Hello everyone, This was the first time I contacted dsers support and I was very skeptical about whether I would get an answer. This skepticism was unfounded, because I received a response from Kimi very quickly and was absolutely delighted. He helped me a lot and the error was then fixed. Simply a great service and very nice contact with Kimi. Keep it up!!!

Live chat via dsers is really great. Elora helped me very quickly. I felt very comfortable with her. Thank you.

Rin was very helpful and might have even saved us some money if we use the app he suggested. next we are going to try it out.

Incredible support from Sherry. I was truly lost on how to proceed and was facing many problems. Sherry helped me figure everything out and solve all my issues. He responded quickly, was concise, and provided easy and practical instructions on how to address the challenges I was facing. I truly appreciate it. Thanks, Sherry!

I had problems figuring out how to change suppliers in DSres. The Chat help got on the right track with a video showing me step by step how to achieve that. Thanks for your great support!

I am completely satisfied with the service and handling of DSers. I encountered an error for the first time and reached out for support. The lovely Chloe helped me quickly and courteously. A huge thank you to Chloe! I can recommend DSers 100%!

je rencontrais des problème mes le service après vente a su m aider a la perfection je recommande cette application

Krystal was very knowledgeable and helpful in regards to my billing inquiries and store questions. I also appreciate the fast service. Thanks for being awesome!

Fast and efficient client support via messenger in my case, with all the required informtions and screenshots, telling me the diffrent options to solve my problem ^^

Support is fast and helpful. But prices are exactly same than Aliexpres public prices, there is no discount for dropshipping model business.

I just received excellent support. I needed to resolve a shipped issue and the instuction I received via messenger was clear and quick. THANK YOU!

bom dia equipe Dser tive um ótimo atendimento pelo facebook o qual resolveu todas as minhas duvidas e resolvendo meu atendimento junto ao comprador

I asked for help from support and was assisted by Gloria, she managed to resolve my doubts and I was very satisfied with the help, she was very efficient and helpful, thank you Gloria

⭐️⭐️⭐️⭐️⭐️ The DSers support team provides outstanding service! They respond quickly, are extremely professional, and always do their best to resolve issues. I highly recommend their platform and support!

Chrissy, then Zoe, Zico and Stella helped me solve my problem always staying nice and efficients. The answers are quick and productive. Thank you very much to make it easier when the situation is so annoying

Outstanding Support for Adding a Second Shopify Store I recently reached out to DSers customer service for assistance in adding a second Shopify store to my account, and I must say, the experience was nothing short of excellent. From start to finish Zina the cusotmer service rep. went above and beyond to ensure everything was set up seamlessly. Zina was not only knowledgeable but also incredibly patient, walking me through every step of the process. They provided clear instructions, answered all my questions promptly, and even suggested optimizations that I hadn’t considered before. What stood out the most was their genuine willingness to help; they didn’t just solve my issue but took the time to make sure I understood how everything worked moving forward. Her proactive approach saved me so much time and eliminated any frustration I might have had. Thanks to their exceptional service, I was able to get my second store up and running quickly, ready to scale my business further. If you’re considering using DSers or need help with any aspect of your account, their customer service team is truly top-notch. They not only deliver solutions but also ensure a smooth and stress-free experience. Highly recommend! ⭐⭐⭐⭐⭐

Avoid DSers and their suppliers on Tmall at all costs! Mislabeled products, zero accountability, and endless excuses. I had to pay out of pocket to fix their mistakes while my orders remain on hold. They don’t care about their customers—don’t let them ruin your business too!

Live chat via dsers is really great. Vivian helped me very quickly. I felt very comfortable with her. Thank you Vivian.

Chrissy from DSers provided exceptional customer service! She was patient, knowledgeable, and incredibly responsive. Chrissy went above and beyond to address all my concerns and ensured I had a smooth experience. Her professionalism and friendly demeanor made a significant difference. Highly recommend reaching out to Chrissy for any assistance—she’s fantastic!

I had an issue fulfilling my orders so I had a chat with Chrissy and she was very helpful! She figured out the problem straight away and advised me on how to solve it. I am very satisfied with the service.