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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,978)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

EasyFunFast

Aug 28, 2025  on Shopify

Amazing service and took almost an hour to solve my problem but Ken Yang would not give up until it was solved Thank you

Best Choice 25

Aug 27, 2025  on Shopify

CS NAME Angel she is pro level solve my issues in mins thanks

Getme

Aug 27, 2025  on Shopify

Working with Liora has been an incredible experience. She is exceptionally helpful and was able to resolve all of my issues quickly and efficiently. I'm so grateful for her service and truly don't know what I would have done without her! I am extremely happy and satisfied. Thank you, Liora!

Douxella

Aug 27, 2025  on Shopify

My agent Enid Dong is one of the best. She’s always there when I need her, and I’m very happy with her support

EMMA JENSSEN

Aug 27, 2025  on Shopify

Our Partnership with CJDropshipping and especially Lene as our first contact support is very good. Lene is a very kind and polite person that works hard for our costumers demands. She answers to all our questions and responds fast. Definitely can recommend her and CJDropshipping if you are doing ecommerce!

Express Your Shirts

Aug 25, 2025  on Shopify

I just want to say that the representative that helped me out her name was Bonnie and I believe she did an outstanding job answering all my questions very professionally. And added screenshots that gave me a better understanding of what I needed to do Definitely 5 stars!

ClickOasis

Aug 25, 2025  on Shopify

BIG THANKS to Alan Yang ! He helped me quickly resolve a "sold out" issue, all by identifying the problem and sending me the details in pictures so that I could make the corrections! Thanks again to him ! Rigor, professionalism and courtesy

Skinolift

Aug 25, 2025  on Shopify

I recommand this application. Working with an agent really facilitates the process. My agent Sam Huang is very helpuful and responsive. I want to thank him for his reactivity and understanding. Looking forward to keep the partnership.

NOIR & PEARL

Aug 25, 2025  on Shopify

Very happy with Beatrix as my agent. She’s been doing a fantastic job—always professional, clear in her communication, and quick to respond whenever I have questions. I really appreciate how efficient and proactive she is, which makes the whole process smooth and stress-free. Definitely recommend her!

MyDishScrubber

Aug 24, 2025  on Shopify

Jonathan is the best! Is answering questions after one minute and his answer always answers my questions I love him he is the best

EL Charmeur

Aug 24, 2025  on Shopify

bonnie gu helped me for over 1 hour and still stayed patient i think this is perfect customer service fast and kind

LINDRA

Aug 22, 2025  on Shopify

I have been working with CJ Dropshipping for some time now, and I couldn’t be more satisfied with their service. Their team has been extremely supportive, always quick to respond, and very professional in handling my requests. They made the whole process of dropshipping so much easier for me and helped me grow my business smoothly. The platform is user-friendly, their product range is wide, and shipping is reliable. What I appreciate the most is their willingness to help and find solutions whenever I face challenges. It truly feels like a partnership rather than just a service provider. I highly recommend CJ Dropshipping to anyone looking for a trustworthy and efficient dropshipping partner.

PriorGaze

Aug 22, 2025  on Shopify

ARIANA! She is one of the best agent. She helped me in finding exactly what I needed with patience and professionalism. She’s calm and very empathetic and a quick action taker. Thank you Ariana.

Londora Fashion

Aug 21, 2025  on Shopify

Had problems with my store and Bonnie was able to help me out! good customer service!

DiSandro Clothing

Aug 20, 2025  on Shopify

Hugo Tse has been exceptional in his service to me. I rate his service and CJDropshipping 5 stars.

RazzX

Aug 20, 2025  on Shopify

Luxuriana Shop

Aug 20, 2025  on Shopify

thanks anisa for your support :)

Gadget Aliens Shop

Aug 19, 2025  on Shopify

Angel with CJ dropshipping did a quick and amazing job with handling my syncing issue and the issue is resolved, and I am a happy customer

zenocarts

Aug 18, 2025  on Shopify

I had an issue with my product status showing as ‘sold out’. Connie Jin guided me and helped me solve the problem. Thanks

HexiumTech

Aug 18, 2025  on Shopify

Connie is amazing, she immediately got me what I asked for in no time. She is the best.

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