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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Simjo Collections

May 17, 2025  on Shopify

The agent at D-ser was extremely helpful, and helped me through my query. it was easy to follow through the process.

PiggyWorld

May 17, 2025  on Shopify

I put 5 stars cause I couldn't put 6. Seriously, the service is in gold. All time when I have an issue, there is someone to help me quickly and efficiently. Thanks Hayley for your help, so kind :)

Quirky Gifts

May 16, 2025  on Shopify

Highly recommend this app. Their support team is amazing. Esfania was very helpful in resolving my issue.

Lumiskin

May 16, 2025  on Shopify

Very useful app for dropshippers. Esfania from the support team was great with me and answered quickly.

Galilee Made

May 16, 2025  on Shopify

Teresa was very helpful, and gave me the answers i was looking for and communicated with me rapidly, as if someone was beside me helping me thank you Teresa

WorldMatrixFree

May 16, 2025  on Shopify

O DSers é uma ferramenta de dropshipping integrada ao AliExpress que facilita a gestão de pedidos, a busca por fornecedores e a importação de produtos para lojas online. Ele permite que os usuários façam pedidos em massa no AliExpress em segundos, automatizem o rastreamento de entregas e sincronizem o status dos pedidos com plataformas como Shopify e WooCommerce. Além disso, oferece recursos como otimização de fornecedores e integração com múltiplas lojas, tornando o processo de dropshipping mais eficiente. Adorei! Sempre bom conversar contigo. obrigado por ajudar.

Outdoor Xplorers

May 15, 2025  on Shopify

Outstanding Support from DSers – Special Thanks to Selena! The support team at DSers is truly exceptional! I want to give special recognition to Selena, who assisted me with incredible patience, kindness, and professionalism. She not only solved my issue quickly but also took the time to make sure everything was working perfectly. It’s rare to experience such dedicated and personal customer service – huge thanks to Selena and the entire DSers team!

Cathedral Ledge Medical Supplies

May 15, 2025  on Shopify

DSers Made Dropshipping So Much Easier – Huge Thanks to Blanca Customer Support! DSers has been a game-changer for my Shopify store. The app is incredibly efficient for managing and fulfilling AliExpress orders, and it has saved me so much time with its bulk ordering and supplier mapping features. But the highlight of my experience has been the amazing customer support, especially Blanca. She was incredibly helpful, patient, and knowledgeable—she guided me through an issue I was stuck on and made sure everything was working perfectly before ending the chat. It's rare to find such dedicated support these days! Thanks to DSers and Blanca, I feel much more confident running my dropshipping business. Highly recommended for anyone looking to scale their Shopify store with less stress!

SOIN -TECH

May 14, 2025  on Shopify

Merci à Rick de DSers ! Son dynamisme, sa réactivité et sa capacité à s'adapter à notre situation nous ont rassurés et redonné confiance en DSers. Bravo Rick, nous continuerons à travailler avec DSers. Boutique Soin-Tech.

Serenevi

May 14, 2025  on Shopify

Sandra was very helpful and patient. She did a great job and really helped solve my issue with useful illustrations!

COLUNA DE OURO

May 14, 2025  on Shopify

PARABÉNS PELO ATENDIMENTO, CORDIALIDADE, ATENÇÃO, ACOLHIMENTO E PACIÊNCIA... FIQUEI SURPRESA, ACHEI QUE FOSSE UM ROBO. QUESTÃO RESOLVIDA

Fibuci

May 13, 2025  on Shopify

I just want to give a huge shoutout to Wendy from DSers for her incredible support! I was having trouble fulfilling an order, and she stepped in with such patience, clarity, and kindness. She guided me through every step until everything was sorted. Honestly, it felt like she genuinely cared about helping me succeed. It's rare to come across service this thoughtful and thorough. Thank you, Wendy, for turning a stressful moment into a really positive experience. You're a star!

SerenityHomeDesign24

May 13, 2025  on Shopify

Raphael was extremely helpful and help me process some orders pending. Thank you for the time given to assist the issues. Very polite and clear in his answers.

Timeless Tote | Carry Timeless, Shine with Style

May 13, 2025  on Shopify

Elora was absolutely incredible in helping me with my DSers account. From the moment we connected, she was professional, patient, and incredibly knowledgeable. She not only resolved my issue quickly but took the time to make sure I fully understood each step along the way. Her support went above and beyond, she turned a frustrating situation into a smooth, stress free experience. I’m so grateful for her help and can’t recommend her highly enough. DSers is lucky to have someone like her on their team!

Niffties

May 12, 2025  on Shopify

I had a problem with deleting some old stores from my Dsers account, Krystal was fast to reply and solve the issue. Great service.

SecurIT Gear

May 12, 2025  on Shopify

Amazing experience, Cyril was very knowledgeable, friendly and patient with me. He helped me through all my issues and guided me every step of the way.

snugdawg

May 12, 2025  on Shopify

This app makes dropshipping soo easy! I'm really grateful to Aurora specifically for her help setting up my product and variants. Customer support is awesome and I connected to live what within 30 seconds!

Canine Connection

May 11, 2025  on Shopify

Tess was extremely efficient in helping me solve a simple issue with placing an order through DSers. Thank you Tess for your prompt reply to my query and for providing clear instructions.

Mayth

May 11, 2025  on Shopify

Zico provided perfect service. He helped me quickly and was always very kind. I am grateful in any way. Thank you very much Zico.

Assassin 21

May 11, 2025  on Shopify

I just started using DSers for my dropshipping fulfillment. I initially had some things set up incorrectly and reached out to DSer support for help. Esfania responded right away and helped me quickly determine the issue and solve it. I couldn't be more happy with their service!

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