Reviews: CJdropshipping: Much Faster

Customer reviews: CJdropshipping: Much Faster

Reviews (9,671)

Overall rating

4.9

5

2,107
4

30
3

3
2

3
1

22

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
Fast shipping services and competitive product prices.
User-friendly interface, making navigation and order management easier.
A wide variety of products and sourcing options.

Common Concerns

Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
Some users experience poor customer support interactions, contrary to positive reviews.
Issues with feature implementation not meeting the expectations set by marketing.
Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Purc Products

Oct 12, 2024 on Shopify

Expensive shipping, incredibly slow processing time, bad support and lots of issues with understocking etc.

Zavmay

Aug 28, 2024 on Shopify

I honestly think CJ is a great app except that it lacks one important thing: supplier inventory tracking. After taking a long time to add many products onto my store, I ordered one of the products to examine it. But they told me the product is discontinued (so why was it listed as available???). So, I deleted the product, and checked if one of my other product is available too. It is also out of stock. So, I went ahead and ordered a third product that shows high invetory in factory (available). But they told me it is also out of stock. So, how in the world am I supposed to know what is in stock and what's not??? If a product is discontinued, why is it listed? Many products are listed, but NOT SUPPLIED. They do have pre-order inventory but one needs a capital to buy in bulk, and I'm just getting started. I'm considering other apps and suppliers now Their customer service is great!

Aurelia Clothing

Jul 19, 2024 on Shopify

The software they use is full of bugs and hard to use. They are out of stock and you only fnd out after you order. This has happened more then once. When they are out of stock they do not tell you right away and you may not know for days when you ask why the product has not shipped.