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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,082)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Maison Rose

Jul 24, 2025  on Shopify

CJ Dropshipping has been a great partner in my business. I'm especially thankful to my agent Sini, she's an amazing agent! Always responsive, fast, and efficient in solving any situation. Truly a pleasure to work with!

DIEGO DEALS

Jul 24, 2025  on Shopify

’ve had a truly great experience working with my CJ Dropshipping agent, Stan Lin. He’s extremely professional, responsive, and always willing to go the extra mile to help me with my store. Whether it's product sourcing, tracking orders, or solving issues quickly, Stan always makes sure everything runs smoothly. Thanks to his support, managing my dropshipping business has been much easier and more efficient. I highly recommend working with him if you're looking for a reliable agent on CJ. Keep up the great work, Stan!

CIVA COLLECTION

Jul 23, 2025  on Shopify

Box Chen helped me a lot with all the things I needed to know. Very polite and calm... Quick answers and very good in explaining what I had to do!

AIKartDrop

Jul 23, 2025  on Shopify

I had an issue where all my products were showing as "Out of Stock" in Google Merchant Center, even though inventory was available in Shopify. The CJ Dropshipping team was very helpful and responsive. They guided me step-by-step to check my Shopify settings and ensured the inventory sync between CJ and Shopify was working correctly. Their support helped me quickly resolve the issue, and now my products are displaying correctly in Google Merchant Center. I appreciate their fast and effective assistance — great customer service!

Lena L’Atelier

Jul 23, 2025  on Shopify

I had an excellent experience with CJdropshipping, thanks to Alan! He was incredibly helpful, responded quickly, and ensured everything went smoothly with my order. His communication was clear and professional, and he truly went above and beyond to assist me. I really appreciate the outstanding support and will definitely be using this service again. 5 stars – highly recommended, especially if you get the chance to work with Alan!

GymNoir

Jul 23, 2025  on Shopify

Fast, friendly, reliable support here on cjdropshipping. Special thanks to my agents: Maidie Tu and Connie Jin. I highly recommend.

illuminaprime

Jul 21, 2025  on Shopify

Absolutely impressed with the CJ Dropshipping app! The platform itself is easy to navigate, packed with useful features, and truly makes running a dropshipping business much smoother. But what really sets it apart is the outstanding support — especially from my dedicated agent, Liora Cheng. Liora has been nothing short of amazing. She's incredibly responsive, knowledgeable, and always goes the extra mile to help with sourcing, processing, and handling any issues that come up. With her support, using CJ Dropshipping is not just convenient — it's a pleasure. If you're looking for a reliable app and a partner who genuinely cares about your success, I highly recommend CJ Dropshipping — and if you get the chance to work with Liora, consider yourself lucky!

Living Cozy Haven

Jul 21, 2025  on Shopify

Sam Huang helped me clear my doubt about shipping routes and warehouses. Thank you for a very good experience.

TruCozyFit

Jul 19, 2025  on Shopify

I’ve been working with Angel and I’m genuinely impressed by her professionalism and quick responses. She walked me through the entire process clearly, helped me set up product sourcing, and explained everything from customization to shipping with patience and clarity. I’m excited to launch my store with her support. Highly recommend Angel if you’re looking for a reliable CJ agent!

Chloe-Amour

Jul 19, 2025  on Shopify

I’ve been working with Anisa from CJ Dropshipping for quite some time now, and I can confidently say she’s been absolutely amazing! She handles all my orders with great care and efficiency. Her communication is incredibly fast, she always responds quickly and clearly, no matter the time. Anisa consistently manages to get me the best prices and goes out of her way to ensure everything runs smoothly. She's reliable, professional, and truly understands the needs of a dropshipping business. I’m still working with her today, and I wouldn’t want anyone else handling my orders. Highly recommend her to anyone looking for a dependable and proactive agent!

Celzoir

Jul 18, 2025  on Shopify

Excellent service and truly reliable! My CJ agent Beverly always responds quickly, helps me find the best products, and ensures smooth and fast fulfillment. Communication is clear, and any issues are solved immediately. Thanks to this support, my business runs much more efficiently. Highly recommended for anyone looking for a trustworthy dropshipping partner!

MaineCoons&Co

Jul 17, 2025  on Shopify

"I work with agent Kate Zhou, who is very professional. She always gives me excellent advice. I highly recommend it!”

Vintique

Jul 17, 2025  on Shopify

I've been using CJ Dropshipping for a bit now, and my experience has been nothing short of excellent. As someone new to e-commerce, I had a lot of questions and needed a reliable partner to help me navigate the process. What made the biggest difference for me was my personal agent, Vject Wang. From the very beginning, Vject has been incredibly supportive, responsive, and efficient. Whether it's sourcing products, handling order issues, or ensuring fast communication with suppliers, Vject is always on top of things. He goes above and beyond to make sure everything runs smoothly.

pisadas de encanto

Jul 16, 2025  on Shopify

I am very satisfied with the service. The team is extremely courteous and always willing to help. Support communicates immediately with any questions, which gave me a lot of confidence throughout the process. Highly recommended for those seeking fast, professional, and personalized attention.

Calmelia

Jul 16, 2025  on Shopify

A True Partner in My Dropshipping Journey — Thank You, Ken! Working with Ken from CJdropshipping has been an absolute game-changer. From day one, Ken brought not just efficiency, but genuine care and strategic insight into every step of the process. Whether I needed help bundling products, clarifying SKUs, or ensuring seamless fulfillment, he was always responsive, patient, and proactive. He didn’t just “do his job” — he anticipated problems before they happened, offered solutions I hadn’t even thought of, and always followed through. Even in high-pressure moments, Ken remained calm, kind, and laser-focused on solutions. That’s rare. Thanks to his support, I’ve launched winning offers faster, kept customers happier, and scaled smoother. If every agent were like Ken, dropshipping would be a breeze. Massive shoutout to Ken — the kind of agent every serious entrepreneur deserves.

Skin Glam Tech™

Jul 16, 2025  on Shopify

My favorite Dropshipping supplier! I've tested all that's out there, and I can say with confidence that CJ is by far the best. My CJ agent, Ken, is also great, always very helpful.

ChicClip

Jul 15, 2025  on Shopify

I was initially confused about how to work the site, however with the amazing help of my agent Essie, she was able to tell me how to do everything I needed to do, even complex tasks like combining multiple SKUs into one product. I would recommend this app for anyone, even beginners

Zenithoria

Jul 14, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Stan Lin is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

Velaize.com

Jul 14, 2025  on Shopify

Me gusta mucho la atención de los agentes para resolver los problemas, es muy rápido y en especial Angel me ha tratado muy bien y muy atento para ayudarme.

Dopenism X-Clusives

Jul 14, 2025  on Shopify

OMG The support and patience I received from Gildan was A1. She walked me through everything considering I didn’t have a clue of what I was doing. She made me feel comfortable about not knowing what I was doing. She’s also a sweet heart.

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