Had some trouble setting it up at first. But Celia helped me throught he entire process and got everything to work. She knew the solution to all my problems and gave me some great insight, plus answered all my questions. Thanks for the great support!

I recently had an issue with an order in the DSers system, and I must commend their outstanding customer service. Within less than 10 minutes of reaching out, their team promptly responded and resolved the issue with remarkable efficiency.

Je recommande a 200%, elle était tres patiente et attentive a ma demande. Elle m'a été d'une grande aide!

I had a great experience with DSers support, thanks to their advisor "Rfimp"! They were incredibly helpful and resolved my issue quickly and efficiently.

As a new user of Shopify, with DSers integration - I have many questions! I was able to have all of my questions answered by Rin this evening! Rin was patient in answering the series of questions I had and even welcomed me to re-engage and contact this help chat whenever the need arises again. Rin was very knowledgeable, sharing screen shots and links that I can reference later offline. Thank you, Rin!

"Outstanding Support from Sandy at DSers!" I want to express my deepest gratitude to Sandy from the DSers support team for their incredible assistance. Sandy went above and beyond to help me navigate and organize everything on DSers, Shopify, and AliExpress. Their expertise and patience made the entire process seamless, even when things seemed complicated. From setting up integrations between Shopify and DSers to ensuring my orders flowed smoothly through AliExpress, Sandy was there every step of the way. Thanks to their guidance, I feel much more confident using the platform, and my business operations have significantly improved. I highly recommend DSers, and a big part of that is because of Sandy's exceptional support!

foi ótimo o atendimento do suporte da DSers, estou muito satisfeito em ter resolvido meus problemas e tirando minhas dúvidas de uma forma bem satisfatoria, super recomendo a DSers com o seu atendimento.

Elora was amazing to work with!! Answered all of my questions thoroughly with pictures included for ease of understanding!

10/10 service, their live chat was a life saver i was stuck for a long time and Lena one of their customer service reps assisted me with my issue and was resolved in no time. Very professional and helpful thank you for your time.

i was having issue with stock, so got in touch on messenger, celia was amazing and so helpful, sorted my issue very quickly, thank you

I have 2 shopify accounts. One active and one deactive. Unfortunately the deactivated one was linked to my Dsers account and as a result I wasn’t able to view orders from my active store. Rita understood the problem and quickly guided me in how to fix the issue. It was rectified in less than 5 minutes. With not being that tech savvy, Rita certainly eased my concerns and frustrations. Excellent customer service on her end and has helped make this a great start to the day.

Toller Service und schnelle Hilfe Mein Problem wurde schnell und professionell gelöst. Der Service war freundlich, kompetent und die Lösung wurde verständlich erklärt. Ich bin sehr zufrieden und kann es nur weiterempfehlen!

Vivian was my helper today! that was good to meet her, she was nice helper! I couldn't have done what I needed to do without her! she is Best Customer Service!❤️ and i recommend this app for All drop-shipping its good, they have live chat customer service i'm really like it thank you "Vivian.

Vivian was the most helpful and patient person EVER. She helped me to solve my problem and explained EVERYTHING to me. I legit asked about 80 questions! And never felt rushed, or like she was annoyed with me. I am really grateful. This was a GREAT experience and I will definitely feel confident in using the chat thanks to this in the future! Vivian deserves a raise for how knowledgeable she is and her incredible customer service skills. Thanks again Vivian! Really appreciated it.

Outstanding experience! Wait time was less than 30 seconds. Assisted by Chloe, who resolved my issue in record time—just under 3 minutes. It’s almost unheard of to receive such swift and efficient customer support. This has been my consistent experience every time. Truly exceptional service!

i recommend dsers for sure, i have a problem and the support was rapid to resolve thanks Chrissy i appreciated

LANA, The amazing customer service I received from Lana! She was incredibly friendly, professional. Lana resolved my issue quickly and efficiently, made the whole experience so much better. It’s clear that she is passionate about helping customers, and I’m so grateful for her assistance. Thank you, Lana, for providing outstanding service!

Thanks to Chloe who has been very responsive and helpful!! She helped me and showed me exactly what to do.

Agradeço muito ao atendimento que recebi do atendente Hayley, sanou todas minhas duvidas, e impressionante a paciencia em resolver minha situação...sou grato...obrigado Hayley..

I have just started the business and ran into a few challenges. I was really positively surprised. First of all, I got help from Customer Service very quickly. Second, I felt important as a customer, and third, Krystal's incredibly good customer service and expertise just saved my day! 5/5