As always, Vject Wang provided outstanding customer support. He answered all my questions promptly and addressed my uncertainties with clarity and precision. His polite and professional attitude makes the interaction very pleasant. I truly appreciate his efficiency and dedication to helping customers. Excellent service every time.

Do not use this company in the US because they have poor customer service and will delay your orders consistently. Their inventory is never accurate, and the quality of their products are getting worse. This must be acceptable internationally, but I guess that is what you get for free dropshipping company.

Connie answered quickly and precisely to the questions I had so I was able to move on and understand the services provided. Exellent assistance.

Luna was exceptionally good with helping me out when I needed help with invoices and other stuff! Very professional and very fast with replies. I highly recommend CJ!

I needed help with a complex order and Angel was a great help. Stayed with me until it was completed. Very thankful she made so easy. I have found CJ to be the best fulfillment partner. If one of the other platforms doesn't come through, they always do. My go to!

Jonathan Yan is an excellent representative. He has been assisting us professionally and efficiently throughout the process. His knowledge, responsiveness, and courteous attitude made the entire experience smooth and pleasant. He truly goes above and beyond to ensure customer satisfaction. Jonathan deserves a solid 5-star rating — highly recommended!

CJ has been so helpful all the services offered, the people on the other end really listen, hear and get you the answer you need to do what needs to be done. Starting a new business and not knowing everything on what to do and how to do it , it sure helps with this support. I am so appreciative of this type of support. Thank you so much Ken Cheng and Max, super helpful agents.

“A huge thank you to Charlotte,Aron,Billy, for her outstanding support! As a beginner in CJ Dropshipping, I had so many doubts and difficulties, but she has always helped me with incredible speed and contagious enthusiasm. She is so patient and manages to make even the most complicated things super easy to understand. With her, I always find the right solution in just a few minutes! Thanks to Charlotte, everything feels easier — truly impeccable and professional assistance. ”

Working with Luria Xie was great she sorted out my custom packaging issues quickly and understood what i needed.

Luria Xie patiently rectified the issue I had with integrating CJ with Shopify. She was amazing and I'm happy for that.

I've been working with Bonnie Gu, such a very patient person from CJ dropshipping, she help me to fill the form for an order, as i'm new to all this and very slow in replying and sending screenshop,and i'm not very good in english too. But still, she was very patient till the end. I do recommend her, she is very professional

Great support! Gildan Wu was super helpful, answered my questions with patience and guided me step by step. It made my experience with CJ much smoother and gave me confidence to keep working with them. Highly recommended!

I want Sincerely Thank Billy from CJdropshipping customer service. He was extremely patient, professional, and kind while helping me with my issue yesterday. Billy guided me step by step until everything was perfectly solved. His dedication and support truly impressed me. Excellent service. Thank you, Billy!

The support team is very friendly and kind. Angel and also bonnie helped me a lot to solve complications with shopify!

Leah provided relentlessly thorough support to assure our store was synching properly. As you can imagine, the glitch was a bit unusual, but Leah walked through the process troubleshooting "outside of the box" with positive effect. Looking forward to the future working together with CJ.

I worked with Maxine Zhu and I can say that she is a very friendly and helpful person. Her experience gave me clear and accurate answers..what I needed. Very fast and concrete response. .I highly recommend her to anyone who needs help with various issues!

Good service & quick communication. Agent Vject Wang is professional and makes sure you’ll receive an amazing service. Great work!

Very happy with Beatrix as my agent. She’s been doing a fantastic job—always professional, clear in her communication, and quick to respond whenever I have questions. I really appreciate how efficient and proactive she is, which makes the whole process smooth and stress-free. Definitely recommend her!

Starting this Journey hasnt been easy. The help of Angel in the Chat was a life saver. She was really helpful and I wish I could deal with her only.

Working with Arianna and her team at CJ Dropshipping has been such a great experience. They’re always responsive, friendly, and really go the extra mile to help when a problem arises. Arianna makes everything feel simple and stress-free, and I honestly appreciate the support they’ve given me. Big thank you to Arianna and her team for making everything easier!