I needed help with DSERS, and Vanessa helped me. Excellent service. She even deserves a raise!!! God bless her!!

Elora was a BIG help. Very straight and helpful with our problem. Gave us really fast replies to solve our problems!

O atendimento da Elora foi fantástico. Preciso, explicativo, cortês e rápido. Uma ótima consultora.

Quick and clear customer service. I've tried many fulfillment apps, and so far, this is the best for my business needs

Esfania was amazing. Was very patient and helped with solving my multiple issues. Great service and support!

FIrst time user of the app and system, used the live chat and had assitance from Sandy. She was very fast and very helpfull with answers and provided good solutions to any questions i had. would recommend to anyone.

I recently had the pleasure of receiving support from Teresa on the DSers team, and I can’t recommend her enough! Teresa was incredibly fast, efficient, and effective in resolving my issue. From the moment I reached out, she was attentive and ensured she thoroughly understood my concerns. What stood out was Teresa’s patience—she took the time to explain how the DSers processing system works, which made everything much clearer for me. The most impressive part was how seamless and stress-free she made the entire process. My problem was resolved in no time, and I truly appreciate the exceptional service! If you ever need support, I highly recommend reaching out to Teresa; she won’t disappoint!

Fast support. I am very satisfied that my problem was solved fastly and actively by Sandy. The app is easy to use but if you have any issue with it, don't hesitate to contact Dser customer desk. They are very helpful.

I contacted Lucy in Dser customer service and she was very helpful and knowledgeable and she could resolved the issue at first contact. very happy with the service.

Fui atenciosamente atendido pela atendente Zoe da plataforma Dsers !! Muito atenciosa e rapida na hora de respoder ! Solicitei todo tipo de ajuda, todo tipo de duvidas e ela com muita Paciencia me ajudou a solucionar meus assuntos !! Obrigado Dsers por contratar e treinar Profissionais !!

Esfania was great, helped me navigate through the store setting. Highly recommend for any future Shopify store admins.

I will recommend Dser to anyone!! their team are very attentive and very fast in getting in touch when you need them. 100% recommended!!

Zico provided exceptional customer service and truly exceeded my expectations in every way. From the very beginning, he demonstrated a remarkable level of patience and professionalism that immediately put me at ease. As someone who is new to the eCommerce industry, I was initially overwhelmed by the situation, but Zico’s clear communication and expert guidance turned what could have been a stressful experience into a seamless and straightforward process. He not only addressed my concerns promptly but also took the time to explain everything thoroughly, ensuring that I understood each step. His dedication to making sure the issue was resolved efficiently was evident in the way he handled my queries with care and attentiveness. It’s rare to encounter such high-quality customer service, and Zico’s commitment to excellence truly stood out. Thanks to his support, what seemed like a complex problem was resolved with ease, leaving me both impressed and grateful. I cannot recommend Zico highly enough for his exceptional service and the professionalism he brings to his work.

I was stuck with an issue for hours. I sent Dsers a mail and got support from Zina. Zina resolved my issue within a minute and I can finally continue with my Shopify. I did not have to wait long for help. Thanks a lot.

Zico was amazing! Quick replies and was very detailed in his explanations. He sent screenshots for EVERYTHING! This was so helpful as i'm a visual learner. I'm just starting to get orders but the set up has been great and certainly better than AUTODS.

Mon problème a été résolu en 5mn alors que j'essayais de le régler pendant 2 jours toute seule. Merci beaucoup Rfimp pour votre aide précieuse!

ottimo servizio di assistenza, veloce chiaro e risolutivo, massima gentilezza e disponibilità, veramente un ottimo lavoro

Had an amazing experience with their support! Walked me through every step to help me complete my first order - absolutely amazing service.

Rfimp was awesome with support! DSers has been essential to my business and I am happy with the service they provide. Highly recommend!

Had an exceptional support from Vivian today, and I’m very pleased by the level of professionalism and willingness to solve all my issues. Bravo and keep it up!