Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,978)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

SoleRevival

Jun 16, 2025  on Shopify

We've had an excellent experience with CJdropshipping. The platform is efficient and easy to learn, which makes the whole order process much smoother. I want to give a special thanks to Kimberly He, our dedicated agent, who has always been quick to respond and extremely helpful with any questions or requests. She consistently provides great support, helps resolve any issues quickly, and makes sure our business is working well in the backend. Kimberly’s dedication and professionalism make a big difference for our business, and I highly recommend working with her and the CJ team!

Holy Designs

Jun 16, 2025  on Shopify

I had an issue with my order and reached out to customer service, and Connie was the one who helped me. She was incredibly knowledgeable, patient, and quick to understand the problem. She guided me through the process, explained everything clearly, and made sure everything was taken care of. Thanks to her, the issue was resolved smoothly and efficiently. I truly appreciate her help. Excellent customer service!

The Baking Box

Jun 15, 2025  on Shopify

I had a phenomenally good experience with your support, very good treatment. I received help in the best way. I feel like I have come to the right place when it comes to the supplier. A big shoot out To you Anna

SuperCrafted Co.

Jun 15, 2025  on Shopify

Great app - the customer service is incredible - Bonnie Gu helped me for 30 mins straight and provided detailed answers with quick replies. Thanks Bonnie!

Glemix

Jun 14, 2025  on Shopify

There was a bit of trouble with my product but when I told 1 of the assistant Ken, without any issue they understood me straight away and gave me a clear explanation on what I should do next. Thank you

Vitalé

Jun 14, 2025  on Shopify

Solid and reliable app. The support does their best to help you with your requests and respond in a timely manner. Gildan has been especially helpful.

My Store

Jun 14, 2025  on Shopify

So far my experience with CJdropshipping has been pleasant, fulfilling orders is a straight forward process, very easy to navigate through the app. The service is great, my agent Enid Dong always responds in a timely manner and is willing to help with any questions i have to the best of her ability she is excellent to work with. I love that there is always support 24/7.

Vachelli

Jun 13, 2025  on Shopify

Working with Sam Huang has been an absolute pleasure. From day one, he's been responsive, reliable, and incredibly supportive. No matter what I need, whether it's help with product sourcing, order follow-ups, or customizing packaging, Sam always steps up and handles everything efficiently. What really stands out is his attention to detail and willingness to make sure things are done right. Big thanks to Sam for making my experience so much smoother!

Aser Market

Jun 13, 2025  on Shopify

Today's service was very good. A special shoutout to Bonnie Gu, who did everything to make the conversation flow and answer my questions as best as possible. She was kind and professional. Thank you very much.

Ristona™

Jun 13, 2025  on Shopify

Been using CJ now for almost 2 years. Always excellent support, competitive pricing and great fulfilment. My personal agent, July Chan is fantastic. She always tries to help me lower my costs of good and sources whatever I need.

ethohq

Jun 12, 2025  on Shopify

I highly recommend July Chan! She’s incredibly helpful, always goes above and beyond, and responds fast. Her support has made a huge difference you can truly count on her for anything you need.

My Store

Jun 11, 2025  on Shopify

Essie has been really helpful and responsive whenever I had questions about dropshipping on CJdropshipping. No matter how small or basic my concerns were, she always took the time to explain things clearly and guide me in the right direction. Her support has definitely made things a lot easier for me as a beginner. I really appreciate her patience and professionalism.

Pillow Haven

Jun 11, 2025  on Shopify

Excellent Service by Anisa! Anisa did a fantastic job — she was incredibly helpful, attentive, and accommodating throughout the entire process. Her professionalism and dedication truly stood out. We sincerely hope she gains even more clients and exciting opportunities in the future. She’s one of the best representatives we’ve worked with!

Zanraco

Jun 11, 2025  on Shopify

I've had a good experience with CJ Dropshipping so far. The platform is simple to use, making order fulfilment smooth and efficient. Product sourcing is useful and quick. Shout-out to Connie for helping with invalid order fulfilment.

RonyWave

Jun 11, 2025  on Shopify

Very helpful in sourcing new products with customer service very responsive to any issue. I had an excellent experience with Paradise Zhong, my helpful agent from CJ

Ma boutique

Jun 11, 2025  on Shopify

Outstanding Experience with CJ Dropshipping – Huge Thanks to Alley! I've been using CJ Dropshipping with my Shopify store for several months now, and I’m thoroughly impressed with the service. The platform is user-friendly, offers a wide range of products, and the shipping times are very reasonable. But what truly sets it apart is my dedicated agent, Alley. She is absolutely amazing – responsive, professional, attentive, and always goes the extra mile. Thanks to her, my orders are processed quickly, any issues are resolved immediately, and I can focus on growing my store with peace of mind. If you're looking for a reliable partner for your dropshipping business, CJ with an agent like Alley is the perfect combo! Highly recommended.

Titantrek

Jun 10, 2025  on Shopify

Choosing a fulfillment platform. Had a pretty good and informative conversation with Kate Zhou. Looks like worth to try.

Samuel's Online Store

Jun 10, 2025  on Shopify

Angel Li patiently answered many of my questions, even though it must have been exhausting for her. She taught me about the importance of stocking products in a warehouse to reduce transit time — a strategy I now consider one of the most valuable in Dropshipping. Thank you again.

TEAKADO

Jun 09, 2025  on Shopify

Angel Li quickly resolved my issue. I really appreciate her quick response and knowledge of the situation.

Tech Nest

Jun 09, 2025  on Shopify

incredible support from my agent whose name is angel li, anytime i need something theres is always someone to help to find out. the only bad thing i find in this pages is that theres so many sellers dont provide pics and videos whenever you need it.

Scroll to Top