Catalina was so incredibly patient, knowledgeable and helpful in resolving my issue. She walked me through every detail with screenshots.

Lucy from DSers support team was FANTASTIC today!!! Was able to address all my questions, explained everything and showed me screen shots on what to do. Remapping became so much easier with Lucy's help!! Thank you DS for Lucy!!!

I compared this platform to my previous one, and the amount of products that you can upload and manage for the monthly price is absolutely outmatched by DSers. Also worth to mention about their fantastic live-chat customer service that provides all details on how to get started and work through the questions that you have. Elora was super sweet and ready to help, definitely top-notch customer service!

Je remercie très sincèrement Blanca de m'avoir aidée et accompagnée. Elle a résolu mon soucis très rapidement et adorablement. Bravo!!!

I had the pleasure of working with Lena from DSers support, and I’m truly impressed! She was professional, attentive, and empathetic from the start. Lena quickly understood my issue and went above and beyond to resolve it. Her clear and prompt communication made the entire process seamless. Thank you, Lena, for your excellent support – you’re a true asset to the team!

I was delighted with the service of this online service! Everything was done quickly, efficiently and with maximum attention to detail. Customer support works at the highest level: they respond promptly, politely and very professionally. the process of using the service was as simple and clear as possible. It is very pleasant to work with a company that values ​​its client. I recommend it to everyone who is looking for quality service and responsibility!

La communication n'est pas facile malheureusement. La personne n'a pas compris ce que je demandais et c'est finalement moi qui ai trouvé la finalité du problème.. Je remercie quand même cette personne de m'avoir consacrée du temps.

DSers is amazing and I must say that Fiona who just helped me remap a product so that I can place an order is just is fantastic. She was very patient and knows what she is doing and she does it well. Thank you! Thank you! Fiona! Give this lady a raise!

J'ai récemment eu affaire à un agent sur le chat de Dsers et je tiens à souligner son professionnalisme, sa courtoisie et son efficacité. Le service rendu a été impeccable et rapide, ce qui a rendu mon expérience d'achat très agréable. Merci pour cet excellent support client !

Myra was very helpful and good at explaining the steps to follow in order to fix my problem. i wish there were more Myras in every support team !

DSers is a great app for sellers that would like a quick, easy way to fulfill orders on Ali Express. And they have great customer service. I needed help figuring out how to do something, and Blanca from customer support showed me in just a few minutes how to do it. Blanca was kind, knowledgeable, and efficient. A very good customer service experience.

I received great customer service when I experienced an issue with the DSERS app. I notified support right away and they were very responsive to my inquiry. My response was resolved right away. I appreciate the fast turnaround time. Thank you!

I have received valuable and very professional help from Raphael who helped me complete several orders that were on hold, he resolved the problem quickly with kind and respectful treatment. Thank you for your help.

Great customer service. Had a very helpful live chat agent by name of Rin. Helped me solve my issue in a matter of no time at all! Great!

Maria provide excellent service helping me to access my account on DSers-Aliexpress. I recommend her assistance highly. Thank you. Alicia M

I am incredibly impressed with Lydia’s support in helping me fulfill my order through DSers. Her guidance was clear and timely, and she went above and beyond to ensure the entire process was smooth. Thank you, Lydia, for your exceptional assistance!”

Very good service. Rita was very prompt, polite and helpful when I needed assistance. Great job Thanks Rita

TIFFANY was fast , amazing and SPOT ON ! Knew my problem instantly and solved the problem quickly and easily . HITTING THE NAIL ON THE HEAD. A great Ambassador for Dsers.

Sinceramente hoje foi a primeira vez que precisei consultar o Help Center do DSers. Tive uma apontamento de um dos pedidos da loja COM FALHA. Consultei o time do Help Center e com muita agilidade, assertividade e muito conhecimento da ferramenta, em curto tempo me ajudaram na solução. Me supreendi com a agilidade do time. Fiquei extremamente satisfeito e me encorajo a escalonar minhas atividades na loja com mais segurança com esta parceria do DSers.

I had a problem but the operator "Chloe" responded very quickly and helped me solve my problem. I think I will be able to use this application in the future