Customer service is excellent and very helpful for us. Sandy is helpful to provide screenshots to explain everything we needed. Thank you.

Je recommande, une équipe plus que réactive, Esfania m'a beaucoup aidé pendant longtemps en répondant clairement à mes attentes, merci à elle.

Luna from the Live Chat was friendly, helpful and responded quickly to try to help me with my problem. She answered with screenshots of what I needed to do, which was great.

The support was amazing they answered quickly and had an solution for every problem i got. Recommended for sure

A very good app, orders are transmitted quickly and the service responds quickly. Due to the update from Aliexpress, I couldn't place an order via my Google Extension, so I wrote to support. Aimee quickly forwarded my ticket and offered me support. Since the support could not react immediately, I deleted and readded Google Extension on my own, after which it worked again. In the evening, Aimee contacted me and offered this procedure. So far nothing to complain about with DSers.

It was really nice to talk to the support team, Very detailed information received and fixed all issues.

I had an issue with recovering my account, and I was feeling really frustrated and unsure of how to move forward. But then I got connected with Blanca, and she was absolutely incredible! From the moment she took over, she was super professional, patient, and genuinely helpful. She walked me through the entire process step by step, and made sure I understood everything. Blanca really went above and beyond to make sure I could recover my account without any hassle, and she did it all with a smile (virtually speaking!). I can honestly say that her customer service is top-notch. It's rare to encounter someone so dedicated and knowledgeable, and I truly appreciate how much she cared about resolving my issue. I’m now back in my account, and it’s all thanks to her!

je suis tellement content que je ne sais pas quoi écrire si ce n'est dire merci au support client et à Dsers pour la résolution sans délai de mon problème ce qui fait de moi un client 100 pour cent satisfait.

I had an issue with mapping my supplier but Wendy from DSers team assisted me. She is super proactive, fast and very kind. She helped me with the matter and in few seconds all was fixed. I do recommed her and DSers in general. Very good customer service!

Hello everyone, This was the first time I contacted dsers support and I was very skeptical about whether I would get an answer. This skepticism was unfounded, because I received a response from Kimi very quickly and was absolutely delighted. He helped me a lot and the error was then fixed. Simply a great service and very nice contact with Kimi. Keep it up!!!

Live chat via dsers is really great. Elora helped me very quickly. I felt very comfortable with her. Thank you.

Rin was very helpful and might have even saved us some money if we use the app he suggested. next we are going to try it out.

Incredible support from Sherry. I was truly lost on how to proceed and was facing many problems. Sherry helped me figure everything out and solve all my issues. He responded quickly, was concise, and provided easy and practical instructions on how to address the challenges I was facing. I truly appreciate it. Thanks, Sherry!

I had problems figuring out how to change suppliers in DSres. The Chat help got on the right track with a video showing me step by step how to achieve that. Thanks for your great support!

I am completely satisfied with the service and handling of DSers. I encountered an error for the first time and reached out for support. The lovely Chloe helped me quickly and courteously. A huge thank you to Chloe! I can recommend DSers 100%!

je rencontrais des problème mes le service après vente a su m aider a la perfection je recommande cette application

Krystal was very knowledgeable and helpful in regards to my billing inquiries and store questions. I also appreciate the fast service. Thanks for being awesome!

Fast and efficient client support via messenger in my case, with all the required informtions and screenshots, telling me the diffrent options to solve my problem ^^

Support is fast and helpful. But prices are exactly same than Aliexpres public prices, there is no discount for dropshipping model business.

I just received excellent support. I needed to resolve a shipped issue and the instuction I received via messenger was clear and quick. THANK YOU!