I had an excellent experience with the tech support team, especially Maria. She was incredibly helpful, patient, and quick to resolve my issue. Her professionalism and clear communication made everything so much easier. The app itself is also fantastic—user-friendly, reliable, and full of useful features. With great support like Maria’s and such a solid app, I highly recommend it to anyone looking for quality service and performance.

DSers makes dropshipping 10x easier. The platform is reliable, and their customer support is excellent — quick responses, clear help, and real humans who know what they’re doing. I fixed an order issue in minutes thanks to their Messenger team. Highly recommend.

Elora has helped me today with automations and a few question. Wonderful costumer support. Thank you

Zoe helped me fix a problem between Shopify > AliExpress > DS'ers and the actual reseller/store. It was a mighty issue that needed a simple solution imo. However it just turned into a headache talking to all these channels that had to to their part. Eventually Zoe helped me through this entire process which pinpointed exactly where and why my order was being stuck. It saved my day and really helped me understand the process of how things work. It was a learning day and want to thank Zoe for helping me in this process while taking her time to make me understand with printscreens and extra information just to help me out. It made me feel like an actual customer myself.. hehe. Thx again Zoe!

Great service from Blanca! helped me sort out an issue very quickly and was very supportive. Highly recommend and fantastic response and help! Thank you.

I had an issue with an order and shipment, and Teresa helped me with excellent service—straight to the point and exactly what I needed. She solved my problem quickly. I have no words to thank her enough. So polite and professional throughout.

Selena war sofort zur Stelle, nachdem ich um Hilfe gebeten habe. Sie hat mir schnell weitergeholfen und war dabei unglaublich freundlich!

Big thanks to Rick from support team! I’m new here and was totally confused with my first test order. He helped me step by step and made everything easy. Super kind and professional. Really appreciated! Thanks a Lot!

Atención impecable y rápida por parte de Tess Tess ha sido de gran ayuda para resolver mi caso. Tenía que vincular una segunda tienda a mi cuenta de DSers y gracias a su orientación todo fue fluido y sin complicaciones. Además, se ofreció a mapear los productos manualmente para ahorrarme tiempo y costes. Muy agradecido por su profesionalidad, rapidez y trato cercano. ¡Un 10!

The most reputable and reliable dropshipping service out there. The support team is the best and will assist you with any question or issue! i totally recommen this for any dropshipping business. Personally i think its the highest quality provider if you depend on reliability, quality of service and speed!

Aurora: A Standout Team Member at DSers! Working with Aurora has been an absolute game-changer! Her expertise, dedication, and responsiveness make the DSers experience seamless and stress-free. Whether it's answering questions, troubleshooting issues, or providing valuable insights, Aurora goes above and beyond to ensure every user feels supported. Her professionalism and deep knowledge of the platform make her an invaluable asset to DSers. She doesn't just solve problems—she anticipates needs, offering proactive solutions that enhance the entire dropshipping workflow. With Aurora on the team, DSers truly sets a new standard for customer care and efficiency. Highly recommend reaching out to Aurora if you ever need assistance—she’s simply the best! ⭐⭐⭐⭐⭐

Feed Back perfeito com atendimento exemplar da funcionária LEAH, que me orientou em todas as etapas até eu conseguir resolver meu problema. Excelente atendimento

I had a fantastic experience working with Rfimp. He guide me very well to resolve my order fulfilling process.

Un grand Merci à Maria pour son aide pour l'ajout de plusieurs fournisseurs en fonction de variantes d'un produit !

I worked today with Daryl, helped me out setting up the tracking automation. Got to say, his assistance was top-notch, and response time was almost instant. Definitely would recommend!

Chloe helped me with the issue I was having with orders. The response was fast and she answered all my questions patiently. Thank you.

I had a great experience with the DSers customer support agent, Grace. The agent was incredibly helpful, patient, and quick to resolve my issue. They understood exactly what I needed and guided me through the process clearly and professionally. It made a big difference having someone that responsive and knowledgeable. Really appreciate the support!

Zico is absolutely helpful. Well correspondence, well knowledge with problem that I was faced to, Zico sorted problem immediately and provided advice with further causes. I definitely recommend him to whoever first Dsers user.

Excellent Customer Support – Tess Saved Me Hours of Stress! As a newcomer to Shopify and dropshipping, I ran into a technical issue while setting up my store that I just couldn’t figure out. I spent countless hours researching online, watching YouTube tutorials, and trying different fixes—none of which worked. It honestly left me with several sleepless nights. Eventually, I decided to reach out to DSers customer support, and I’m so glad I did. Tess responded quickly and was incredibly friendly and helpful. She provided detailed, step-by-step instructions with screenshots, making the solution crystal clear. Within 10 minutes, my issue was completely resolved. Looking back, I wish I had contacted DSers support right away instead of trying to do it all on my own. The support team is knowledgeable, efficient, and kind. Next time, I’ll definitely go to DSers first! Thank you, Tess, and the DSers team!

Very fast at replying and gave me extra tips and advice on how to configure my store properly. I felt looked after and cared for through my whole process. it took less than 10 minutes and ive figured out how to solve my problem thanks to you. Thanks again Rfimp