My agent, Kimberly, has been amazing thus far throughout my journey. I just started recently, and I had to learn the ins and outs of CJDropshipping along with Shopify. She guided me along the way and answered all of my questions. She is super attentive and responds very quick! 10/10 Recommended.

Isabella is great to work with. She is actively involved, no question is too much, and she always provides the right information. I definitely recommend Isabella.

We've had an outstanding experience with CJ Dropshipping, especially thanks to our incredible agent, April. Her support has been nothing short of exceptional — always fast, clear, and solution-oriented. Any time we have a question or need assistance, April is there, often replying within minutes and making sure everything runs smoothly. The platform itself is intuitive and integrates perfectly with Shopify, but what really sets CJ apart is the human support behind it. With April by our side, we feel confident managing orders, solving issues, and scaling our business without delays. The fulfillment process is reliable, the product range is extensive, and the communication is always proactive. Huge thanks to April and the CJ team — you’ve made our dropshipping operations not only easier but much more successful.

I find CJ human agents like Sini Liu extremely helpful in tracking order although the platform can be intimidating and could do with a better overal design they have helped drive my business on platforms such as Shopify and eBay.

Great Experience with CJdropshipping Thanks to My Agent Kerin! I’ve been using CJdropshipping for a while and the platform has gotten much faster and more reliable. Processing times, tracking updates, and sourcing are much better now. But the main reason for this 5-star review is my agent Kerin. Kerin is super responsive, professional, and always helpful. He replies quickly, solves problems fast, helps source products, and offers the best shipping options based on my needs. He also keeps me updated on my orders without me having to ask. A good agent makes dropshipping so much easier, and Kerin is definitely one of the best!

Excellent service. So far i've had a great experience with CJdropshipping/ The platform is easy to use and the same for finding products and make order fulfillment. I want to highlight the assistance of my agent Alan Yang that is always there to help. Your dedication and outstanding support truly made a difference. Thank you for your excellent work!

I had a great experience with CJdropshipping, thanks to Alan! He was super helpful, quick to respond, and made sure everything went smoothly with my order. His communication was clear and professional, and he really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again. 5 stars – highly recommend, especially if you get to work with Alan

i'm very satisfied with the Cj customer services specialy the agent '' Leah'' helped me throught any step to solve a big issue i faced on my store orders! i highly recommend his services. thanks a lot

Excellent service, we have had so much help and constant support from our cj rep Leila Zhuang . He is always quick to answer and look into any questions we have. thanks for your prompt support

I’ve been using CJdropshipping for a little while now, and I just wanted to say how amazing the service has been—especially thanks to Bonnie. She’s been super helpful, always quick to respond, and really goes the extra mile to make sure everything runs smoothly. It honestly makes a big difference working with someone that cares. Definitely 5 stars from me!

Eileen was super helpful and responsive! Made the whole process smooth and easy. Really appreciate the great support. She is amazing and also cj all support.

Great products and sourcing. My personal agent Alley is absolutely amazing. She's knowledgeable, friendly, extremely helpful and is always a pleasure to work with. She's a vital part of my business's success

CJ team is insanly fast to support you in everything they can! Box Chen helped me alot in all the topics I was having issues! 5 Stars *

Flora has been consistently helpful and efficient. She's been trying to assist with the best shipping options and always provides clear, accurate instructions to navigate the platform. So far, everything has been smooth, very happy with the support!

I had a great experience with CJ Dropshipping! The service was smooth and efficient. A special thank you to Belle for her professionalism and quick responses — she was incredibly helpful and made everything easier. Highly recommend working with her!

I have just recently started working with CJ Dropshipping and so far I am impressed with their service. My agent Elem Miao is amazing. Always fast, reliable, and goes above and beyond to help my business run smoothly. Couldn’t ask for better support! Would recommend CJ Dropshipping to everyone.

Een hele dag verspild aan 'troubleshooting' om er uiteindelijk achter te komen dat ze winkelnamen wel kunnen synchroniseren voor andere platforms, maar bewust niet doen voor Shopify. Toen ik ze confronteerde met hun eigen tegenstrijdigheid, verdween de support letterlijk midden in het gesprek. Oneerlijke service die Shopify klanten als tweederangs behandelt. Ten koste van alles vermijden.

Dealing with CJ was very smooth, thanks to the support team especially Kristy who was patient with me and helped me a lot.

Absolutely Outstanding App and Service! This is truly a wonderful app — incredibly user-friendly and efficient. What sets it apart, though, is the exceptional customer service. The support team is knowledgeable, responsive, and genuinely committed to helping users succeed. I want to give special thanks to Ms. Belle Bai, who has been managing my entire experience on the CJ platform. Her assistance has been nothing short of amazing. She took full responsibility for coordinating with suppliers and resolving every issue I encountered. All I had to do was place my orders — she handled the rest with professionalism and care. Honestly, 5 stars aren’t enough to express how grateful I am. Both Ms. Belle and the CJ app deserve so much more. Highly recommended!

Outstanding customer service! I had a question about a product I wanted to launch the same day, and Bonnie came through fast. She resolved my issue quickly and made sure everything was in place so I could move forward with my ad campaign on schedule. Really appreciate the swift and helpful support!