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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,393)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Neon-Labs

Feb 14, 2025  on Shopify

DSers is an absolute game-changer for my business! It integrates perfectly with Shopify and makes order management super easy. I also love how efficient the product importing process is – it saves me so much time. I want to give a special shoutout to Raphael, who has been incredibly helpful with a Chrome extension issue I was facing. His quick and knowledgeable support made all the difference. Thanks to his assistance, everything is running smoothly now. I highly recommend DSers to anyone looking to optimize their dropshipping operations. And a huge thanks to Raphael for his outstanding support!

Sophie Melbourne

Feb 14, 2025  on Shopify

I had an amazing experience with Lena's support! She was incredibly patient, responsive, and went above and beyond to help me resolve my issue. Even when things seemed complicated, she stayed positive and made sure everything was clear. It's rare to find such dedicated and friendly customer service these days. Thank you, Lena, for your outstanding help!

Run Day Ready

Feb 13, 2025  on Shopify

Easy to use app and great support. Blanca was really thorough helping me solve an issue with an order.

Change Cove

Feb 13, 2025  on Shopify

I am a Senior Citizens and I could not make the connection between DSers and AliExpress. I reached out for help and could not do it even after receiving instructions. The person helping me made the connection for me and now I'm off to the races. I will soon be 65 years old and I just could not do it. The person helping me saved me.

Luxifi-Me

Feb 13, 2025  on Shopify

Hi, I'm new to DSers and Zico was absolutely amazing. He took me through everything step by step. Amazing customer service and great help at your finger tips. Thank you Zico, would definitely recommend

homezonecoffee

Feb 13, 2025  on Shopify

Vivian was super helpful and patient with me, talking me through many points until we reached a solution. I was actually surprised by how thorough and attentive the service was. Thanks so much Vivian!

Mylimi namai

Feb 13, 2025  on Shopify

I had this problem with inventory but when I contacted customer support they helped me to solve it. I'm giving 5 stars to the consultant (his name is Vivian). Thank you!!

Galanni

Feb 12, 2025  on Shopify

I had an issue with my account, and the support team helped me perfectly. I especially want to thank Rin, who was very attentive and resolved my situation quickly and efficiently. Excellent service, highly recommended.

Lar Distinto

Feb 12, 2025  on Shopify

SANDY's service helped me a lot, very efficient and professional, I was more impressed with her service than the problem, congratulations to her. service note 1,000,000.00

Fresh Sabai

Feb 12, 2025  on Shopify

Thank you for your help Rin. This friend has been awesome for helping me do buy one get one free bundles for customers.

TwinsBabyRsleeping

Feb 12, 2025  on Shopify

I had an amazing experience with Rin from DSers! Their customer support was exceptional—quick, knowledgeable, and incredibly patient. Rin went above and beyond to help me resolve my issue efficiently, providing clear instructions and ensuring I fully understood the process. Their professionalism and friendly attitude made the entire experience stress-free. I truly appreciate their dedication to excellent customer service. Thank you, Rin! ⭐⭐⭐⭐⭐

Stiktoxic

Feb 12, 2025  on Shopify

Thank you Rita for helping me iron out some kinks. It was very fast and on point. My goal was completed.

Kissing kittens

Feb 12, 2025  on Shopify

I am completely new to this whole process, today Aimee helped me with remapping, and currency issues. She was very helpful and very patient. i will be coming back later to organise some other things on my account and hope to have Aimee help me again.

Zenbaria

Feb 12, 2025  on Shopify

Zico was very helpful in helping me with an order I was having issues with. He helped my resolve my issue and was super nice and efficient.

MaverickBazaar

Feb 12, 2025  on Shopify

I had an amazing experience working with Chloe.From the moment we connected, Chloe went above and beyond to ensure all of my needs were met. Their professionalism, attention to detail, and dedication to providing the best service were truly impressive. Not only were they incredibly knowledgeable, but they also took the time to answer all my questions and made sure I felt supported every step of the way. It’s rare to encounter someone as committed to excellence as Chloe, and I can confidently say they made a lasting impression. Highly recommend!

GoodVibes Heaven

Feb 12, 2025  on Shopify

Excellent tool for anyone. Their Support Team are quick and responsive and was able to resolve and help my issue and inquiry.

DD KARTZ

Feb 12, 2025  on Shopify

i Have contacted the dsers customer team to solve my order payment issue, they are very quick and very reliable service has served to me. i am very satisfied with the customer help team. once again thanks for your help.

CoolDealz

Feb 11, 2025  on Shopify

Gros merci a Vivian réponses rapides et éfficaces franchement bon travail de vos équipes ca dois prendre de la patience et de la courtoisie

Quiet Pepe

Feb 11, 2025  on Shopify

As an e-commerce entrepreneur, I've tried several platforms for managing my dropshipping business, but DSers has truly stood out. This tool has streamlined my entire workflow, making it easier to process orders, find suppliers, and scale my store effortlessly. What I love most about DSers is its user-friendly interface. From importing products to placing bulk orders, everything is intuitive and organized. The integration with Shopify is seamless, making it perfect for my store. The supplier management feature is another highlight. With DSers, I can easily connect with top-rated suppliers, ensuring my customers get high-quality products with fast shipping times. Plus, the ability to automate tasks has saved me countless hours, allowing me to focus more on growing my business rather than getting bogged down by manual processes. Customer support is also fantastic. They’re always ready to help with any issue and are very responsive. The pricing is very reasonable, especially considering the immense value this tool provides. Overall, DSers has been an essential part of my dropshipping success, and I highly recommend it to anyone looking to take their e-commerce business to the next level.

Cozy HD

Feb 11, 2025  on Shopify

Omg I'm so grateful. I'm very new to this and I didn't want to waste their time after 30 min but was told I was fine.Stayed on with me for 2 hours wow. helped me every step of the way. Thank you so much.

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