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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,771)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

ABOSSSTORE

Jan 09, 2025  on Shopify

i contacted dsers to learn how to fulfill the orders. and within a minuted i got reply from FIONA. Fiona is very nice and helpful. she teach me in a everything step by step. really appreciated. thank you Fiona.

Glowbia

Jan 08, 2025  on Shopify

DSers is amazing! Their response time is super fast, and they’re always ready to help. The platform is user-friendly and makes managing products and orders so simple. Highly recommend!

BusyBlast

Jan 08, 2025  on Shopify

I contacted Dsers support for a problem I was having and the support I received from Fiona was exceptional and thorough. I had an issue that needed detailed attention, and she made the process so much easier. Fiona walked me through everything step by step, and we worked together until the issue was fully resolved. She is incredibly helpful and excellent at what she does!

CHERTYS LLC

Jan 08, 2025  on Shopify

Quiero reconocer el servicio excepcional de Fiona en DSers. Su atención fue rápida, profesional y resolvió mis inquietudes de manera eficiente. ¡Un servicio de 5 estrellas! Muchas gracias por tu apoyo.

Designs by LRD

Jan 08, 2025  on Shopify

Selena from the DSers support team was amazing at helping figure out why I was encountering issues with fulfilling an order placed via TikTok. She helped me to understand why my order was not fulfilled and what I needed to do find a new seller, and replace the seller. Keep up the good work!

The Fishing Gear Shop

Jan 08, 2025  on Shopify

I just had an IM with Vivian. I was having issue with processing an order. She quickly and professionaly walked me through the issue. She provide me with excellent customer service. Thank You Very much for you help.

Emilamas Sportshop

Jan 08, 2025  on Shopify

Elora from DSers support team helped me a lot when I needed help logging in and she responded very quickly. Very satisfied and grateful for the service.

Colibri

Jan 07, 2025  on Shopify

I thank the technical support for quickly solving my problem that I could not solve, I can’t say much about the application because it’s only the first day I’ve been using it

My Store

Jan 07, 2025  on Shopify

Amazing customer service! Villanelle was able to answer all my questions with valuable resources and also provided some great tips.

Tights & Toes

Jan 07, 2025  on Shopify

Wendy has been AMAZING and helped me massively with so much patience. Connected to my PC and solved all my problems in no time. Give this man a new Year bonus for sure. Thanks Wendy!

Wag Wize

Jan 07, 2025  on Shopify

I’ve been using Dsers for my daily order fulfillment, and I couldn’t be happier with the service. The platform is incredibly user-friendly, making it easy to manage and fulfill orders with just a few clicks. The automation features save me a lot of time, and the integration with my store is seamless. Tonight, I had the pleasure of receiving assistance from Esfania, and I have to say, she went above and beyond to provide exceptional customer service. She was incredibly responsive, attentive, and helpful in resolving my issue quickly and professionally. It's rare to find such great support, and Esfania really made my experience with Dsers even better. If you're looking for a reliable fulfillment partner that delivers consistent, top-notch service, I highly recommend Dsers. I’m grateful for their excellent customer service and the way they help streamline my business operations. Thank you, Esfania, and the entire Dsers team! Keep up the great work!

Quantara

Jan 07, 2025  on Shopify

Villanelle was helpful, patient and ensured there was clarity in providing support & resolving my challenge, many thanks!

La Caverne De Chababa

Jan 07, 2025  on Shopify

J'ai eu une personne très agréable du nom de Selena qui a répondu très rapidement et efficacement à mes attentes. Elle m'a montré avec des photo écran comment gérer mon problème, m'a accompagné dans le processus jusqu'au bout.

LMS Bargains

Jan 07, 2025  on Shopify

My experience with Zico was very easy, he handled my question within.inutes of my email, also a second email. Highly recommend his service.This was a very nice surprise of customer service. Thank you Zico.

Royal Kiss

Jan 07, 2025  on Shopify

I had the pleasure of working with Aurora, and I couldn't be more impressed. She was incredibly fast, efficient, and very knowledgeable. She helped me out with exactly what I needed, and her professionalism made the whole experience seamless. Highly recommend her for anyone looking for quick and excellent support!

Naga

Jan 07, 2025  on Shopify

Today I have a problem with linking DSers and AliExpress, Raphael is such a good help. Easy to follow and polite.

Kreative Expressions

Jan 06, 2025  on Shopify

This is my first using customer support and I am happy i reached out. Sandy is so pleasant and patient and got me going really really fast. She relived me of the anxiety i had whenever i opened the app.

Sooth and Diffuse

Jan 06, 2025  on Shopify

Raphael was an awsome help. Solved my problem which is not easy as I'm EVERY slow and new to drop shipping. I really appreciate the help.

Alaya

Jan 06, 2025  on Shopify

Thank you very much for the help .. I really appreciate it .. you’re are the best..

KinGuards

Jan 06, 2025  on Shopify

I needed help with my store, and had lovely support from Rfimp in the online chat section. They helped me step by step with fixing all my problems and made sure that I was back up and running in no time at all.

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