I had the pleasure of working with Aurora, and I couldn't be more impressed. She was incredibly fast, efficient, and very knowledgeable. She helped me out with exactly what I needed, and her professionalism made the whole experience seamless. Highly recommend her for anyone looking for quick and excellent support!

Today I have a problem with linking DSers and AliExpress, Raphael is such a good help. Easy to follow and polite.

This is my first using customer support and I am happy i reached out. Sandy is so pleasant and patient and got me going really really fast. She relived me of the anxiety i had whenever i opened the app.

Raphael was an awsome help. Solved my problem which is not easy as I'm EVERY slow and new to drop shipping. I really appreciate the help.

Thank you very much for the help .. I really appreciate it .. you’re are the best..

I needed help with my store, and had lovely support from Rfimp in the online chat section. They helped me step by step with fixing all my problems and made sure that I was back up and running in no time at all.

This is my first time using Dser and Zico is the one who helped me complete the task I needed help with. He has very good and fast customer response skills, thanks again

Hoje precisei muito de ajuda do suporte Dsers, não estava consegindo fazer um pedido na plataforma. Fui atendida pelo "Zico". Muito educadamente me ajudou e consegui realizar meu pedido. O atendimento dele foi rápido e resolveu meu problema. Estou muito agradecida!!

Today, I successfully placed my first dropshipping order using DSeers. I had some uncertainties about how to switch to my company AliExpress account after the order was already registered with my personal account. Aurora from the DSers support team helped me a lot, leading me through all the steps until the successful payment. I received really quick, timely, and helpful assistance - thank you very much!

I had some problem and needed to contact with the customer service and I was assisted by Gloria . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help. Seriously, great customer service! Thanks again!

Krystal was patient and very helpful getting me off the ground and helping me connect my dser to my shopify store. All while helping me fulfill my 1st order. AI or not she was a great help to me and my new store.

Great customer service, they walked me through all my questions and gave accurate answers. Thanks for all your help with my order, I truly appreciate it.

¡Muy buen servicio!. Me guiaron en todo momento de qué hacer, cómo resolver y estuvieron dándome seguimiento hasta resolver mi problema. Me atendió Krystal, muy amable y atenta. Gracias.

Gostaria de elogiar o excelente atendimento da Fiona. Ela foi clara, ágil e extremamente cordial, resolvendo minhas dúvidas com muita eficiência. Sua atenção e profissionalismo fizeram toda a diferença. Parabéns pela qualidade do serviço!

Precisei da Central de ajuda e resolveram meu problema com total paciência. A Krystal que me atendeu foi bem resolutiva. Estou satisfeita!

I have been having a rough time with customer service recently from other companies. Vivian gave me hope that customer service isn't completely useless. She helped me figure out how to fix the "sold out" issue on Shopify and I am more than grateful for her. Thank you so much Vivian you deserve a raise!

Thank-you so much to Vivian for being so quick with helping me figure out how to fix something on my customers order right way. Appreciate the awesome customer service.

Rfimp was amazing! I had several questions and they answered every one and went above and beyond on helping.

The person I talked to was very knowledgeable and kind. They listened carefully to my concerns and explained everything clearly. I was impressed by how quickly they fixed my issue and how much they seemed to care. Overall, my experience with DSER’s customer service was excellent. It’s rare to find a company that is both quick and helpful. I highly recommend DSER for their amazing support team and great service.

I am new to the platform received some orders, and don't know what to do next! Wondering if dsers support system can help me I was connected to the agent "Vivian" He really helped me with each and every step from starting to ending and waited me for getting the process done! I was really satisfied with the service!