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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,653)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Soliane

Jun 29, 2025  on Shopify

Service client réactif et très patient. J'ai été guidé par Ruth et Bonnie nos conseillère Cjdropshiping qui ont su trouver une solution à mon problème assez rapidement. Leur gentillesse et leur patience m'ont rassuré et m'ont mise en confiance. Je recommande ce service à 100%. Rien à dire.

Shop Lentura

Jun 29, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Curry is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

Vercler

Jun 27, 2025  on Shopify

Recensione dall'Italia, Servizio clienti impeccabile e Applicazione che offre moltissime opportunità.

ok best bark bargains

Jun 27, 2025  on Shopify

I contacted Cj drop shipping today , because i was getting some fraud mails. There i found Bonnie . She is excellent and well acquainted with her job works.. She solved my all queries promptly. I am very much happy for the service she has rendered. Thank you Cj for appointing an good customer care executive like Bonnie. Thank you

Modaris

Jun 27, 2025  on Shopify

This supplier is by far the best I’ve worked with, i was connected with John. The service is fast, professional, and always reliable. With their support, I’ve been able to scale my business and generate solid profits without any hassle. The product quality is outstanding and their shipping times beat everyone else. Truly a partner you can count on.

ElectroDrive

Jun 27, 2025  on Shopify

I sincerely want to thank Ariana Dong for the excellent service and personalized support she provided. From the very beginning, she demonstrated professionalism, quick responses, and a genuine interest in helping me clearly resolve my issue. She guided me step by step through the entire process, answering questions about orders, product synchronization, and payments. Her kind and efficient attitude made a big difference in my experience as a seller. Without a doubt, Ariana is a great representative of the CJdropshipping team. Thank you for your dedication and constant support!

TrueRoo

Jun 27, 2025  on Shopify

huge shoutout to Maidie Tu for her outstanding support getting me set up with CJ’s 3PL services. She made the onboarding process incredibly smooth, answered all my questions quickly, and helped me save a significant amount of money by recommending better warehouse and shipping options. Maidie was proactive, professional, and genuinely cared about my business success. She made what could’ve been a complicated transition super easy. If you’re working with CJ, you’re in great hands with Maidie! Highly recommend.

Soliane

Jun 27, 2025  on Shopify

Service client réactif et très patient. J'ai été guidé par Ruth, notre conseillère Cjdropshiping qui a su trouver une solution à mon problème assez rapidement. Sa gentillesse et sa patience m'ont rassuré et m'ont mise en confiance. Je recommande ce service à 100%. Rien à dire.

Vivien Collection

Jun 26, 2025  on Shopify

I've been using CJ Dropshipping for a while now, and I have to say their customer service is outstanding. Every time I have a question or need help, their team is quick to respond and always professional. I especially want to give a big shoutout to Billy — he's been incredibly helpful, patient, and responsive throughout the process. Whether it's checking on product availability or helping with order issues, Billy always goes the extra mile to make sure everything runs smoothly. Highly recommend CJ Dropshipping if you're looking for reliable service and great support!

OcuraLife

Jun 26, 2025  on Shopify

April is an amazing agent! She’s always fast, helpful, and super friendly. Every order is handled professionally and she makes everything so much easier. Highly recommend working with April on CJ

FabuLiz Coloring

Jun 25, 2025  on Shopify

Kimberly helped with my questions and concerns. She provided me with great service and was as quick as possible. Kimberly makes me feel safe to ask any question I might have as well as asking for help.

HypePod

Jun 25, 2025  on Shopify

My agent, Kimberly, has been amazing thus far throughout my journey. I just started recently, and I had to learn the ins and outs of CJDropshipping along with Shopify. She guided me along the way and answered all of my questions. She is super attentive and responds very quick! 10/10 Recommended.

Lorenzi & Montague

Jun 25, 2025  on Shopify

Isabella is great to work with. She is actively involved, no question is too much, and she always provides the right information. I definitely recommend Isabella.

SolarLED

Jun 25, 2025  on Shopify

We've had an outstanding experience with CJ Dropshipping, especially thanks to our incredible agent, April. Her support has been nothing short of exceptional — always fast, clear, and solution-oriented. Any time we have a question or need assistance, April is there, often replying within minutes and making sure everything runs smoothly. The platform itself is intuitive and integrates perfectly with Shopify, but what really sets CJ apart is the human support behind it. With April by our side, we feel confident managing orders, solving issues, and scaling our business without delays. The fulfillment process is reliable, the product range is extensive, and the communication is always proactive. Huge thanks to April and the CJ team — you’ve made our dropshipping operations not only easier but much more successful.

Dark Tek Store

Jun 25, 2025  on Shopify

I find CJ human agents like Sini Liu extremely helpful in tracking order although the platform can be intimidating and could do with a better overal design they have helped drive my business on platforms such as Shopify and eBay.

LUIMINO

Jun 24, 2025  on Shopify

Great Experience with CJdropshipping Thanks to My Agent Kerin! I’ve been using CJdropshipping for a while and the platform has gotten much faster and more reliable. Processing times, tracking updates, and sourcing are much better now. But the main reason for this 5-star review is my agent Kerin. Kerin is super responsive, professional, and always helpful. He replies quickly, solves problems fast, helps source products, and offers the best shipping options based on my needs. He also keeps me updated on my orders without me having to ask. A good agent makes dropshipping so much easier, and Kerin is definitely one of the best!

Luntra™

Jun 24, 2025  on Shopify

Excellent service. So far i've had a great experience with CJdropshipping/ The platform is easy to use and the same for finding products and make order fulfillment. I want to highlight the assistance of my agent Alan Yang that is always there to help. Your dedication and outstanding support truly made a difference. Thank you for your excellent work!

WRLDEU SHOP

Jun 24, 2025  on Shopify

I had a great experience with CJdropshipping, thanks to Alan! He was super helpful, quick to respond, and made sure everything went smoothly with my order. His communication was clear and professional, and he really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again. 5 stars – highly recommend, especially if you get to work with Alan

Marc Universal Store

Jun 24, 2025  on Shopify

i'm very satisfied with the Cj customer services specialy the agent '' Leah'' helped me throught any step to solve a big issue i faced on my store orders! i highly recommend his services. thanks a lot

Trendy Xmart

Jun 24, 2025  on Shopify

Excellent service, we have had so much help and constant support from our cj rep Leila Zhuang . He is always quick to answer and look into any questions we have. thanks for your prompt support

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