The best customer service that I have ever had. Super fast and straightforward. Zico helped me solve all the problems real quick.

This was my first time using the service, and I received online tech support. They were very kind and guided me through everything, helping me solve the difficulties I faced. After trying it out, I found it very convenient and easy to use. I’m confident it will be very useful going forward. Thank you so much for the support!

Apesar de não conhecer muito as funcionalidades do app, estou tendo um suporte incrível através do Messenger, e estou conseguindo resolver minhas dúvidas. Atendente está sendo paciente, prestativa e muito gentil!

I was stuck in the sold out probem in my shopify store. i have wasted 03 days in searching all the youtube . but one agent in DSER-Aliexpress helped me name Krystal from the support team. he guided me and my issue is resolved. thanks alot

This app is fantastic! It does what you want and more. I also like the quick response of the support team if there is any problem a merchant is facing. Thanks for your help and support.

Great App with lots of features. The support team is very helpful. I got very quick help from Maria - one of the support team members.

Rita from DSers was incredibly helpful and professional. She quickly understood my issue, provided clear guidance, and resolved everything efficiently. I really appreciate her support — excellent customer service!

DSers marks all the products in your store as out of stock without permission. A dangerously intrusive app that will lose you sales. Do NOT install if you value the integrity of your store. Note (in response to DSers reply below), that this issue is happening despite my supplier having plenty of stock and despite turning the function off in my settings.

Hi support service solved my problem. I was stuck for a few hours and I decided to contact support and Chloe helped to solve my problem. She was very kind and I felt good treated. My first impression very good about it. About this app.

I've loved how seemless using DSers has been and am now equally impressed with the promptness and thoroughness of the support provided. I needed help adjusting my currency and further automating pricing in my account and Maria was so helpful and patient, taking the time to walk me through step-by-step processes with detailed screenshots and explanation. This is such a welcome surprise and helps me feel secure in my decision to use DSers for fulfilment. Highly recommended!

I just s/w Amelia and first how quickly she answered and how friendly she is. I wish I had reached out earlier because the solution was so simple and she easily resolved the issue for me

Teresa has given the best customer service and has tried her best to resolve my issue. Her commitment to her work has been phenomenol

DSers marks all the products in your store as out of stock without permission. A dangerously intrusive app that will lose you sales. Do NOT install if you value the integrity of your store.

A Maria foi muito atenciosa comigo e tirou todas as dúvidas que eu precisava tirar, com muita paciência :)

I recently had the pleasure of working with Rin from DSers’ support team, and her assistance was truly exceptional! Rin went above and beyond to help me sort out issues with my store’s integration with AliExpress and Temu. Her responses were prompt, clear, and incredibly detailed, making it easy for me to navigate the DSers platform and resolve the problems. Rin’s patience and expertise shone through as she guided me step-by-step, ensuring everything was set up perfectly. Her friendly and professional demeanor made the experience stress-free, and I truly appreciate her dedication to customer success. DSers is lucky to have such a knowledgeable and caring team member like Rin—thank you for making my dropshipping journey smoother!

Elora from the DSers support team is exceptional—she responded lightning‑fast, guided me through every step, and solved every issue with outstanding expertise. Highly recommend her!

I just get with an amazing assistant Luna she's like crazy she solved my problem in just few seconds which makes me so happy she's very kind.

I really appreciate the guidance this evening! I was super confused and customer service made it very easy for me to understand how to fix my issue, by sending me step by step instructions with photos! Thank you so much!

Une assistance empreinte d'une gentillesse et d'une patience sincerement remarquables de la part de l'agent qui a ete commis a mon assistance. Avec des mots bien choisis, il a su me guider pour aboutir a des resultats au-dela de mes attentes. Les qualites qu'il a su mettre en avant pour repondre a mes preoccupations me font dire que par son sens eleve de la recherche de solutions aux problemes qui lui sont soumis, il apporte une contribution notable au maintien de son entreprise a un certain niveau d'excellence . Je souhaite ardemment l'avoir a l'avenir afin de beneficier encore de sa precieuse aide.

Great service! I had an issue, and Zico was super helpful and patient. Really appreciate the support