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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,856)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Cheeky Fantail Finds

Mar 23, 2025  on Shopify

I enjoy using Dser's, and the support is fantastic. Krystal was my latest support person, and they helped me to get what I needed doing quickly and precisely. Very helpful.

EVERLYCRAFTED

Mar 22, 2025  on Shopify

I’ve been using the DSers app for my dropshipping business, and I couldn’t be happier! Not only is the app intuitive and packed with great features, but the customer service is absolutely incredible. I had a few questions about using the app, and Fiona from the support team was amazing. She responded quickly, was super knowledgeable, and patiently walked me through everything I needed to know. It’s clear she genuinely cares about helping users. Her professionalism and friendly approach made a huge difference for me. DSers is an excellent choice for dropshipping, and having such outstanding support, especially from Fiona, makes it even better. Highly recommended!

Destination Coffee Roasters

Mar 22, 2025  on Shopify

Vivian from Dsers was a helpful support! She was incredibly knowledgeable with timely service! I am grateful for people to be in my corner as we build our business!

24hours

Mar 22, 2025  on Shopify

I have been speaking to Vivian about an issue, she sorted it out extremely quickly and even helped with some other questions I had. 10/10 service!

Joyous Finds

Mar 22, 2025  on Shopify

Today, I was having issues and reached out to customer service. I enjoyed working with Vivian, who was very patient and helpful—it saved my day! Thank you!!

Beautikcare

Mar 22, 2025  on Shopify

– Game-Changer for My Dropshipping Business! "Dser has made my dropshipping business so much easier! The app syncs seamlessly with my Shopify store, automating order fulfillment and product sourcing efficiently. It saves me so much time by quickly finding reliable suppliers and streamlining inventory management. Plus, the interface is user-friendly, making it perfect for beginners and experienced sellers alike. Highly recommend it for anyone looking to scale their e-commerce business!"

Evoluchild

Mar 22, 2025  on Shopify

Elora m'a accompagné sur un probleme de variantes que j'avais et a été tres compréhensive. Elle m'a permis d'étoffer mon offre ! Super !

Willow Wishes

Mar 21, 2025  on Shopify

Easy to use and the support is top notch. They were able to help me import over 30 items at once. Thank you so much Rfimp for your help!

mesbebefleur

Mar 21, 2025  on Shopify

La meilleure application fidèle au rendez-vous et le service client est top, ils répondent tout le temps et après des imprimés écran (Screen Shot) bien détaillés. Je recommande cette application aux débutants avec le forfait gratuit et aux experts aussi.

Paws of Love

Mar 21, 2025  on Shopify

Needed quick help about suppliers changing SKU's and how to update my store. They helped with 3 easy screenshots to follow.

Mayas Veil

Mar 21, 2025  on Shopify

⭐ 5 Stars ⭐ "I had an amazing experience with Frankie! They were incredibly knowledgeable and patient, answering all my questions about my Shopify stores. Frankie guided me through the best way to manage and combine my stores, making everything so much clearer and easier to handle. Their expertise and friendly approach made the whole process stress-free. I truly appreciate their help and would highly recommend their support to anyone needing Shopify assistance!"

Tropic Soul

Mar 21, 2025  on Shopify

Elora helped me to fulfill all my orders! Fast and perfect! Thank you so much All the best for you

Shop and Save

Mar 20, 2025  on Shopify

My Rep helped me I had been trying to place an order a few days and they took me right to the issue and helped me resolve it.... excellent service!!!

Flowsly

Mar 20, 2025  on Shopify

The support was amazing, problem was solved very quick and I could finish the order in some minutes.

My Store

Mar 20, 2025  on Shopify

I contacted DSers for a question and Rita answered quickly and even sent me screen shots as to where I can find my answer. Thank you!

Lojas Tudão Ofertas

Mar 20, 2025  on Shopify

O Zico, da equipe de suporte do DSers foi muito atencioso, rápido e dinâmico na solução de suporte que eu precisava, enviando print da tela para me orientar de maneira precisa. Parabéns à equipe de suporte da DSers em especial ao Zico.

Ease & Feast

Mar 20, 2025  on Shopify

Wendy was helpful in guiding me through DSers! She answered my questions clearly and made the process easier. Thank you, Wendy !!

Military-Outdoors.com

Mar 20, 2025  on Shopify

I'm relatively new to my dropshipping store and don't have many sales, but products started appearing with a price of $0, which was a big problem for me. Today I decided to seek help from Dsers support and, luckily for me, Zico answered, who quickly solved my problem and offered to help me if the problem recurs. That support means a lot to me. Thank you very much!

Bloopop

Mar 20, 2025  on Shopify

My website finally ran normally. I would like to express my heartfelt thanks to this software and Rfimp, she is really a very serious and responsible staff who helped me solve a very big problem, and she was so patient and responsible throughout the whole process. Thanks to this software and Rfimp.

Birabola Jewelry

Mar 19, 2025  on Shopify

Esta APP nos facilita muchísimo la vida, pero lo mas importante es su atención al cliente, tuvimos un problema para que se aplicaran unos descuentos al hacer el pago y Fiona de atención al vendedor nos atendió rápido y muy bien, nos soluciono el problema rápidamente y nos ahorro mucho dinero en los envíos. Gracias Fiona!!

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