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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,039)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Blue&Cove

Oct 01, 2025  on Shopify

CJ Dropshipping has been an excellent partner for my store. Their platform is user-friendly, with a wide variety of products and reliable shipping options. The integration with Shopify is smooth and makes managing orders very simple. Customer support has been responsive and helpful whenever I had questions. Overall, I’m very satisfied with the service and highly recommend CJ Dropshipping to anyone starting or scaling their e-commerce business.

Lucas Moretti

Sep 30, 2025  on Shopify

best supplier in for dropshipping, big thanks to Mango for the great service and help always on my side :)

Care us™

Sep 30, 2025  on Shopify

Thank you, cjdropshipping. The platform is easy to use. A big plus for Angel, my favorite; she is responsive, attentive, and patient. I recommend her with my eyes closed."

Pixel Arc

Sep 30, 2025  on Shopify

Working with CJDropshipping has been a great experience, our agent Krise Qi has always been extremely kind and fast to respond to any of our requests or issues. Very happy with the service they provide.

Alpen Heide

Sep 30, 2025  on Shopify

Lene is our account manager and is doing a very good work! She is responding fast to our needs and because of her, we have a smooth backend. Thank you Lene for your support!

Hudson Grace

Sep 29, 2025  on Shopify

the service is great. Good quality products with reasonable quotes. The service is also great. Beatrix is great at communication and problem solving. She is by far the best agent I have worked with.

mahenastore

Sep 28, 2025  on Shopify

CJ is an excellent site for those who decide to do dropshipping. They have a very large catalog, also for wholesale purchases. I am assisted by a personal agent, EILEEN, who is very professional and kind, helping me choose products and supporting me with any issues related to my Shopify site. Excellent.

HPV Clear

Sep 28, 2025  on Shopify

CJDropshipping is amazing! Super fast order processing and excellent service. Special thanks to Maidie Tu for being incredibly supportive and always there to help. Truly outstanding

Exquisitetrends

Sep 28, 2025  on Shopify

CJ is best partner for building a brand and I get the best help from Maidie my agent who helps me to make sure I win

Tekotek Store

Sep 28, 2025  on Shopify

The product supplied from CJ are much cheaper than Aliexpress. CJ has been helping me with a discount a lot on delivery and all thanks to Stan Lin. Good service and fast response when I needed.

Veroux Mode

Sep 26, 2025  on Shopify

I'm amazed at how well CJ dropshipping works! I was assigned an agent named Elizabeth, and she's so helpful! I give them a solid 5 stars. Thank you, Elizabeth, you're the best!

Decor♦Beauty♦Artdig

Sep 25, 2025  on Shopify

Alley from CJ Dropshipping has been incredibly helpful and professional. She explained everything clearly and patiently, making the whole process much easier to understand. Great support!

PawfectCare

Sep 25, 2025  on Shopify

My experience with CJ Dropshipping has been excellent! My CJ agent Stan Lin is always incredibly helpful—quick to respond and always proactive in finding solutions whenever there’s a minor issue. Having Vject as my agent truly makes the whole experience outstanding from start to finish. He's consistently supportive and goes above and beyond to ensure everything runs smoothly. I really appreciate his dedication and professionalism!

Charmfulness

Sep 24, 2025  on Shopify

As always, Vject Wang provided outstanding customer support. He answered all my questions promptly and addressed my uncertainties with clarity and precision. His polite and professional attitude makes the interaction very pleasant. I truly appreciate his efficiency and dedication to helping customers. Excellent service every time.

Hatley Designs

Sep 24, 2025  on Shopify

Do not use this company in the US because they have poor customer service and will delay your orders consistently. Their inventory is never accurate, and the quality of their products are getting worse. This must be acceptable internationally, but I guess that is what you get for free dropshipping company.

Qexell ltd

Sep 23, 2025  on Shopify

Luna was exceptionally good with helping me out when I needed help with invoices and other stuff! Very professional and very fast with replies. I highly recommend CJ!

God Cloth

Sep 23, 2025  on Shopify

I needed help with a complex order and Angel was a great help. Stayed with me until it was completed. Very thankful she made so easy. I have found CJ to be the best fulfillment partner. If one of the other platforms doesn't come through, they always do. My go to!

LifeStyle By Adora

Sep 23, 2025  on Shopify

Jonathan Yan is an excellent representative. He has been assisting us professionally and efficiently throughout the process. His knowledge, responsiveness, and courteous attitude made the entire experience smooth and pleasant. He truly goes above and beyond to ensure customer satisfaction. Jonathan deserves a solid 5-star rating — highly recommended!

J5Essence

Sep 23, 2025  on Shopify

CJ has been so helpful all the services offered, the people on the other end really listen, hear and get you the answer you need to do what needs to be done. Starting a new business and not knowing everything on what to do and how to do it , it sure helps with this support. I am so appreciative of this type of support. Thank you so much Ken Cheng and Max, super helpful agents.

CHOW CHOW PARAISO

Sep 23, 2025  on Shopify

“A huge thank you to Charlotte,Aron,Billy, for her outstanding support! As a beginner in CJ Dropshipping, I had so many doubts and difficulties, but she has always helped me with incredible speed and contagious enthusiasm. She is so patient and manages to make even the most complicated things super easy to understand. With her, I always find the right solution in just a few minutes! Thanks to Charlotte, everything feels easier — truly impeccable and professional assistance. ”

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