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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,099)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

LUMI LONDON LTD

Dec 07, 2025  on Shopify

I just processed my very first order for my store through CJ Dropshipping, and I was a little nervous and excited at the same time. At first, I had some difficulty figuring out the process, so I reached out to customer service and spoke with Linda. She was absolutely brilliant! Linda provided clear, quick, and easy-to-follow instructions, and thanks to her guidance, I was able to complete the order successfully. It truly wouldn’t have been possible without her help. Five-star service — thank you so much, Linda, and thank you CJ Dropshipping!

AmirArsalanLLC

Dec 05, 2025  on Shopify

Outstanding Experience with CJ Dropshipping! I couldn’t be happier with this choice. Everything exceeded my expectations — from the quality to the attention to detail. The CJ Dropshipping team was professional, responsive, and clearly committed to delivering excellence. What impressed me most was how smooth and enjoyable the entire process was. I would absolutely recommend CJ Dropshipping to anyone looking for reliability and top‑tier results. Five stars all the way!

Nijman Amsterdam

Dec 05, 2025  on Shopify

Zeki is helping me very good. Fast and polite communication. Thank you Zeki for your service and effort!

Division Twenty

Dec 04, 2025  on Shopify

Cary's has been wonderful to deal with! From order processing help, negotiations, to order fulfillment. CJ Makes it easy to track and fulfill all of your orders.

My Store

Dec 04, 2025  on Shopify

I recently received assistance from a fantastic personal agent, Kyning Huang, who was able to assist me in getting all the exact information I needed to start listing and selling a product from my supplier. He was a great help!

velmora

Dec 03, 2025  on Shopify

guys you dont realize how helpfull Alley is as an agent, i really appreciate all his hard work and she is the best agent ever.

Star Gabi

Dec 03, 2025  on Shopify

Angel Li was so very helpful and professional with helping me figure out why my listings from CJ Dropshipping to Shopify was not fully syncing to my website. She provided screenshots walking me through the process. It's now fixed. 5 star is not enough. Angel deserves a 10 star. Thank you, Angel, for your hard work and patience

DATNEWDRIP

Dec 03, 2025  on Shopify

Support service is quick, to the point, and they actually solve your problems. what a concept ha. Shout out to Ken for his help today, thanks again.

AccessoriesLifes

Dec 02, 2025  on Shopify

Thank you very much for your great support and thank you to dear Angel who patiently handled my request.

TinyNest

Dec 02, 2025  on Shopify

CJ dropshipping heel fijn om samen mee te werken ik ben nog niet groot maar qua service top!!! ze reageren zo snel en helpen je tot je het snapt en werkt. echt een aanrader.

PerChoi

Dec 02, 2025  on Shopify

Very good service quality. Order delivered on time. Product quality as described. Staff support fast and enthusiastic, especially Gildan

Teyvora

Dec 02, 2025  on Shopify

I’m very satisfied about CJ dropshipping, especially Yuci from CJ Dropshipping’s support team. Everything is handled properly and the response time is excellent. Highly recommended.”

luxishop1.com

Dec 02, 2025  on Shopify

The support team at CJ Dropshipping is excellent, especially Ms. Gildan Wu. They made my work easier and patiently assisted me until the issue was resolved.

Zavora

Dec 02, 2025  on Shopify

Emily Liu has been absolutely incredible. She’s fast, reliable, and genuinely cares about helping her clients. Every time I needed support whether it was with COGS, order issues, variant updates or anything, she went above and beyond to solve everything quickly and clearly. Her communication is always smooth, she follows up without me even asking, and she makes the whole CJ experience 10x easier. Emily is truly one of the best agents I’ve worked with. Grateful for her help, she’s amazing!

Celeste&Ivy

Dec 02, 2025  on Shopify

Everything about Cj is good but the Agent service is way better then you could ever imagine, it’s like having a personal assistant helping you along the way. Special thanks to Ariana, she is more then great I can’t thank her enough !!!

Somni

Dec 01, 2025  on Shopify

amazing service! My agent Luria Xie helped me with some order issues I had and helped me solve and go through it. The agents are such a great help on this app!

Shahriarhub

Dec 01, 2025  on Shopify

I would like to thank cjdropshipping for the great support specially "Connie Jin" for her support to solve my concern.

VapoPet

Dec 01, 2025  on Shopify

Excellent work by Elizabeth, very attentive and quick solving my doubts and problems. Highly recommended, thanks :D

The LexLion

Nov 30, 2025  on Shopify

Amazing support. Gildan is reliable, and finds the solution very fast. Thanks for the great service!

Reviah

Nov 29, 2025  on Shopify

Ken is a great help! Working with CJ Dropshipping has been smooth, and Ken has made it even better. He’s responsive, knowledgeable, and genuinely committed to helping resolve issues quickly whether it’s variant mapping, inventory sync, or general support. Having someone like Ken on the CJ team makes a huge difference. Highly recommend CJ, especially if you get the chance to work with Ken!

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