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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Novo Mundo Ofertas

Mar 24, 2025  on Shopify

Excelente a assessoria da Luna na Dsers. Consegui salvar um pedido de compra que já estava considerando perdida. Com muita paciência, conseguiu me orientar passo a passo para resolver o problema.

Calma Mia

Mar 24, 2025  on Shopify

the help that i get from the service is pure gold i really like the way they can solve you any problem! well done

Vick360

Mar 24, 2025  on Shopify

It is my first time dealing with Dser. Their customer service is top notch, Live help is available 24 hours. Fiona was very helpful, patient, knowledgeable, and was able to resolve my questions very quickly.

Coco Island Ltd

Mar 23, 2025  on Shopify

Always PRIMO Customer Service - DSers are awesome (Today its Celia - MANY thanks!) Ruth, Managing Director, Coco Island Ltd

For Smokers Only

Mar 23, 2025  on Shopify

Dsers Have provided support real time. They will attend and find the quick and best solutions. I thank Maria for the great turn around time!

Exodus Beauty

Mar 23, 2025  on Shopify

I just got off working with Zoey, she was very helpful in fixing my problem and it did not long. I am very happy with the service.

Basketol

Mar 23, 2025  on Shopify

Very Professional and fast service provided but the Dsers Team. My problem solved with in 10 minutes. 5 Star.

Queenify

Mar 23, 2025  on Shopify

⭐⭐⭐⭐⭐ Best Dropshipping App – Highly Recommended! DSers is hands down the best app for dropshipping! It’s user-friendly, efficient, and makes order management a breeze. The automation features save so much time, and the seamless integration with AliExpress is a game-changer. A huge shoutout to Amelia from customer service—she was an absolute angel! She responded promptly and helped me resolve my issue swiftly and professionally. It’s rare to find such top-notch customer support these days, and Amelia truly went above and beyond. If you're serious about dropshipping, DSers is the way to go!

Cheeky Fantail Finds

Mar 23, 2025  on Shopify

I enjoy using Dser's, and the support is fantastic. Krystal was my latest support person, and they helped me to get what I needed doing quickly and precisely. Very helpful.

EVERLYCRAFTED

Mar 22, 2025  on Shopify

I’ve been using the DSers app for my dropshipping business, and I couldn’t be happier! Not only is the app intuitive and packed with great features, but the customer service is absolutely incredible. I had a few questions about using the app, and Fiona from the support team was amazing. She responded quickly, was super knowledgeable, and patiently walked me through everything I needed to know. It’s clear she genuinely cares about helping users. Her professionalism and friendly approach made a huge difference for me. DSers is an excellent choice for dropshipping, and having such outstanding support, especially from Fiona, makes it even better. Highly recommended!

Destination Coffee Roasters

Mar 22, 2025  on Shopify

Vivian from Dsers was a helpful support! She was incredibly knowledgeable with timely service! I am grateful for people to be in my corner as we build our business!

24hours

Mar 22, 2025  on Shopify

I have been speaking to Vivian about an issue, she sorted it out extremely quickly and even helped with some other questions I had. 10/10 service!

Joyous Finds

Mar 22, 2025  on Shopify

Today, I was having issues and reached out to customer service. I enjoyed working with Vivian, who was very patient and helpful—it saved my day! Thank you!!

Beautikcare

Mar 22, 2025  on Shopify

– Game-Changer for My Dropshipping Business! "Dser has made my dropshipping business so much easier! The app syncs seamlessly with my Shopify store, automating order fulfillment and product sourcing efficiently. It saves me so much time by quickly finding reliable suppliers and streamlining inventory management. Plus, the interface is user-friendly, making it perfect for beginners and experienced sellers alike. Highly recommend it for anyone looking to scale their e-commerce business!"

Evoluchild

Mar 22, 2025  on Shopify

Elora m'a accompagné sur un probleme de variantes que j'avais et a été tres compréhensive. Elle m'a permis d'étoffer mon offre ! Super !

Willow Wishes

Mar 21, 2025  on Shopify

Easy to use and the support is top notch. They were able to help me import over 30 items at once. Thank you so much Rfimp for your help!

mesbebefleur

Mar 21, 2025  on Shopify

La meilleure application fidèle au rendez-vous et le service client est top, ils répondent tout le temps et après des imprimés écran (Screen Shot) bien détaillés. Je recommande cette application aux débutants avec le forfait gratuit et aux experts aussi.

Paws of Love

Mar 21, 2025  on Shopify

Needed quick help about suppliers changing SKU's and how to update my store. They helped with 3 easy screenshots to follow.

Mayas Veil

Mar 21, 2025  on Shopify

⭐ 5 Stars ⭐ "I had an amazing experience with Frankie! They were incredibly knowledgeable and patient, answering all my questions about my Shopify stores. Frankie guided me through the best way to manage and combine my stores, making everything so much clearer and easier to handle. Their expertise and friendly approach made the whole process stress-free. I truly appreciate their help and would highly recommend their support to anyone needing Shopify assistance!"

Tropic Soul

Mar 21, 2025  on Shopify

Elora helped me to fulfill all my orders! Fast and perfect! Thank you so much All the best for you

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