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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping
<h3>What Merchants Think</h3> <p> The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively. </p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.</li> <li>Fast shipping services and competitive product prices.</li> <li>User-friendly interface, making navigation and order management easier.</li> <li>A wide variety of products and sourcing options.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.</li> <li>Some users experience poor customer support interactions, contrary to positive reviews.</li> <li>Issues with feature implementation not meeting the expectations set by marketing.</li> <li>Occasional reports of miscommunication leading to repeated explanations of issues.</li> </ul> <h3>Final Thoughts</h3> <p> Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements. </p>

Reviews (9,772)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

KOUZEMAT

Mar 28, 2025  on Shopify

Many thanks to Leah for her availability and the quality of the information she was able to give me.

Klyber

Mar 27, 2025  on Shopify

Great app, good services. Special thanks to Anisa – she’s been incredibly supportive and still helps me daily within the app. Really appreciate her dedication!

Mask 'n Dreams

Mar 27, 2025  on Shopify

I’ve been working with Celia Liang and the experience has been amazing! She are extremely professional, responsive, and always go above and beyond to ensure everything runs smoothly. From product sourcing to shipping, they make the entire process seamless. Highly recommend their services if you want reliable support for your dropshipping business!

Healthy Lunch

Mar 27, 2025  on Shopify

This service is really efficient, especially thanks to Vincy who always find relevant solutions to our problems.

Ashby

Mar 27, 2025  on Shopify

I had an amazing experience with CJ Dropshipping’s customer support, all thanks to Anisa! She was incredibly helpful, professional, and patient throughout the entire process. I had some issues with my order, and she quickly provided clear solutions while keeping me updated every step of the way.

Mirinda

Mar 27, 2025  on Shopify

CJ Dropshipping has been great so far. The best part has been my agent, Kris Qi. I run a fashion brand and was having issues with shipping prices, Krise instantly found a solution and reduced my costs by a lot. 100% recommend Krise Qi and CJ Dropshipping for your dropshipping business

Tendance Express

Mar 27, 2025  on Shopify

Perfect and fast service! Thanks to Sini Liu for her professionalism and efficiency. Always available and ensures excellent order tracking. I highly recommend CJ Dropshipping!

dealdaystore

Mar 26, 2025  on Shopify

I started using CJdropshipping recently, and so far the experience has been excellent. The platform is user-friendly and offers a wide range of products and services that are perfect for starting and growing an online business. I’d like to give a big shoutout to Vincy – she's been amazing at handling my requests and always provides quick, helpful responses. Her support has made everything much easier. I’m really happy I chose CJdropshipping!

MIKSTOREPH LLC

Mar 26, 2025  on Shopify

I want to take a moment to recognize July from CJ Company for her outstanding service and dedication. She has been the best agent I’ve worked with, consistently going above and beyond to assist my business. Her professionalism, responsiveness, and expertise make every interaction seamless and efficient. Whether handling inquiries, solving challenges, or providing valuable insights, July always delivers with excellence. Her commitment to customer satisfaction and her deep understanding of my business needs set her apart. I truly appreciate all her hard work and highly recommend her to anyone looking for top-tier support. Thank you, July, for being an invaluable partner in my business success!

Jazzy Tune

Mar 26, 2025  on Shopify

Thanks for the helpful customer service Connie and Judy who solve my problems in time. I am new to this app but I recommend it to everyone as you will always get an answer for your doubts.

Solvano

Mar 26, 2025  on Shopify

Lene is an absolute joy to work with! From the very beginning, she has been incredibly supportive, always going the extra mile to ensure everything runs seamlessly. Her positive attitude and eagerness to help make every interaction smooth and enjoyable. Not only is she highly knowledgeable, but she is also approachable, making collaboration and communication effortless. What truly sets Lene apart is her reliability—she is always available when needed, offering support, guidance, or a fresh perspective. No task is too big or too small, and she handles each one with remarkable professionalism and efficiency. She is proactive, detail-oriented, and consistently seeks ways to improve processes and simplify tasks for everyone involved.

Modelot.com

Mar 25, 2025  on Shopify

CJ provides the best service with fast shipping and huge selection. Their employees are very helpful and my agent John is great and really helps me a lot. He's very responsive and has solved all issues I ever had.

SOLINVICTUS

Mar 23, 2025  on Shopify

I’ve had a great experience with CJdropshipping! Their platform is efficient, and their customer service is reliable. They provide a smooth fulfillment process, and their team is always available to assist. Highly recommend for anyone in the eCommerce space! Agnes has been incredibly helpful! She provided fast replies and clear guidance on handling tax and import duties for my three Shopify markets. Her knowledge and advice made the process much easier to understand. I truly appreciate her support and professionalism!

JoyaJoya

Mar 21, 2025  on Shopify

Had the pleasure to work with Connie & Isabella support was top notch resolved my issues were very patient and nice about it too ! Exemplary support!

The Compression Lab

Mar 21, 2025  on Shopify

Lene is hands down the best agent I've worked with. She's super quick to respond and always goes out of her way to help whenever there's an issue. No matter what comes up, she finds a solution and makes things easy. On top of that, she really knows her stuff. She’s given me great advice and insights that have helped my business a lot. If you're working with CJ, having someone like Lene makes all the difference. She's been a huge part of keeping my business running smoothly!

Farah Fitline

Mar 21, 2025  on Shopify

CJdropshipping has been great to work with. The platform is reliable, but what really stands out is the support. Anisa has been amazing—super helpful, fast, and always on point. Really appreciate her!

Elumiere

Mar 19, 2025  on Shopify

I had the pleasure of using Zoey Zheng's support service, and I am absolutely impressed! Zoey was extremely helpful, friendly, and professional. She took the time to thoroughly answer all my questions and resolved my issue quickly and efficiently. Her patience and dedication to assisting me went above and beyond my expectations. It's rare to experience such excellent service. I highly recommend Zoey Zheng and will definitely rely on her support service again in the future!

New AVEnue Living

Mar 19, 2025  on Shopify

Sinceramente tutti i ragazzi che fanno parte dell'assistenza cjdrop sono bravissimi gentilissimi educatissimi cortesissimi tutto issimi perché veramente sono gravi eh non è facile trovare delle persone che hanno così tanta pazienza soprattutto quando si parlano lingue diverse veramente sono molto contenta ed orgogliosa di farne parte grazie angel sei stata gentilissima un grande abbraccio alla prossima ave

Halo Comfort

Mar 18, 2025  on Shopify

I would NOT recommend CJ Dropshipping. Their inventory management is a complete disaster—products are constantly out of stock, yet their website never reflects it. I always have to inquire if items are actually available instead of them simply updating their inventory. It’s a huge waste of time and incredibly frustrating. Customer service is just as bad—slow to respond and not very helpful. When they finally do reply, they give vague answers and no real solutions. They never seem to improve their system, leaving sellers stuck with constant stock issues. And don’t even get me started on sample shipping—it takes way too long! If you're trying to test products before selling, expect major delays. Overall, CJ Dropshipping is unreliable, inefficient, and more trouble than it's worth. Look elsewhere if you want a smooth and stress-free dropshipping experience!

GIRRŌS

Mar 18, 2025  on Shopify

I had an excellent experience with the customer service team, especially Gildan. She was extremely helpful, professional, and attentive. I truly appreciate her support and dedication. Highly recommend

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