I had an issue connecting my DSers account with AliExpress, and Aurora provided outstanding assistance. She was patient, knowledgeable, and resolved everything quickly. Her support made a stressful situation much easier. Thank you, Aurora!

Worked with Luna and she was awesome. Bravo to Luna! No long wait times to get a response like most apps. Helped me to realize it was me that cancelled the order, and most importantly, showed me how to get here to write the review. A previous agent had asked me to write a review but I didn't know how to get here.

Fiona was really fast and extremely helpful, she made sure I understood everything, I recommand 100%

Olá, tenho uma Loja há pouco mais de um ano e foi surpreendido por alguns emprevistos de configuração. Hoje na data de 06/04/2025, fui surpreendido outra vez as 17:00 de um domingo fui atendido e muito bem atendido pea Fiona que me guiou e ajudou a passar por essa etapa. Muito Obrigado e espero crescer nesta parceria. Luiz Fenando Fonseca ( Hello, I have had a store for a little over a year and was surprised by some business owners who were setting it up. Today, on 04/06/2025, I was approached again at 5:00 pm on a Sunday and was very well attended to by Fiona who guided me and helped me get through this stage. Thank you very much and I hope to grow in this partnership.)

Luna was very helpful. I had a minor issue and she right away helped me out. Been using this platform for years now and it is great.

I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!

I had a technical issue on my Dsers Platform and Isak from DSers team was kind enough to assist me on resolving the issue. great Communication

Ich habe gute Support bekommen sehr nett und hilfsbereit meine Problem wurde gelöst Thank you Fiona

Sandy was very patient will my questions and answered them all! I am new to dropshipping and will not hesitate to reach out again if I need more assistance. Thank you Sandy! The messaging app is a convenient way to get answers to all of your questions in a timely fashion. I would definitely recommend it over email.

Its the best service. just connected with Blanca and she helped me a lot and it resolved my several issues. Now i'm more confident to do more business through DSers. Their services are highly recommended! and Blanca is a true gem. Thank you once again

o aplicativo e bom porem achei meio caro em frente aos concorrentes mais ele e o melhor que ja testei e o atendimento que eu tive foi muito bom

personne très professionnelle. est resté avec moi jusqu'à pouvoir régler mon soucis de connection ( environ 45 minutes) personne très agréable et sympathique

I had an urgent emergency with my product SKU not being able to fulfill my orders and Lena was able to guide me through temporarily finding another supplier and making sure I was able to fulfill my order.

I had an issue with my orders, and the DSers support team was incredibly helpful in resolving it. They responded quickly, communicated clearly, and made sure everything was sorted out smoothly. Thank you, DSers team, for your great support — you’ve earned my trust and made managing my store so much easier!

Im super happy with the costumer support of Wendy, a very friendly and helpful person. And amazed by the quick response, didnt even took 20 seconds before she reached out to me.. Thank you so much, you are the best.

hello, I had a problem shipping to Europe, and took me long time till I contacted Aurora and the problem took some time but resolved. Aurora helped me very patient and professionally. Guided me step by step to resolve my problem... I give 5+ stars...

Raphael was extremely helpful. Walked me through steps to resolve several issues and provided me with new information I was not aware about. He was fast, efficient and knowledgeable.

Elora was so helpful and we were able to solve my problem very quickly and set me up for future success.

Sandra you are amazing - took her seconds to fix an issue I was trying to fix for hours. The best customer service ever. Thank you so much!

Sandra did a great job. She was quick and helped me get my order pushed through for my customer no problem!