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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

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Mar 20, 2025  on Shopify

My Rep helped me I had been trying to place an order a few days and they took me right to the issue and helped me resolve it.... excellent service!!!

Flowsly

Mar 20, 2025  on Shopify

The support was amazing, problem was solved very quick and I could finish the order in some minutes.

My Store

Mar 20, 2025  on Shopify

I contacted DSers for a question and Rita answered quickly and even sent me screen shots as to where I can find my answer. Thank you!

Lojas Tudão Ofertas

Mar 20, 2025  on Shopify

O Zico, da equipe de suporte do DSers foi muito atencioso, rápido e dinâmico na solução de suporte que eu precisava, enviando print da tela para me orientar de maneira precisa. Parabéns à equipe de suporte da DSers em especial ao Zico.

Ease & Feast

Mar 20, 2025  on Shopify

Wendy was helpful in guiding me through DSers! She answered my questions clearly and made the process easier. Thank you, Wendy !!

Military-Outdoors.com

Mar 20, 2025  on Shopify

I'm relatively new to my dropshipping store and don't have many sales, but products started appearing with a price of $0, which was a big problem for me. Today I decided to seek help from Dsers support and, luckily for me, Zico answered, who quickly solved my problem and offered to help me if the problem recurs. That support means a lot to me. Thank you very much!

Bloopop

Mar 20, 2025  on Shopify

My website finally ran normally. I would like to express my heartfelt thanks to this software and Rfimp, she is really a very serious and responsible staff who helped me solve a very big problem, and she was so patient and responsible throughout the whole process. Thanks to this software and Rfimp.

Birabola Jewelry

Mar 19, 2025  on Shopify

Esta APP nos facilita muchísimo la vida, pero lo mas importante es su atención al cliente, tuvimos un problema para que se aplicaran unos descuentos al hacer el pago y Fiona de atención al vendedor nos atendió rápido y muy bien, nos soluciono el problema rápidamente y nos ahorro mucho dinero en los envíos. Gracias Fiona!!

Parlessa.pl

Mar 19, 2025  on Shopify

Fiona provided good support. She explained everything clearly and helped me step by step. I am satisfied with the service.

CrowsNestStore

Mar 19, 2025  on Shopify

Im very happy and satisfied with the support given by Adele my issue were sorted in less than 5 minutes

echleo.com

Mar 19, 2025  on Shopify

I'm new to this app and Chloe was very fast, helpful and friendly in dealing with my questions. Definitely excellent customer service!

thecommonfind

Mar 19, 2025  on Shopify

Rita was the best support i ever had. I have never felt so comfortable, she helped me overcome complex problems i had on the fullfillment process and made me feel safe and sure during the whole process. People like her should get a raise for sure. Congrats ! Thank you Rita !

justhorsenarounddecor.com

Mar 18, 2025  on Shopify

Leah was a great help to me. I was so frustrated. But she was very pasten with me. I am back in business.

Casa com Criança

Mar 18, 2025  on Shopify

i had a excellent atendiment. My question was about the time of order processing and the anwser coming in many minutes. Really very good! Thanks, Dsers!

GearUP

Mar 18, 2025  on Shopify

Getting to speak to the support team was a hell, who the fck uses messenger, however Wendy helped me solve my issue very well, fast and smooth, thank you!

Designbotz

Mar 18, 2025  on Shopify

They are fantastic. They are agile and do everything to solve problems. Perfect supplier for my recipes and sales partner! Is doing great with Shopify! And the assistance is the absolute best! The one that helped me is Teresa, she is amazing. Helped me to solve my questions, and her reply was so quick! Thank you Teresa!

At Home Salons

Mar 18, 2025  on Shopify

Esfania was very helpful to me trying to work through connecting a products from DSers to my Shopify website. She sent me screenshots on exactly what to do, which was very helpful for me and my situation was resolved. I appreciate the quick responses and all the help that was given! Great service!

Minimart

Mar 18, 2025  on Shopify

Blanca was a really good suport partner, she helped me with the payments of my store, she was so nice

BF TRENDS

Mar 18, 2025  on Shopify

Dear Kimi I don't know how to express how happy I am to hear from you today. You explained my inquiry so eloquently.

US Holy

Mar 18, 2025  on Shopify

I contacted Dsers with a question regarding fulfillment for my store USHoly. Hayley was quick and efficient with answering my question. thank you much.

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