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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

Reviews (32,009)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Galanni

Feb 12, 2025  on Shopify

I had an issue with my account, and the support team helped me perfectly. I especially want to thank Rin, who was very attentive and resolved my situation quickly and efficiently. Excellent service, highly recommended.

Lar Distinto

Feb 12, 2025  on Shopify

SANDY's service helped me a lot, very efficient and professional, I was more impressed with her service than the problem, congratulations to her. service note 1,000,000.00

Fresh Sabai

Feb 12, 2025  on Shopify

Thank you for your help Rin. This friend has been awesome for helping me do buy one get one free bundles for customers.

TwinsBabyRsleeping

Feb 12, 2025  on Shopify

I had an amazing experience with Rin from DSers! Their customer support was exceptional—quick, knowledgeable, and incredibly patient. Rin went above and beyond to help me resolve my issue efficiently, providing clear instructions and ensuring I fully understood the process. Their professionalism and friendly attitude made the entire experience stress-free. I truly appreciate their dedication to excellent customer service. Thank you, Rin! ⭐⭐⭐⭐⭐

Stiktoxic

Feb 12, 2025  on Shopify

Thank you Rita for helping me iron out some kinks. It was very fast and on point. My goal was completed.

Kissing kittens

Feb 12, 2025  on Shopify

I am completely new to this whole process, today Aimee helped me with remapping, and currency issues. She was very helpful and very patient. i will be coming back later to organise some other things on my account and hope to have Aimee help me again.

Zenbaria

Feb 12, 2025  on Shopify

Zico was very helpful in helping me with an order I was having issues with. He helped my resolve my issue and was super nice and efficient.

MaverickBazaar

Feb 12, 2025  on Shopify

I had an amazing experience working with Chloe.From the moment we connected, Chloe went above and beyond to ensure all of my needs were met. Their professionalism, attention to detail, and dedication to providing the best service were truly impressive. Not only were they incredibly knowledgeable, but they also took the time to answer all my questions and made sure I felt supported every step of the way. It’s rare to encounter someone as committed to excellence as Chloe, and I can confidently say they made a lasting impression. Highly recommend!

GoodVibes Heaven

Feb 12, 2025  on Shopify

Excellent tool for anyone. Their Support Team are quick and responsive and was able to resolve and help my issue and inquiry.

DD KARTZ

Feb 12, 2025  on Shopify

i Have contacted the dsers customer team to solve my order payment issue, they are very quick and very reliable service has served to me. i am very satisfied with the customer help team. once again thanks for your help.

CoolDealz

Feb 11, 2025  on Shopify

Gros merci a Vivian réponses rapides et éfficaces franchement bon travail de vos équipes ca dois prendre de la patience et de la courtoisie

Quiet Pepe

Feb 11, 2025  on Shopify

As an e-commerce entrepreneur, I've tried several platforms for managing my dropshipping business, but DSers has truly stood out. This tool has streamlined my entire workflow, making it easier to process orders, find suppliers, and scale my store effortlessly. What I love most about DSers is its user-friendly interface. From importing products to placing bulk orders, everything is intuitive and organized. The integration with Shopify is seamless, making it perfect for my store. The supplier management feature is another highlight. With DSers, I can easily connect with top-rated suppliers, ensuring my customers get high-quality products with fast shipping times. Plus, the ability to automate tasks has saved me countless hours, allowing me to focus more on growing my business rather than getting bogged down by manual processes. Customer support is also fantastic. They’re always ready to help with any issue and are very responsive. The pricing is very reasonable, especially considering the immense value this tool provides. Overall, DSers has been an essential part of my dropshipping success, and I highly recommend it to anyone looking to take their e-commerce business to the next level.

Cozy HD

Feb 11, 2025  on Shopify

Omg I'm so grateful. I'm very new to this and I didn't want to waste their time after 30 min but was told I was fine.Stayed on with me for 2 hours wow. helped me every step of the way. Thank you so much.

Super Slushie

Feb 11, 2025  on Shopify

I had an issue that left me feeling quite confused, but thanks to Chloe from the DSers support team, everything was resolved smoothly! She responded quickly and provided clear, step-by-step guidance, making the entire process much easier. Her professionalism and efficiency truly made a difference. I really appreciate her patience and support! Thank you, Chloe!

Aqua Fusion

Feb 11, 2025  on Shopify

Luna from DSers was very helpful in solving the problem, I deeply recommend this app for any shopify users to have seamless automation

cosmo elix

Feb 11, 2025  on Shopify

Lydia is the best support person i have ever talked to , she is brilliant and very kind , i recommend auto ds to give her promotion as she is definetely the right person

Envycenter.ch

Feb 11, 2025  on Shopify

Merci pour votre accompagnement et votre aide. Vous avez été disponible et patiente. Merci pour votre aide à résoudre de manière compréhensible le problèmes

Gonsac

Feb 11, 2025  on Shopify

Gloria was a great help to me following the latest DSers update. She was able to quickly provide me with the solution that solved the problem I was having. Keep her!!!

Flare Finds

Feb 10, 2025  on Shopify

I had an amazing experience with the customer support team! From the moment I reached out, they were incredibly responsive and helpful. They took the time to understand my issue thoroughly and guided me through the solution step by step. Not only did they resolve my problem quickly, but they also made sure I felt confident moving forward with the information provided. Their professionalism and friendly attitude made the entire process stress-free. I highly recommend their support service to anyone looking for reliable assistance!

Boutique Bien-être

Feb 10, 2025  on Shopify

Je tiens à remercier "Madame Villanelle" pour son aide précieuse sur Dsers - AliExpress Dropshipping Partner via la plateforme Messenger. J’avais une problématique de connexion qui durait depuis plusieurs jours, et grâce à son expertise et sa patience, j’ai enfin pu la résoudre. Elle a pris le temps de vérifier chaque détail et de me guider étape par étape dans les démarches à suivre. Son professionnalisme et sa réactivité m’ont été d’une grande aide. Un grand merci pour son accompagnement efficace !

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