Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,652)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

By Castello

Jul 02, 2025  on Shopify

One of the best suppliers out their 100%, Great communication, Fast Shipping. And amazing Add-ons like: VIP features and even free dinners with their point system. They really would like to see both parties grow, Liora is one of the greatest agents

HYGGEAR

Jul 02, 2025  on Shopify

We’ve been using CJdropshipping for several months now and couldn’t be happier. The app itself works great—smooth integration with Shopify, fast syncing, and a wide range of quality products at competitive prices. It’s reliable, intuitive, and does exactly what we need to keep our business running efficiently. But what really sets CJ apart is the customer support. July Chan has been an absolute blessing to work with. She’s not just responsive—she goes above and beyond every time. Whether it’s helping with sourcing, solving shipping issues, or offering proactive updates, July handles everything with care and professionalism. Hands down, the best support agent we’ve ever dealt with. Highly recommended!

Finivox

Jul 01, 2025  on Shopify

This is really great app for fulfillment. I got some trouble at the beginning, but it can be solved easily by Human Agent Assisting. I want to say thank you to Connie Jin for the very fast supporting and professional.

LumenDecor

Jul 01, 2025  on Shopify

CJ is a very good supplier for the dropshipping business. Their customer service is excellent, especially Mago doing a great job.

Amanié Rituals London

Jul 01, 2025  on Shopify

Belle has been an incredible CJ dropshipping agent to work with. She always responds to my questions quickly and makes sure every order is handled without delays. Her communication is clear, fast, and professional, which makes a huge difference when running a Shopify store. Thanks to Belle, my fulfillment process is smooth and reliable. She’s truly dependable and takes the stress out of managing orders. Highly recommend working with her if you want great service and peace of mind!

domicilehomebodies

Jul 01, 2025  on Shopify

Angel was amazing. Needed to check inventory levels for a specific product before selling it on our store. She promptly put a ticket in to reach out to the supplier to confirm the current quantity of the product. Much appreciated, Angel!

Serelivia

Jul 01, 2025  on Shopify

Excellent Customer Service - Highly Recommend Bonnie Gu I wanted to take a moment to recognize Bonnie Gu for her outstanding customer service. She was incredibly helpful throughout my entire experience and went above and beyond to assist me with my needs. Her professionalism, patience, and dedication to solving my issues made all the difference. Bonnie's expertise and willingness to help truly stood out, and I couldn't be more satisfied with the support I received. She made what could have been a complicated process smooth and straightforward. I highly recommend Bonnie Gu to anyone who needs assistance - she's a valuable asset to the team and exemplifies excellent customer service. Thank you, Bonnie, for all your help!

Cozyglow Decor

Jul 01, 2025  on Shopify

I’m very impressed with the service from my agent. They are professional, friendly, and always respond quickly to my questions. As a beginner, I really appreciate the clear guidance and support. Thanks to their help, I feel more confident working with CJ Dropshipping. Highly recommended!

Beyond Bougie Beauty

Jul 01, 2025  on Shopify

kribee Huang(consultant for CJ dropshipping) was assisting me with my questions. Extremely helpful and fast. I was so impressed by the professional approach and attitude. Thank you so much!

My Store

Jun 30, 2025  on Shopify

Lene is an extremely reliable support person at CJ! I do dropshipping so I always need someone who can quickly handle issues with products, inventory, or orders. Lene not only responded promptly but was also very proactive in following up and providing appropriate solutions. Thanks to Lene, I feel more secure doing business with CJ. Your dedication and professionalism are truly appreciated. Many thanks to Lene and the CJ team for this great service!

Exult Planet

Jun 30, 2025  on Shopify

I’m extremely impressed with the customer support I received from CJdropshipping. Krise, went above and beyond to resolve my questions quickly and professionally. Their clear communication, patience, and friendly attitude made the whole process seamless. Thanks to Krise expertise, I felt confident placing my order and will definitely be back for future purchases. Highly recommend their service!

Casarello

Jun 30, 2025  on Shopify

I had a great experience with CJdropshipping, thanks to Elem Miao! She was super helpful, quick to respond, and made sure everything went smoothly with my order. Her communication was clear and professional, and she really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again.

HALOSPHERE

Jun 30, 2025  on Shopify

The best dropshipping partner I've had in 4+ years. I've been working with CJdropshipping for the past 4 years, across multiple stores, and it's hands down the best dropshipping platform I've used. From product sourcing to fulfillment and custom requests, they’ve made my operations smoother and more scalable. A special shoutout to Irene, my dedicated agent, who has been a huge part of my success. She's helped me find the best deals, solve issues quickly, and handle all kinds of custom requests with patience and professionalism. Honestly, I wouldn’t have been able to run things as efficiently without her support. If you're serious about dropshipping, I highly recommend CJ. They’re reliable, fast, and truly supportive, not just another generic supplier.

Bettr.

Jun 30, 2025  on Shopify

Lene’s service has been absolutely outstanding—she’s incredibly responsive, anticipates our needs, and delivers creative solutions before we even ask. Her deep understanding of our goals means she crafts strategies that hit the mark every time. CJ is a solid platform, but with Lene guiding us, it feels tailor-made and far more powerful.

Sundaze

Jun 30, 2025  on Shopify

CJ’s platform is solid and delivers reliable results, but working with Lene took everything to the next level. She not only helped us navigate the app and services effortlessly but also tailored her recommendations to our specific needs, streamlining processes I didn’t even know could be optimized. CJ is good—Lene makes it exceptional.

Miniml.

Jun 30, 2025  on Shopify

Lene was super helpful from the very start—always available whenever I had a question and quick to jump in with clear, actionable solutions. She dug into our challenges, offered smart solutions, and even anticipated potential roadblocks before they became issues. Her insight into streamlining our workflow saved us hours every week. I think CJ wouldn't be the same for us without her. Honestly, having Lene in our corner makes getting things done feel effortless.

Pryztover

Jun 30, 2025  on Shopify

Awesome support anytime. They way they communicate is friendly, happy to use there service. Thank you - Maidie TU

purrza

Jun 30, 2025  on Shopify

Amazing service – thank you Sam Huang! I had a great experience using this app. The customer service was fast, professional, and super helpful. Sam Huang went above and beyond to assist me and made the whole process smooth and stress-free. Highly recommend this app if you’re looking for reliable support and efficient service!

Kalmly Rooted

Jun 30, 2025  on Shopify

Needed some much needed guidance and Bonnie was there to help. Really fast and efficient. No complaints on my side!

My Store

Jun 29, 2025  on Shopify

Very fast and effective help from Ken in customer support. He helped in getting a complex issue resolved quickly

Scroll to Top