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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,875)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

the-dapper-celte.com

May 22, 2025  on Shopify

j'ai poser mes question et j'ai reçu une reponse rapide et trés utile pour mon problème merci beaucoup

Unlimitedzaks.store

May 22, 2025  on Shopify

Thank You for Your Prompt and Accurate I just wanted to take a moment to sincerely thank you for your prompt and accurate assistance today. Your support was not only fast but also incredibly clear and helpful, which made a big difference in resolving my issue efficiently.

Lavanda Lilac

May 22, 2025  on Shopify

Sandy was really helpful with the error I was having to process an order! Quickly found the error and I was able to successfully process it!

Clicksy

May 21, 2025  on Shopify

I'm extremely satisfied with the virtual support provided by DSers. Every time I needed assistance, I was helped quickly, clearly, and professionally. The support agents are knowledgeable about the platform and always willing to solve any issue, even the more specific ones. The support system is very well organized and efficient — the live chat works perfectly, and responses are clear and practical, with effective solutions. It’s clear that the team genuinely cares about the user experience and the success of our stores. Big congratulations to the DSers team for delivering such excellent customer service! It's definitely a major advantage for anyone working with dropshipping.

Moka Baby Shop

May 21, 2025  on Shopify

I'm really impressed with DSers support! The online chat is fast, professional, and super helpful — I always get clear answers in real time. The platform itself is well-designed, fully automated, and very easy to understand, even for beginners. It truly saves time and simplifies order management. Highly recommended!

TKRZ

May 21, 2025  on Shopify

I had a lovely experience with Rin, they helped me solve my problems and she was very quick to reply, Great Service

Sari's PlayWorld

May 21, 2025  on Shopify

Sandy was absolutely amazing! She helped me quickly and clearly solve my issue with product availability. Thanks to her, my store is now fully working and ready to sell. Her support was fast, kind, and professional. Thank you so much, Sandy!

LUDIPAD

May 21, 2025  on Shopify

Je souhaite remercier Gabriel pour sa disponibilité et la qualité de son accompagnement à résoudre mon problème. Encore Merci pour ton aide.

BraceletBand

May 21, 2025  on Shopify

Great support! Sandra helped me quickly with a technical issue I was facing. She was responsive, clear, and resolved everything fast. Really appreciated the assistance!

My Store

May 21, 2025  on Shopify

They are the best platform to use, I had so many issues with AutoDS and stopped using them because they couldn't source me the right product, and their customer service was horrible, then I found DSers and they not only fulfilled my orders but guided me step by step on how to use their platform. They have the best customer service. I would highly recommend them.

SmartMX

May 20, 2025  on Shopify

Service client au top, très réactif et pro. L’application fonctionne parfaitement une fois bien configurée. Intégration fluide avec Shopify et AliExpress, super simple pour lancer ses premières commandes. Je recommande à 100 % pour le dropshipping !

Yoga Essentials Here

May 20, 2025  on Shopify

I wanted to compliment Vivian's customer service. He helped me with everything I needed. Super recommended company and I like working with them.

Country Chic Collections

May 20, 2025  on Shopify

Had an issue with my products all showing out of stock and chatted with Wendy who was prompt to walk me through how to resolve the issue in Shopify Shipping and Delivery set up. I love Dser always able to immediatley help and resolve any issues. Thank you Wendy for walking me through step by step

Beauvy

May 20, 2025  on Shopify

Your support was amazing! You were patient, kind, and really took the time to help me solve the issue step by step. I truly appreciate your dedication and fast responses. Thank you so much!

Zenovers

May 19, 2025  on Shopify

This is the first time I've done this Zico. He helped me with incredible patience, we had to do it at least 3 times before I succeeded and he didn't give up. He helped me with love, with a lot of will and patience, I really enjoyed receiving service from him. You must keep employees like this and have more like Zico. He helped me for about 3 hours patiently and kindly. Thank you very much Zico

Shoefender

May 19, 2025  on Shopify

DSers has made managing my Shopify dropshipping store so much easier! I can process hundreds of orders in just a few clicks, and the syncing with AliExpress is super smooth. Their support team is also really helpful and fast to respond. Highly recommend it!

Paniers et compagnie

May 19, 2025  on Shopify

Absolutely amazing support team! I was locked out of my account and couldn’t reset my password due to an email issue — I reached out, and within minutes, they replied with clear guidance and real kindness. They were incredibly responsive, patient, and helpful all the way. It’s rare to find such fast and human customer service these days. Huge thanks to the DSers team — you saved my day!

Lazerhunt

May 19, 2025  on Shopify

Rita was incredibly helpful with my order on DSers. She was quick to respond, very knowledgeable, and resolved my issue smoothly. Great customer service—thank you, Rita!

SpinForge

May 19, 2025  on Shopify

Dear Sir or Madam, I would like to express my sincere recommendation for Dsers as a reliable tool for automating dropshipping processes. For the past time period, I have been actively using Dsers in my online business, and I can confidently say that this platform has significantly optimized the order processing and product sourcing from AliExpress. A user-friendly interface, automated order placement, bulk processing, and the ability to quickly import competitively priced products — all of this has become an essential part of my daily workflow. I would particularly like to highlight the following advantages of the platform: Reliability and stable integration with Shopify, which helps to avoid disruptions in store operations. The ability to assign multiple suppliers to a single product (Supplier Optimizer) — a flexible solution that helps reduce costs and select the best sourcing options. High-quality technical support — the support team is always quick to respond and effectively resolves any issues that arise. Based on my experience, I can confidently recommend Dsers to all entrepreneurs looking to automate and scale their online business in the dropshipping industry.

My Store Pet

May 19, 2025  on Shopify

Cordialità e pazienza la contraddistinguono! Maria è una vera professionista! Grazie ancora per avermi ascoltato e avermi consentito di risolvere i miei problemi!

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