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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,397)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

StylishTrendz

Jun 30, 2025  on Shopify

Really good customer support from Gloria, answered all my questions promptly, simply and efficiently. Would highly recommend.

Vitrine Online

Jun 30, 2025  on Shopify

Fui muito bem atendida por um membro da equipe do DSers — super educado(a), prestativo(a) e atencioso(a) em todo momento. Tirou minhas dúvidas com paciência e me orientou com clareza. Dá pra ver que se importam de verdade com o cliente.

Fateessence

Jun 30, 2025  on Shopify

Great dropshipping service. Rita was great! I was very well assisted in the chat and found the problem. Thank you very much!

DealerMaster

Jun 30, 2025  on Shopify

Big thanks to Sandy for the amazing support! Your quick response and clear guidance helped me solve the issue right away. Really appreciate the excellent service – keep up the great work!

ImoleCreations

Jun 30, 2025  on Shopify

Wendy was so patient dealing with a non-technical person like myself and worked through getting my issue resolved!

ZANZOON STORE

Jun 29, 2025  on Shopify

أجابت ريتا بسرعة على جميع أسئلتي. كانت دقيقة للغاية، وقدمت شرحًا واضحًا وسهل الفهم. قدّمت لي دعمًا حقيقيًا عندما واجهت مشكلة. شكرًا لك!

Zylozyne

Jun 29, 2025  on Shopify

Fiona was incredibly helpful in guiding me through adding USA Market to my Shopify store. She was patient, clear, and knowledgeable, making the whole process easy and stress-free. I truly appreciate her support and highly recommend her to anyone needing assistance. Thank you so much, Fiona!

ORLA JEWELRY STORE

Jun 29, 2025  on Shopify

I was connected with Luna and she has been a great help, she was patient and answered all my concerns and shared easy and valuable way arounds that really helped me alot..They really saved my day, much appreciated!

Mi tienda

Jun 29, 2025  on Shopify

Thank you so much for your wonderful support today. You were so kind, patient, and understanding, and it truly made my day easier. I really appreciate the way you theated me with such care and respect. Please keep shining your kindness everywhere you go. Thank you so much

TreasureChase

Jun 29, 2025  on Shopify

Review for Maria Maria was incredibly kind and helpful. She went above and beyond to make sure I had everything I needed. Her support made a big difference—thank you, Maria!

shopmusthavegoods

Jun 29, 2025  on Shopify

Celia was phenomenal, great and quick responses and explained the process with screenshots. Her customer service is 10/10, thank you so much Celia for your amazing service, quick response and patience. Much appreciated! :-)

Utopia Corner

Jun 28, 2025  on Shopify

I had a great experience with DSers support. Kimi was very helpful and responded quickly to my inquiries. Thanks to Kimi’s fast and efficient assistance, my issue was resolved smoothly. Highly recommend their support team!

G&A Luxurys

Jun 27, 2025  on Shopify

Dear DSers Team, I just wanted to take a moment to thank you for your amazing support and assistance. Your team has been incredibly helpful, and I truly appreciate the fast, friendly, and professional way you handled my request. It’s always a pleasure working with a platform that truly values its users. Keep up the great work – you're doing an excellent job! Looking forward to continuing our collaboration. Warm regards.

Glamour

Jun 27, 2025  on Shopify

O MOÇO Q ME ATENDEU ESTA DE PARABENS, RESOVEU TUDOO FOI MUITO PACIENTE E EDUCADO. MUITO OBRIGADA DE CORAÇÃO

AZBUY.STORE

Jun 27, 2025  on Shopify

I loved Dsers Customer Service as much as I love Shopify's. Janet helped me setting up my account professionally.

My Store

Jun 27, 2025  on Shopify

One word AMAZING. Very Helpful. They have made so easy for the customers and employees to work easily hand in hand very quick

Palm and Thread

Jun 27, 2025  on Shopify

Exceptional Support from Zoey! I had a fantastic experience with Zoey from the DSers support team. She was incredibly responsive, knowledgeable, and patient. She guided me step by step and made the whole process smooth and stress-free. Her professionalism and kindness truly made a difference. Thank you, Zoey, for your outstanding support!

Vendora DropStore

Jun 26, 2025  on Shopify

Hello. Sandra helped me a lot today. I learn everytime something new. Thank you very much. Have a nice day.

INFITLIFE

Jun 26, 2025  on Shopify

Super easy and fast. Syncing is smooth, orders are processed quickly, and it saves me a lot of time. Highly recommend it for anyone doing dropshipping!"

Droppoli

Jun 26, 2025  on Shopify

as soon as i ran into an issue as i was trying to fulfill my very first order, Fiona (a customer support rep) guided my through everything step by step.

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