Fiona a été d'une aide précieuse et a répondu très efficacement et rapidement à toutes mes questions. Service client au top même avec le plan gratuit !

Tôi muốn gửi lời cảm ơn chân thành đến Maria, tư vấn viên của Dsers, vì sự hỗ trợ tuyệt vời mà cô ấy đã mang lại. Maria thật sự rất tận tâm, chu đáo và cực kỳ chuyên nghiệp. Cô ấy không chỉ giúp tôi giải đáp mọi thắc mắc mà còn đưa ra những giải pháp cụ thể và thiết thực để tối ưu hóa công việc kinh doanh của tôi. Maria luôn kiên nhẫn lắng nghe và hiểu rõ nhu cầu của tôi, sau đó đưa ra các hướng dẫn chi tiết và dễ hiểu. Nhờ có sự hỗ trợ của cô ấy, tôi đã biết cách sử dụng Dsers hiệu quả hơn và tự tin hơn trong việc vận hành cửa hàng. Sự nhiệt tình và chuyên môn của Maria thực sự là một điểm sáng trong trải nghiệm của tôi với Dsers. Tôi rất biết ơn sự giúp đỡ này và chắc chắn sẽ tiếp tục sử dụng dịch vụ của Dsers cũng như giới thiệu đến bạn bè. Cảm ơn Maria rất nhiều!

Maria worked with me to understand the process for pricing of products for my store. She is absolutely wonderful, and also shared screenshots with me to illustrate the point, making it visually understand faster. Response time is very good. I wish her all the best!!

I unfortunately had to delete my account and had Lucy to assist me. Very professional and extremely helpful. Thank you Lucy

El servicio de atención al cliente es excepcional, en mi caso Blanca, me ayudo con mi primer pedido, muy recomendable

Great support team for any issues related to the app. I was facing some issues post-installation of the app and Zoe helped and guided me through that whole process. Good work!

Marie was fantastic! She showed amazing patience and understanding and walked me through the numerous questions to help get my issue resolved. I'm new to Dsers and had no idea where to find products to import to my store and her knowledgable, caring, and joyful attitude was refreshing! Jo Baumgartner Shop Jobie

I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!

Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!

Great tool to help automate the fulfillment process and the customer support is excellent. Great experience for me.

Fui atendido pela Olivia muito rapidamente! Foi muito atenciosa, objetiva e me ajudou a resolver o meu problema 100%!

Sandy was very supportive and resolved my query very efficiently. Great customer service! Thank you Sandy.

DSers is an absolute game-changer for eCommerce businesses. This app is packed with features that streamline the dropshipping process, making it more efficient and less time-consuming. One of the standout features is its ability to process bulk orders in just a few clicks. Instead of spending hours placing orders manually, it can fulfill hundreds of orders simultaneously, saving valuable time that I can be reinvested into growing your business. The supplier management feature is another big plus. DSers allows you to connect with multiple suppliers seamlessly, ensuring you always have a reliable source for products. This feature also provides the flexibility to switch suppliers quickly if needed, which is crucial for maintaining consistent stock levels and customer satisfaction. Product mapping is intuitive and user-friendly, allowing you to map multiple suppliers to one product easily. This ensures that you have backup options if a supplier runs out of stock or if shipping delays occur, which can be a lifesaver during peak seasons. DSers’ integration with Shopify is smooth and hassle-free. The app syncs order details in real time, reducing errors and making inventory management a breeze. The analytics and reporting tools are also incredibly helpful, offering insights into sales performance and helping me make data-driven decisions. Lastly, the customer support is top-notch, especially Rin who always goes the extra mile to ensure you get the support you need. The DSers team is always ready to assist, providing quick and effective solutions whenever I encounter issues. I highly recommend this app to anyone looking to optimize their dropshipping operations and scale their business.

Ich hatte heute ein Problem bezüglich des Lagerbestandes eines Produktes von mir und wusste einfach nicht weiter. Die liebe Vivian hat mir gottseidank so großartig weitergeholfen und mir jederzeit tolle antworten auf meine fragen gegeben mit screenshots, damit ich ein noch besseres verständnis habe. sie ist eine ausgezeichnete kunden-supporterin und leistet tolle arbeit. vielen dank vivian! :)))

Merci - vous êtes très rapide à répondre à notre demande - c'est très efficace, cela nous rassure /

Questions are answered with lightning speed. Thank you Raphael for your patience and humane attitude! Bravo.

I typically do not provide reviews for customer service, but due to the prompt and efficient response provided by 'Rick', I felt it necessary to commend the DSERS team for their outstanding work. I sincerely appreciate the attention and support offered.

So great! The customer service is SUPERB!!!! I had an amazing experience with Sandy! The team was incredibly attentive, friendly, and went above and beyond to address my concerns. They resolved my issue quickly and kept me updated throughout the process, making everything stress-free. It’s rare to find such a dedicated and efficient service these days, and I truly appreciate the effort they put into ensuring customer satisfaction. Highly recommend!

i spoke to lucky from customers service and she was able to answer all my question and help me get my orders back on track. It took no time and she gave me a lot of information that i needed to know for processing my orders and the best way to complete it.

Zoe was an amazing help! She went above and beyond to help me with operational tasks in the software!