Kimi has been very helpful in clarifying an issue I had with ordering from a specific supplier. She responded instantly once I reached out to support and was able to pinpoint my issue quickly and steer me in the right direction. Many Thanks!

servizio di assistenza DSers ottima,gentili disponibili e molto rapidi.Ho avuto il piacere di chattare con Elora.Bravissimi grazie

I had the pleasure of working with Vivan today and she was such a tremendous help. I was having issues with my store products showing as sold out and she guided me with such patience on how to fix my issue. Being a person who is a visual learner, her taking pictures of the steps I needed to take to fix the issue helped tremendously. I wish i could put her on speeddial. Thank you again for your guidance.

" Myra, thanks for all your support your attention to me was an excellent, I really appreciated all you do for me, Excellent costumer services, again thanks a lot. five stars service. Diego Acosta. Describe your experience (optional) 5.0 out of 5 7.8K ratings Learn more about results and reviews. Filter by My review Sort by Recent Review's profile picture Diego Luis Acosta Aug 30, 2025 Thanks to Cyril for the 5 starts services, very helpful, person, Great!. If your review is published, we'll include some details about your store. Learn more Submit

I am very pleased with Sandy's assistance. She is highly professional, patient, and consistently helpful throughout my enquiries. I truly appreciate her. Thank you.

Customer support Sandra was very helpful, clear, and quick in resolving my issue. Excellent service!

Siendo debutante en el e-commerce pues muchas veces necesitamos ayuda de profesionales. Gracias al centro de ayuda de Dsers me ayudaron a resolver mis dudas e incluso me dieron algunos tips para una mejor búsqueda de productos.

Super usefull app in shopify stores. i love that it has a free plan. GREAT customer service overaall. Rita is the best, she has helped me a lot!

Elora helped me fix a problem I had. Elora worked so quickly, professional and efficiently. Elora explained all the steps to me so that everything made sense. Elora is a great worker and fantastic member of your team! Thank you Elora!

What a great help, Cyril was up late with me till all my issues were resolved, what a great company to work with! Thank you, John

excelente, todo muy bien, 100% recomendado , sandy siempre estuvo pendiente de ayudarme y brindarme toda la información y ayuda que necesite

Excellent Support! I had an issue with my product showing as sold out on Shopify, and Kimi from DSers support was amazing. She quickly identified the problem, guided me step by step on how to fix the shipping zone and fulfillment settings, and thanks to her, everything is working perfectly now. Kimi was patient, professional, and very clear in her explanations. Truly excellent service — thank you so much!

I had an isssue with mapping a supplier and was trying to resolve on my own with no success. The live chat suppport (Daryl) was able to fix my issue in minutes. I was very inmpressed by how easy it is to get an issue resolved

When I encountered a problem, they were able to help me solve it quickly. They were particularly patient and careful. I didn't know the name of one staff member, but I knew he was Singaporean. He was very nice!

I got an issue with my account, and it was fixed really fast thanks to Elora from the customer support, she even gave me extra recommendations. Really satisfied overall !

Very fast respond and helpful. they help you whatever you have a problem and they straight forward sort it out quickly. thank you DSer you save my day :)

Shout out to Cyril from DSER! He was a huge help with mapping a new variant. Super fast and efficient, which made everything so much easier. Thanks, Cyril!

Zoe was the best and super fast to help me!!! She is amazing! I was able to get my customers order fulfilled

Maria from customer service is literally the best! I was running in to so many issues with my website and Maria handled it with patience and care and together we found the solution! Dsers really has great customer service.

Me ayudó Rita. Literalmente tardó un segundo en contestar y ponerse a ayudarme con mi problema. Lo resolvió en seguida