Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,131)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

ARVENTI™

Dec 09, 2024  on Shopify

I received good support from Holly at Dsers.com. She was quick, professional, and resolved my issue seamlessly. Thank you, Holly!

Merlin Bazar

Dec 09, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Blanca from the DSers support team was absolutely AMAZING! She helped me with a super tricky order and answered all my questions with so much patience and an incredible sense of knowledge . Her professionalism and friendliness turned what could have been a stressful situation into a breeze ️. Thank you, Blanca, for going above and beyond!

Businessfy

Dec 08, 2024  on Shopify

El soporte fue realmente rápido y efectivo, Wendy fue muy eficiente, logró explicar y brindar claramente la solución perfecta. Excelente!

My Store GCM

Dec 08, 2024  on Shopify

I am very happy and grateful for Zico's care... He is very nice and showed concern in helping me resolve my confusions.

My Store

Dec 08, 2024  on Shopify

great app great customer service by Zico. fast impeccable service, was able to help resolve my issue immediately.

Mimos De Piel

Dec 08, 2024  on Shopify

I want to express my sincere gratitude for your help and patience. Your support was essential in resolving the issue. Thank you for your time and dedication, I truly appreciate it

Jack Hafford

Dec 08, 2024  on Shopify

Needed to rollback a fulfilled order on DSers and support chat was insanely fast. Zico popped up and helped me resolve my issue in just a few minutes!

PlantIQ

Dec 08, 2024  on Shopify

Best technical support I have ever had to work with! Helped me solve my problem in less than a couple minutes!

Stylish Fetch

Dec 08, 2024  on Shopify

Being new to dropshipping, at times the setup process felt overwhelming for me but Rfimp was extremely helpful in assisting me with resolving my issue.

My Store

Dec 08, 2024  on Shopify

I want to take a moment to share my appreciation for Rfimp from DSers, who provided me with truly exceptional support. Their dedication, expertise, and willingness to go the extra mile made all the difference in my experience. Rfimp was quick to understand my concerns and provided clear, actionable solutions. Their step-by-step guidance was both efficient and easy to follow, helping me navigate through the process with confidence. What really stood out was their approachable and positive attitude—it’s clear they genuinely care about helping customers succeed. Thanks to Rfimp’s support, what could have been a frustrating situation was handled seamlessly and stress-free. I’m incredibly grateful for their professionalism and effort. Thank you, Rfimp, for your outstanding assistance! Your hard work doesn’t go unnoticed, and DSers is fortunate to have someone as skilled and customer-focused as you. Keep up the amazing work!

Confident Community

Dec 08, 2024  on Shopify

Vivian was so lovely and helpful!! If u ever need help DSers makes it very easy to communicate and receive the help u need :) xx

Bazaarpa

Dec 08, 2024  on Shopify

I had a "sold out" product error, and Vivian helped me fix it. She was super helpful and solved my problem. Thanks, Vivian!

LuMatch

Dec 08, 2024  on Shopify

Fantastic platform that makes e-commerce and drop-shipping that much easier. A special thank you to Vivian for all of her help when I encountered a technical issue. She was wonderful!

TheBuyStop

Dec 08, 2024  on Shopify

I had issues with a supplier and had to cancel my orders and place them again. With Vivian's help, I was able to quickly reprocess the orders. Thank you for your assistance and prompt resolution of the issue.

Mystic Owl

Dec 08, 2024  on Shopify

I had troubles with getting orders set up for my TikTok shop and the DSers customer service patiently walked me through every step until I had all my issues resolved. Affordable app and great service! Wow!

Raising Noah Baby Store

Dec 08, 2024  on Shopify

Vivian helped me really fast with the issue I was having with an order. Really happy this was solved!

Back Trend Shop

Dec 08, 2024  on Shopify

Thank you very much for the assistant of Vivian , at the Facebook messenger. She has performed an outstanding professions and also with step by step guide for me to walk through the setting. an App can not be great if they don have a great after service support ! this App is an 5 stared software! with great CS as Vivian

Gelwell

Dec 08, 2024  on Shopify

Easy to use and they are quick to help. Esfania was especially helpful even when I ran into an issue and was able to get me processing my order in minutes!

SAM & NAT Living

Dec 08, 2024  on Shopify

I want to take a moment to express my sincere appreciation for Blanca. As I am very new and I felt quite anxious about the payment procedures when I operated the wrong payment. However, Blance was incredibly helpful. She patiently addressed all my concerns, providing clear explanations that alleviated my worries. I was particularly impressed by their quick response time, which made me feel valued as a customer. Thank you for her outstanding service!

swiftly

Dec 08, 2024  on Shopify

אייייין על השרות שליסמין האדירררה! מענה מהיר , ענייני ומלא רצון טוב לעזור. מאחל לכם עוד אנשי צוות כאלה, תודה יסמין וערב טוב

Scroll to Top