isabella is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!

CJ Dropshipping is a reliable partner with a wide product selection and great Shopify integration. Special thanks to Suki Huang for her helpful and fast support. The customer service provides quick solutions. Highly recommended!

Thanks to Rebecca Lin for her professionalism and help. I recommend CJdropshipping, its team and Rebecca. thank you

My agent Willa is THE BESTTTTTT! I know that after the Spring Holiday all of the suppliers are busy, so being able to reach out to her for updates has been really helpful! Thank you Willa :)

Bonnie was incredibly quick to respond and super helpful! I had an issue, and she solved it in no time. Excellent service and super friendly—definitely recommend!

The support team is truly exceptional, providing 24/7 assistance whenever needed. When I encountered an issue requiring urgent attention, support officer Connie went above and beyond to help. She patiently guided me step by step, even sharing screenshots to ensure clarity. I was truly impressed by her dedication and professionalism. Outstanding service—keep up the great work! I love CJ!

Kristy with their customer support is great and answers nearly instantly. I have tried a private supplier and other fulfillment platforms, and CJ is by far the best and most consistent in performance.

Very bad experience. Their website description of the features is incredibly attractive. But when it comes to action, they can do almost nothing from what they offer. Terrible customer support. They communicate with customers not one by one, but with everyone at the same time, so as soon as they switch to you, you have to explain the problem again. Unbearably long. I tried for five days to get an answer to simple questions from the support service. I wrote emails, wrote in the chat, but I only received general answers. They answered my question for a week whether they could remove the tags from 100 T-shirts. The answer was: Do you already have them? And then silence again for several days.

So disappointed with this Good range of products but for all the test orders we did - not a single one get shipped and had to cancel to get a refund

Angel Li is an excellent customer service agent. They’re friendly, efficient, and always quick to solve any issues. Angel makes sure customers feel heard and taken care of providing great support every time

April Wang is very supportive agent at CJ and I love the way of her support and assistance always appreciate the solutions she give

CJ is a great partner for my online shop. My Agent Sini Lui helps my very fast and is always outcome-orientated. Products are shipped fast and the quality of the goods is very good.

Terrible customer service, and they never actually ship orders. I waited for my order to be shipped, but it remained pending until I contacted them—only to find out the product was out of stock. That’s when I realized they weren’t reliable, so I removed all their products from my store. Awful company. Always look into why a company has bad reviews rather than just the 5-star ones. Total scam.

My agent Willa has been great! I know that after the Spring Holiday all of the suppliers are busy, so being able to reach out to her for updates has been really helpful! Thank you Willa :)

I give a 5/5 rating to the CGdropshipping customer service team and all this thanks to jolie Zhu who was attentive to my problem which lasted 4 days of research.

Je recommande l’application CJdropshipping ! Mon agent, Kribee Huang est très réactive et à l’écoute !

i really admire support given by me Ken , he timely providing all support and help me lot which ultimately hep in proceeding my order to customer. Thanks KEN

As a newcomer to dropshipping, CJ has made my first few months in this business remarkably smooth. They've simplified every aspect - from product sourcing to order tracking. I've been particularly impressed with my agents, Vincy and Bonnie, who have been exceptional in providing quick solutions whenever I needed assistance. Their responsiveness and problem-solving skills have made my early dropshipping journey much easier than expected. Really appreciate their professional support!

As a new shop owner, i had lots of challenges such as how to synchronize, the authorization section, customization, … CJ Customer support Zoey is fantastic, also my agent Isla is excellent always updating me and answering my questions at any day and any time ❤️

Bellica is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!