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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,651)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Pillow Haven

Jun 11, 2025  on Shopify

Excellent Service by Anisa! Anisa did a fantastic job — she was incredibly helpful, attentive, and accommodating throughout the entire process. Her professionalism and dedication truly stood out. We sincerely hope she gains even more clients and exciting opportunities in the future. She’s one of the best representatives we’ve worked with!

Zanraco

Jun 11, 2025  on Shopify

I've had a good experience with CJ Dropshipping so far. The platform is simple to use, making order fulfilment smooth and efficient. Product sourcing is useful and quick. Shout-out to Connie for helping with invalid order fulfilment.

RonyWave

Jun 11, 2025  on Shopify

Very helpful in sourcing new products with customer service very responsive to any issue. I had an excellent experience with Paradise Zhong, my helpful agent from CJ

Ma boutique

Jun 11, 2025  on Shopify

Outstanding Experience with CJ Dropshipping – Huge Thanks to Alley! I've been using CJ Dropshipping with my Shopify store for several months now, and I’m thoroughly impressed with the service. The platform is user-friendly, offers a wide range of products, and the shipping times are very reasonable. But what truly sets it apart is my dedicated agent, Alley. She is absolutely amazing – responsive, professional, attentive, and always goes the extra mile. Thanks to her, my orders are processed quickly, any issues are resolved immediately, and I can focus on growing my store with peace of mind. If you're looking for a reliable partner for your dropshipping business, CJ with an agent like Alley is the perfect combo! Highly recommended.

Titantrek

Jun 10, 2025  on Shopify

Choosing a fulfillment platform. Had a pretty good and informative conversation with Kate Zhou. Looks like worth to try.

Samuel's Online Store

Jun 10, 2025  on Shopify

Angel Li patiently answered many of my questions, even though it must have been exhausting for her. She taught me about the importance of stocking products in a warehouse to reduce transit time — a strategy I now consider one of the most valuable in Dropshipping. Thank you again.

TEAKADO

Jun 09, 2025  on Shopify

Angel Li quickly resolved my issue. I really appreciate her quick response and knowledge of the situation.

Tech Nest

Jun 09, 2025  on Shopify

incredible support from my agent whose name is angel li, anytime i need something theres is always someone to help to find out. the only bad thing i find in this pages is that theres so many sellers dont provide pics and videos whenever you need it.

Koala Bands

Jun 09, 2025  on Shopify

They are the best platform for beginners, tutorial videos and customers support. Luna Zhao is very attentive.

Flappy Bird Toys

Jun 09, 2025  on Shopify

Hugo helped my everytime with anything i needed to solve. He responce really fast. App over all works pretty good.. Thank you

LifeHub

Jun 09, 2025  on Shopify

I had a great experience with the CJ team! The support agent who helped me (Max Chen) was very responsive and solved my issue quickly by splitting my order and removing a product I didn’t need. Excellent communication and fast service — highly appreciated!

Liorax

Jun 09, 2025  on Shopify

Had a very nice experience with CJDropshipping. Luna Zhao helped us get better deals with the products. She is very friendly and helpful with amazing service. Would definitely recommend this platform!

Bennii

Jun 08, 2025  on Shopify

Great service and my account manager Max has been absolutely amazing. He's really helped the business and has been incredibly diligent with his work.

Evercore

Jun 06, 2025  on Shopify

well i'm writing this review for the sake of Willa Chen the agent, Unbelievable Help, she can get you literally out of big problems concerning your supplies of orders . if you just starting dropshipping or even an expert this woman will make your job goes Fine As Wine!

EDEN

Jun 06, 2025  on Shopify

Alley is the best! Her customer service is top-notch — she’s kind, patient, and always goes above and beyond to make sure my concerns are resolved quickly and smoothly. Every time I’ve needed help, she’s been incredibly responsive, thorough, and genuinely cares about making things right. Thank you, Alley!

Mamalona Posters

Jun 06, 2025  on Shopify

I've had a great experience with CJdropshipping so far. The platform is simple to use and makes order fulfillment smooth and efficient. A special shoutout to our agent, Hugo, who is quick to respond and incredibly helpful.

도도한스

Jun 05, 2025  on Shopify

이앱은 최고입니다. 앱은 초보자를 위해 에이전트를 붙여주고 그들은 친절히 모든질문에 답해줍니다. 저는 휴고가 도와주었는데 그는 너무 친절했어요, 덕분에 무사히 오픈을 앞두고있어요, 늦어지는 공급업체에게 답변을 직접받아주고 제가원하는 맞춤형포장을 해주기위해 엄청난 노력을 해주었어요. 저는 그의 노고에 경의를 표합니다.

Lofani

Jun 05, 2025  on Shopify

Had great experience especially with the support. Paradise Zhong is one of the best Support Agents ive met and he helps me solve every single problem until now!

HEMO GALLERY

Jun 05, 2025  on Shopify

Thank you for your usual support, specially Lanny, for the professional and outstanding assistance! Your expertise and dedication truly made a difference, and I deeply appreciate your attention to detail and commitment to helping. You are truly exceptional

UNIQUE AMSTERDAM

Jun 05, 2025  on Shopify

This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request. I'd like to thank Miki Weng, a customer service agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours if left to normal processes. Highly recommended!

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