I want to take a moment to express my sincere gratitude for the outstanding support provided by Rita. I was facing a frustrating issue where the payment window in Dsers wasn’t loading fully, which prevented me from processing my order on AliExpress. After trying multiple troubleshooting steps on my own, I reached out to your support team. Rita’s response was quick, professional, and incredibly efficient. She resolved my issue in just a few minutes, guiding me through the solution with clarity and patience. Her knowledge, dedication, and friendly attitude turned what was a stressful situation into a seamless experience. Thanks to her, I was able to complete my order successfully and keep my business running smoothly. I truly appreciate her exceptional service and wanted to share my positive experience with your team. Rita is a fantastic asset to your support team, and I hope she receives the recognition she deserves for her excellent work. Thank you again, and keep up the great work!

DSers has been an incredible tool for managing my dropshipping business. What truly stands out is their outstanding customer support. Every time I’ve had a question or faced an issue, the support team has been extremely responsive and helpful. Their team is not only quick to reply but also provides clear and effective solutions. Whether it’s a technical issue or just guidance on how to use certain features, they handle everything with professionalism and care. It’s rare to find such a reliable support system in the dropshipping industry, and DSers has exceeded my expectations. If you’re looking for a tool with excellent features and a support team that’s always ready to help, DSers is definitely worth trying!

I had an issue with an order fulfillment through DSers, and the customer assistant Aurora whom I spoke was absolutely fantastic! They were patient, knowledgeable, and guided me step-by-step to resolve the problem. Their quick response and clear communication gave me confidence in the process, and the issue was resolved faster than I expected. This level of support is rare and highly appreciated. Thank you for making the experience seamless and stress-free!”

Chloe, Chloe, Chloe!!!! I was having the most horrible time getting my order completed. Chloe was very helpful and patient with me. I am so grateful for the assistance and time spent with me. I am very new to this business and still learning! You are very lucky to have her on your team! Thank you, Chloe!

Both the support girls were amazingly supportive and solved my problems and answered to all my questions and given me solutions as well. Best customer service ever… I really appreciate you guys

A Maria foi muito prestativa e paciente. Solucionou todas as minhas demandas de forma rápida e objetiva. Atendimento exemplar!

Maria was very friendly, fast and efficient with her service and gave me all the relevant information I need. Thank you Maria, keep up the good work.

Maria has been absolutely amazing! She helped me with everything I needed and provided top-notch support. She's truly a lifesaver, and I would say she's #1 in customer service. Highly recommend her for anyone looking for excellent assistance

Zina was very helpful during the process of linking my Aliexpress account to Dsers. Thank you once again Zina for the assistance/

Wendy was very helpful and patient with all the questions I had regarding the advanced pricing rule. I was thankful for her knowledge and advice!

Esfania was extremely helpful with setting up my site, I am confident if I have any more questions I will have them answered promptly. Thanks!

Lucy van de klantenservice van DSers- Aliexpress heeft mij fantastisch geholpen vandaag. Ze was erg geduldig en heeft alle antwoorden op mijn vragen gegeven. Super waardevol was het!

I needed help today with some orders that had not gone through. I asked DSers for help and had a lovely lady called Chloe who really helped me to sort out my problem. I would give Chloe a star rating on 10 for her wonderful help.

They helped me perfectly with the migration of my store and the job was done in just a few minutes!!

I want to thank Chloe for the amazing costumer support she provided, she was quick to help me solve my problems. She was also very friendly!

Chloe was an absolutely incredible help, talked me through the issues I was having and was very patient with me. fantastic service! thank you

Chloe from Dsers was an absolute gem of a person she was super fast in responding to my needs and helped me along the way. I was so stressed earlier but with Chloe guidance and help i was able to actually understand what was wrong and how to correct my mistakes. Thank you Chloe very much once again and you are a superwomen !!!

I had a great experience with Luna from DSers customer service. She was super helpful, patient, and made sure all my questions were answered. Luna made the whole process easy and stress-free. Thanks for the awesome support!

Villanelle. Everything is great! Fast and efficient. Thank you! I tried to set up my store several times. Thanks for your help. I am a newbie and you helped me fix the problem. My problem was with importing goods from DSERS to Shopify. The problem was that I had previously closed an unsuccessful attempt to set up the store

A huge thank you to Zoé for her exceptional support during my challenges with the 3 orders! She was super responsive, attentive, and a great help throughout the entire process. Thanks to her, I was able to resolve my issues quickly and with such a positive attitude. A customer service like hers truly makes all the difference. Thanks again Zoé, you're the best!