but I didn't know how to get here.

I had an issue connecting my DSers account with AliExpress, and Aurora provided outstanding assistance. She was patient, knowledgeable, and resolved everything quickly. Her support made a stressful situation much easier. Thank you, Aurora!

Ich habe gute Support bekommen sehr nett und hilfsbereit meine Problem wurde gelöst Thank you Fiona

I had a technical issue on my Dsers Platform and Isak from DSers team was kind enough to assist me on resolving the issue. great Communication

I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!