Checking with DSERS live help is really helping I talk to Chloe and she was a great help and got me information that I needed. thank you Chloe

I was lost trying to fulfil an order. Chrissy was on top of it for me. She got me pointed in the right direction and I completed the fulfilment. Great job. Excellent help.

Vivian provided stellar customer service. This was my first encounter as a newbie in the ecommerce business and DSers should be absolutely delighted with her performance. Tech support is a challenging job and Vivian is an exemplary asset of the DSers family - I hope I have the opportunity to have her assist me if I ever need support in the future!

Elora was the best assistant that i could have asked for. She had an answer for every request, stayed patient with me and solved my issues within minutes. Thank you very much!

I had a great experience with DSers support, and I want to give a special mention to Raphael who helped me solve an issue I was facing. He was incredibly quick, efficient, and very clear in his communication. Thanks to his assistance, I was able to understand the correct process and resolve my issue in no time. Honestly, it’s rare to find such prompt and helpful customer support! I highly recommend DSers to anyone looking for reliable order fulfillment. Thanks again Raphael !

Easy app to use and connect however; Check on dsers after your 14 day free trial, they automatically charge you for the pro subscription $50 a month after the 14 days without asking or letting you know, instead of going to the basic $0 plan.

Esfania is an incredible assistant who’s always reliable and easy to work with. She’s organized, hardworking, and really knows how to get things done. I couldn’t ask for better support!

I love the simplicity of the explanation that Zina gave me. My experience was easy and effortless, that's a big deal to me. Zina made it easy for me to navigate through the issue I was having and solve the problem. Thank you . I feel secure and at ease using DSer. I am new to this and still figuring my way around. I'm happy with the customer service provided

Vivian helped me import all my products quickly and efficiently. The process was smooth, and communication was excellent. I'm very satisfied with the support I received!

Le service client est réactif et nous aide à résoudre nos problèmes. Merci à Rin pour son efficacité.

Sandy, did a great job explaining the details on how to fix my shipping issues. very / professional / patient

Sandy provided valuable support in setting up pricing rules for my store, allowing me to efficiently adjust to changes in costs to improve our profitability.

I want to take a moment to express my sincere gratitude for the outstanding support provided by Rita. I was facing a frustrating issue where the payment window in Dsers wasn’t loading fully, which prevented me from processing my order on AliExpress. After trying multiple troubleshooting steps on my own, I reached out to your support team. Rita’s response was quick, professional, and incredibly efficient. She resolved my issue in just a few minutes, guiding me through the solution with clarity and patience. Her knowledge, dedication, and friendly attitude turned what was a stressful situation into a seamless experience. Thanks to her, I was able to complete my order successfully and keep my business running smoothly. I truly appreciate her exceptional service and wanted to share my positive experience with your team. Rita is a fantastic asset to your support team, and I hope she receives the recognition she deserves for her excellent work. Thank you again, and keep up the great work!

DSers has been an incredible tool for managing my dropshipping business. What truly stands out is their outstanding customer support. Every time I’ve had a question or faced an issue, the support team has been extremely responsive and helpful. Their team is not only quick to reply but also provides clear and effective solutions. Whether it’s a technical issue or just guidance on how to use certain features, they handle everything with professionalism and care. It’s rare to find such a reliable support system in the dropshipping industry, and DSers has exceeded my expectations. If you’re looking for a tool with excellent features and a support team that’s always ready to help, DSers is definitely worth trying!

I had an issue with an order fulfillment through DSers, and the customer assistant Aurora whom I spoke was absolutely fantastic! They were patient, knowledgeable, and guided me step-by-step to resolve the problem. Their quick response and clear communication gave me confidence in the process, and the issue was resolved faster than I expected. This level of support is rare and highly appreciated. Thank you for making the experience seamless and stress-free!”

Chloe, Chloe, Chloe!!!! I was having the most horrible time getting my order completed. Chloe was very helpful and patient with me. I am so grateful for the assistance and time spent with me. I am very new to this business and still learning! You are very lucky to have her on your team! Thank you, Chloe!

Both the support girls were amazingly supportive and solved my problems and answered to all my questions and given me solutions as well. Best customer service ever… I really appreciate you guys

A Maria foi muito prestativa e paciente. Solucionou todas as minhas demandas de forma rápida e objetiva. Atendimento exemplar!

Maria was very friendly, fast and efficient with her service and gave me all the relevant information I need. Thank you Maria, keep up the good work.

Maria has been absolutely amazing! She helped me with everything I needed and provided top-notch support. She's truly a lifesaver, and I would say she's #1 in customer service. Highly recommend her for anyone looking for excellent assistance