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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,640)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Celzoir

Jul 18, 2025  on Shopify

Excellent service and truly reliable! My CJ agent Beverly always responds quickly, helps me find the best products, and ensures smooth and fast fulfillment. Communication is clear, and any issues are solved immediately. Thanks to this support, my business runs much more efficiently. Highly recommended for anyone looking for a trustworthy dropshipping partner!

pisadas de encanto

Jul 16, 2025  on Shopify

I am very satisfied with the service. The team is extremely courteous and always willing to help. Support communicates immediately with any questions, which gave me a lot of confidence throughout the process. Highly recommended for those seeking fast, professional, and personalized attention.

Calmelia

Jul 16, 2025  on Shopify

A True Partner in My Dropshipping Journey — Thank You, Ken! Working with Ken from CJdropshipping has been an absolute game-changer. From day one, Ken brought not just efficiency, but genuine care and strategic insight into every step of the process. Whether I needed help bundling products, clarifying SKUs, or ensuring seamless fulfillment, he was always responsive, patient, and proactive. He didn’t just “do his job” — he anticipated problems before they happened, offered solutions I hadn’t even thought of, and always followed through. Even in high-pressure moments, Ken remained calm, kind, and laser-focused on solutions. That’s rare. Thanks to his support, I’ve launched winning offers faster, kept customers happier, and scaled smoother. If every agent were like Ken, dropshipping would be a breeze. Massive shoutout to Ken — the kind of agent every serious entrepreneur deserves.

Skin Glam Tech™

Jul 16, 2025  on Shopify

My favorite Dropshipping supplier! I've tested all that's out there, and I can say with confidence that CJ is by far the best. My CJ agent, Ken, is also great, always very helpful.

ChicClip

Jul 15, 2025  on Shopify

I was initially confused about how to work the site, however with the amazing help of my agent Essie, she was able to tell me how to do everything I needed to do, even complex tasks like combining multiple SKUs into one product. I would recommend this app for anyone, even beginners

Zenithoria

Jul 14, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Stan Lin is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

Velaize.com

Jul 14, 2025  on Shopify

Me gusta mucho la atención de los agentes para resolver los problemas, es muy rápido y en especial Angel me ha tratado muy bien y muy atento para ayudarme.

Dopenism X-Clusives

Jul 14, 2025  on Shopify

OMG The support and patience I received from Gildan was A1. She walked me through everything considering I didn’t have a clue of what I was doing. She made me feel comfortable about not knowing what I was doing. She’s also a sweet heart.

Nivora

Jul 14, 2025  on Shopify

I’ve been in touch with Shiny Zhong regarding my order fulfillment, and I really appreciate the communication and support so far. Even though there was an initial delay, Shiny was responsive and willing to improve the process. Looking forward to smooth and efficient fulfillment going forward. Thank you for your effort and attention to detail!

GRIPNEST

Jul 12, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Cassiey is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

For Her With Love

Jul 11, 2025  on Shopify

I was having such difficulties with my shopify store and the inventory not showing up. Christine Yu helped me to get my issues resolved quickly after me thumbing through for over an hour trying to figure it out myself. Thank you.

SELLUNIX

Jul 11, 2025  on Shopify

Quick responses. I am very satisfied. Bravo #Bonnie and #Ruth. The best assistants. Thank you for always being there for us at all times. <3

Saku Apparel

Jul 11, 2025  on Shopify

CJ Dropshipping can source many products, often at good prices. I had multiple products sourced in under five minutes. They also have reliable customer service, and I had a great experience with Alan from the CJ team. For anyone starting dropshipping, I can recommend CJ.

Maison Fantine

Jul 11, 2025  on Shopify

C'est un partenaire de travail très aidant! Je parle souvent avec Alan et il m'aide, me conseille, me trouve toujours des solutions en plus il fait tous ses suivis ce qui m'enlève du stress ! Son travail exceptionnel fait toute la différence ! Merci Alan

Marc Universal Store

Jul 11, 2025  on Shopify

i'm very satisfied with the Cj customer services specialy the agent '' Vject Wang'' helped me throught any step to solve a big issue i faced on my store orders! i highly recommend his services. thanks a lot

Blend Bazaar

Jul 09, 2025  on Shopify

Angel was very helpful with providing the step by step tutorial on how order processing work on Cj as i'm new to the dropshipping industry. Thank you for your help.

Markaffil

Jul 09, 2025  on Shopify

My problem was not resolved due to its nature, however, Angie represented the company well with her quick response and professionalism.

LabelLoopzz

Jul 09, 2025  on Shopify

I’ve had a few issues while working with CJ Dropshipping, but Ken has been a huge help throughout the process. He’s always been quick to respond and genuinely helpful. Ken took the time to follow up, explain things clearly, and make sure problems got sorted out properly. It really made a difference having someone reliable on the other end. Appreciate all the support—thanks, Ken!

Grind&Grad

Jul 09, 2025  on Shopify

I had a great experience with CJdropshipping, thanks to April! She was super helpful, quick to respond, and made sure everything went smoothly with my order. Her communication was clear and professional, and she really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again. 5 stars – highly recommend, especially if you get to work with April.

ArguE CulturE

Jul 09, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Sini Liu is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

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