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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,133)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Kero - George

Nov 22, 2024  on Shopify

the customer service was very helpful and they took all the processes to fix my problems in the same chat and they made everything easy for me . thanks for your service

My Store

Nov 22, 2024  on Shopify

Exceptional customer service with assistance with setting up my store. The response was immediately. Thanks again

Autumn

Nov 22, 2024  on Shopify

23, 2024 I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily learn like me started from scratch and customer support.thank you Teresa for your support

Hynex france

Nov 22, 2024  on Shopify

Zoe was amazing at explaining things, I am a beginner and she explained everything in detail and she took her time. Thanks for everything !

Luxurymania

Nov 22, 2024  on Shopify

Sometimes you need to lower your guard to see you can save you. I am giving an Acolades of 3 hearty cheers to Blanca for putting me through the process. I will recommend any newbies like me to go through her. Kudos to the team

Drunk On Vodka

Nov 22, 2024  on Shopify

Review by Maria Ioannidh, Owner of Drunk On Vodka I had an outstanding experience with this AliExpress drop shipping assistant named Lucy. The service was not only prompt and efficient but also incredibly friendly and welcoming. She handled all my inquiries with professionalism and went above and beyond to ensure my needs were met. Every question I had was answered quickly and with clear explanations, which made the entire process seamless. Her kindness and genuine willingness to help really stood out, making me feel valued as a customer. I would highly recommend her services to anyone looking for reliable and supportive assistance in their drop shipping operations. Thank you for making this experience such a positive one!

Store Cabin

Nov 22, 2024  on Shopify

Excellent Customer Service. Especially when dealing with "Blanca". She Solved My Problem within No time. I'm Very Satisfied. Thank You Blanca.

Revel Smart

Nov 22, 2024  on Shopify

I faced several problems and difficulties at the beginning I contacted customer service The employee Lucy provided me with all the solutions and implemented the solutions herself as well She was in constant contact until all the problems were resolved and all the inquiries I submitted were clarified Very happy with customer service of this quality and speed of implementation and response

Retroverse Arcade Games

Nov 22, 2024  on Shopify

The customer support Holly is fast to respond and very helpful in clearing the issue for me to start using. Excellent!

ToastyBody

Nov 22, 2024  on Shopify

I have been using DSers on all of my stores for the last 2 years and the service is great, I am very happy with it, whenever I need help I can speak to someone very quickly. I have just spoken with Zoe who was very kind and helpful and has fixed my problem very quickly.

Novel Niche Finds

Nov 22, 2024  on Shopify

Luna was exceptional, patient, kind, focused and understanding to my needs of the platform and helped me correct MY MISTAKE(s) and made it so SIMPLE for me without having a do over! Thankyou Luna! -Novel Niche Finds

Konfor Köşesi

Nov 22, 2024  on Shopify

Adele çok ilgili ve her sorunu çözemde bana çok yardıkcı oldu. Kendisine çok teşekkür ederim.

starglow

Nov 22, 2024  on Shopify

I just got some help from Gloria, she was really helpful and worked out with me to resolve my issues very patiently, very good service from Gloria!

L'Art des vins

Nov 22, 2024  on Shopify

Maria a été irréprochable. Elle a été d'une grande aide surtout pour un débutant comme moi. je la recommande absolument pour son excellent travail et sa rapidité d'exécution. Bonne continuation !

Pantera Stores

Nov 21, 2024  on Shopify

Gostei muito do atendimento da dsers. Consegui resolver meu problema.... com o cliente que tinha feito um pedido no meu site. Muito Obrigado Gratidão a equipe e atendente da Dsers.

My Web Advisor

Nov 21, 2024  on Shopify

Le temps de réponse a été très rapide. J'ai eu besoin d'aide pour la tarification et Chloe m'a expliqué en quelques seconde ce que je cherchais depuis une heure. Merci beaucoup Chloé.

PetHome

Nov 21, 2024  on Shopify

I had an excellent experience with the DSers support team! They were very professional and responsive, walking me through the process step by step. They helped me sync my order status and provided clear instructions. I really appreciate their patience and quick responses. Overall, a smooth and positive experience! Highly recommend their service.

Mimi et Cami

Nov 21, 2024  on Shopify

Très bon service, réponse rapide, des fois c'est compliqué de trouver des reponses soit même, mais en demandant de l'aide, je ne suis pas déçu. Merci+++

Family Threads

Nov 21, 2024  on Shopify

Elora was very helpful, very quick response as soon i started the chat she was there, answered me quickly and resolved my issue

Papelaria do Vale - Online

Nov 21, 2024  on Shopify

Fui Atendido por Elora que me ajudou a resolver o meu problema. Elora Foi muito atenciosa e simpática Obrigado

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