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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,856)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Piecesaccessauto.com

Apr 04, 2025  on Shopify

personne très professionnelle. est resté avec moi jusqu'à pouvoir régler mon soucis de connection ( environ 45 minutes) personne très agréable et sympathique

Vitrine Shoping

Apr 04, 2025  on Shopify

o aplicativo e bom porem achei meio caro em frente aos concorrentes mais ele e o melhor que ja testei e o atendimento que eu tive foi muito bom

www.OnlineSikhStore.com

Apr 04, 2025  on Shopify

Its the best service. just connected with Blanca and she helped me a lot and it resolved my several issues. Now i'm more confident to do more business through DSers. Their services are highly recommended! and Blanca is a true gem. Thank you once again

Bark & Wiggle Premium Pet Goods | Where Happy Tails Shop!

Apr 04, 2025  on Shopify

Sandy was very patient will my questions and answered them all! I am new to dropshipping and will not hesitate to reach out again if I need more assistance. Thank you Sandy! The messaging app is a convenient way to get answers to all of your questions in a timely fashion. I would definitely recommend it over email.

ProtectionBracelet

Apr 03, 2025  on Shopify

I had an urgent emergency with my product SKU not being able to fulfill my orders and Lena was able to guide me through temporarily finding another supplier and making sure I was able to fulfill my order.

Vintana Carta

Apr 03, 2025  on Shopify

I had an issue with my orders, and the DSers support team was incredibly helpful in resolving it. They responded quickly, communicated clearly, and made sure everything was sorted out smoothly. Thank you, DSers team, for your great support — you’ve earned my trust and made managing my store so much easier!

HOUSE FREAK

Apr 02, 2025  on Shopify

hello, I had a problem shipping to Europe, and took me long time till I contacted Aurora and the problem took some time but resolved. Aurora helped me very patient and professionally. Guided me step by step to resolve my problem... I give 5+ stars...

Morphlete X

Apr 02, 2025  on Shopify

Im super happy with the costumer support of Wendy, a very friendly and helpful person. And amazed by the quick response, didnt even took 20 seconds before she reached out to me.. Thank you so much, you are the best.

The Good Rub

Apr 01, 2025  on Shopify

Elora was so helpful and we were able to solve my problem very quickly and set me up for future success.

Signum Group

Apr 01, 2025  on Shopify

Raphael was extremely helpful. Walked me through steps to resolve several issues and provided me with new information I was not aware about. He was fast, efficient and knowledgeable.

Ropes N Tails Western

Apr 01, 2025  on Shopify

Sandra did a great job. She was quick and helped me get my order pushed through for my customer no problem!

Elvera

Apr 01, 2025  on Shopify

Sandra you are amazing - took her seconds to fix an issue I was trying to fix for hours. The best customer service ever. Thank you so much!

DOCK & PLAY

Mar 31, 2025  on Shopify

Thanks to Maria from Dsers team for a quick and efficient reply to my request. Keep up the good work.

Shop The Kei

Mar 31, 2025  on Shopify

As a customer for 3 years, I am very pleased with this service. It is easy to set up and with the Chrome extension, even easier to import products. The extension basically places orders for you to confirm with Aliexpress. I wish the chat feature was not connected to Facebook and instead was it’s own DSers platform however, my issue with Free Shipping was resolved and I was not charged. Their chat representative provided me with screenshots to assist me along the way. Thank you

SlayQUEEN

Mar 31, 2025  on Shopify

Advisor Fiona was a great help for clearing my doubts on the features of the app. Great framework of the app!

Rathnalu

Mar 31, 2025  on Shopify

I really appreciate Zico for helping me resolving many issues in Shopify Dsers integration and checkout. The team is always available and very helpful.. For the first time, I felt Dropshipping is very easy with helpful team like Zico.. Thank you my friend for being there until I got my issue resolved.. Dsers - Very thankful to you guys for this great initiative to make dropshipping easier.

PEDIDOS AMAZON

Mar 31, 2025  on Shopify

I had an amazing experience with the DSERS technical support team! They were incredibly patient and spent over an hour guiding me through the app, helping me understand how to use it effectively and resolve the issues I was facing. Their dedication to ensuring I was completely satisfied was truly impressive. I really appreciate the time and effort they put into helping me. Highly recommend their support service!

MyVorena

Mar 31, 2025  on Shopify

Amazing App & Outstanding Support! DSers has completely transformed the way I manage my dropshipping business. It’s fast, reliable, and packed with features that save me a ton of time—especially when it comes to bulk ordering and product mapping. The user interface is super intuitive, and the integration with Shopify works flawlessly. A special shout-out to Chloe from the support team—she was incredibly helpful, patient, and quick to respond. Thanks to her, I was able to solve my issue in no time. It’s rare to find such dedicated customer service these days! Highly recommend DSers to anyone serious about growing their dropshipping store!

The LMS Brand

Mar 31, 2025  on Shopify

My experience with Fiona was absolutely amazing! She was kind, patient, and incredibly helpful throughout our conversation. Her professionalism and warm demeanor made the experience truly enjoyable. She went above and beyond to assist me, and I genuinely appreciate her efforts. I highly recommend Fiona to anyone looking for exceptional service on Dsers-AliExpress!"

Veilleuse cocon

Mar 31, 2025  on Shopify

Sérieusement le système est TOP ainsi que l'équipe, Ils sont disponible aimable et il résout rapidement les petits pépins. Merci les ami.es.

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