Excellent support – special thanks to Ken Yang! I had a concern about an order appearing as cancelled and then fulfilled in Shopify. Ken Yang from the CJ Dropshipping support team quickly checked everything, explained the automation process clearly, and reassured me that there was no issue at all. His responses were fast, professional, and very patient. Thanks to Ken Yang, I now fully understand how CJ and Shopify fulfillment works together. Great support experience and highly recommended. Thank you, Ken Yang!

CJ Dropshipping has the best customer service, Angel provided me with excellent and immediate support to address my shipping needs. As a new company in e-commerce with dropshipping needs, I would highly recommend CJ Dropshipping and hope you will have the opportunity to work with Angel who provided me with excellent customer service and immediate responses!

I just started my journey here in drop shipping after finding this app, while I've started I've been getting nothing but support within this app from amazing online assistance. For example, Arina Dong helped me sync all my products and taught me what the issue was! She was very quick to help me, this app has been amazing so far on helping me start my drop shipping business!

There are just too many problems. The product page shows it's in stock, but after placing the order, it shows as out of stock? And then they want me to pay a huge "adjustment fee," severely impacting the product's profit margin. It's absolutely terrible.

"I’ve been using CJdropshipping for a while now, and I have to say, their service is outstanding! The product quality is consistently excellent, and shipping is surprisingly fast. The customer support team is super helpful and responsive, always ready to guide me whenever I have questions. As a seller, I feel confident partnering with them. Highly recommend CJdropshipping to anyone looking for a reliable dropshipping platform! – Yuci"

Paradise zhong is a lifesaver for busy entrepreneurs like me. quickly suggests product ideas, optimizes my store listings even helps troubleshoot integrations with cj drop shipping . Super intuitive, saves hours of manual work, and boosts efficiency right from setup. Highly recommend for anyone scaling an online store!

I’ve had an amazing experience working with Connie at CJDropshipping! She is incredibly responsive and fast at resolving all kinds of issues, from order delays to special requests. Her professionalism and proactive approach make my business run much smoother. I am truly grateful for her constant support and highly recommend her service to anyone looking for a reliable agent. Thank you, Connie

I’ve had a great experience working with Billy Shi at CJdropshipping! He was responsive, professional, and truly helpful throughout the entire process. Every question I had was answered quickly and clearly. Billy made sure my orders went smoothly, and I’m very grateful for his support. Highly recommend his service — thank you Billy!

I had an amazing experience and my issue was resolved very quickly and within quick timeframe. Thankyou so much for your support. Cara Zheng did amazing job to resolve my issue. There were multiple issues with order synchronisation due to some techincasl faults Cara Zheng and Connie Jin did amazing Job to resolve it

I’ve had a great experience with CJdropshipping. The platform is reliable, product quality is good, and shipping is well organized. My personal agent Yuchi is amazing — very professional, fast to respond, and always helpful with order issues and product sourcing. Having Yuchi as my agent made everything much easier. Highly recommended!