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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,978)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

FitFlowMX

Jul 30, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Alan is always really helpful — he responds very quickly and is always focused on finding solutions whenever there’s a small issue. Having an agent like Alan really makes the experience a 10/10, as he's always willing to help and does his best to make the whole process as smooth as possible.

SleekrMe

Jul 30, 2025  on Shopify

Outstanding Service & Unbeatable Selection! I couldn't be happier with the customer service I’ve received from my dropshipper. Every interaction has been professional, prompt, and genuinely helpful. Whether I had questions about product specs, shipping details, or inventory updates, their team was always responsive and courteous, going above and beyond to ensure a smooth experience. The product selection is truly impressive. From trending items to timeless staples, there’s a wide variety across multiple categories, which has made it easy to tailor my store’s inventory to my niche. The quality of the products has consistently met or exceeded expectations, and the backend process is streamlined, saving me time and hassle. If you're looking for a reliable dropshipping partner with both top-tier service and a vast product catalog, I highly recommend working with them!

Pro Remedic.

Jul 29, 2025  on Shopify

I got my first order with CJ and I am very happy with the service & support provided by Bonnie Gu in processing the order. I interface is really simple and keeps all the details up-to-date as per changing rules and regulations. Highly recommended!

Arvilaro

Jul 29, 2025  on Shopify

We are CJ Customers for around 4 months now, doing multiple 6 fig monthly revenue and are very happy with CJs service! We are especially happy with our Account Manager Athena. She is always up to date, proactive and is solving our inquiries asap. Can only recommend!

Cosi Crib Boutique

Jul 29, 2025  on Shopify

5 Stars – Exceptional Support from Hugo at CJ Dropshipping I had a fantastic experience working with Hugo from CJ Dropshipping's support team. From the beginning, he was extremely responsive, knowledgeable, and genuinely committed to helping me resolve my issue. Whether it was tracking down an order, answering detailed product questions, or helping streamline logistics, Hugo handled everything with patience and efficiency. What stood out was his clear communication and willingness to go the extra mile to ensure my concerns were addressed promptly. It's rare to find support that feels both personal and professional—Hugo delivered both flawlessly. Highly recommend reaching out to him if you need help with CJ Dropshipping. Thanks again, Hugo!

Kaidwar

Jul 29, 2025  on Shopify

"CJ Dropshipping exceeded my expectations! Agent Janet was a lifesaver – super responsive, knowledgeable, and patient. guided me through the entire process, answering all my questions and resolving issues quickly. The platform is easy to navigate, and product selection is amazing. I'm thrilled with the results and would highly recommend CJ Dropshipping and Agent Janet to anyone looking for a hassle-free dropshipping experience. Thanks, Janet, for making this journey smooth and successful! "

My Store

Jul 29, 2025  on Shopify

So far my experience with CJ Dropshipping has been really good. My CJ agent Blaire is has been really helpful, she responds very quick and warned me about a raised price.

내 스토어

Jul 28, 2025  on Shopify

Excellent support from Belle! Everything was handled professionally and on time. I'm really satisfied with the service.

Shop 4 pawz

Jul 28, 2025  on Shopify

Great service. My agent Vject Wang has been really helpful in sorting out challenges along the way. CJ offers a great selection of product and the integration is super easy!

Torwag

Jul 28, 2025  on Shopify

I had the pleasure of working with Bonnie from CJ Dropshipping, and I can't express enough how grateful I am for her incredible support. From the very beginning, she was professional, friendly, and highly responsive. No matter what questions I had, Bonnie always provided clear, timely, and helpful answers — often going above and beyond to make sure everything ran smoothly. She helped me navigate the platform, assisted with product sourcing, and made the entire fulfillment process feel effortless. Thanks to her, I was able to focus on growing my business without worrying about backend issues. If you’re lucky enough to work with Bonnie, know that you’re in excellent hands. She's truly an asset to the CJ team and someone you can count on. Thank you again, Bonnie!

My Store

Jul 28, 2025  on Shopify

I was thoroughly impressed with Athena's service. She guided me through setting up my brand and inventory. Her support made the entire process smooth and stress-free.

Drop Charm

Jul 26, 2025  on Shopify

Working with Billy has been an amazing experience! He’s not only incredibly responsive and professional, but he also goes above and beyond to help us find exactly what we need — even when inventory is limited or special requests come up. Billy takes the time to understand our brand, offers thoughtful suggestions, and follows up quickly on every question. His support has been a huge part of helping us prepare for launch and feel confident in our fulfillment process. Thank you, Billy — we truly appreciate you! — Drop Charm (Las Vegas, USA)

Stärkere Strähnen

Jul 26, 2025  on Shopify

After some initial communication issues, my concern was eventually escalated and Ken was very helpful in resolving it.

PetsDzign

Jul 26, 2025  on Shopify

Connie on Cj helped me resolve a problem wirh an order, and she was top class. The service is always speedy

GREY STUDIOS

Jul 25, 2025  on Shopify

My agent Flora was super helpful and professional. Everything went smooth and fast. Highly recommended!

Meyer Modehaus

Jul 25, 2025  on Shopify

We work with CJ for over 6 years and were and are always happy. In the end of the day they are just the biggest and most experienced fulfiller. Special thanks to our great agent Mango, who is always there for us and helped to grow our business enormously.

Ma boutique

Jul 25, 2025  on Shopify

I had a difficult start with Cjdropshipping, their product range is not very wide and the results of their sourcing are not up to my expectations. I had to give up on a good number of products I wanted to market, not to mention the vague responses from suppliers, who only waste time between confirmation and non-confirmation, and in the end you don't know whether the product has been certified or not! Cjdropshipping should rework these points to offer a better user experience, simpler and smoother than at present! However, the communication service makes up for the suppliers' lack of fluidity and professionalism! I really appreciate the help of my agent Monesy Miao, who does an excellent job in terms of response time, responsiveness, accuracy of answers and feedback. I feel I can really count on him and that's satisfying, especially as a novice dropshipper. If I had to rate communication with Monesy Miao alone, I'd give it 5 stars ! However, I take everything into account, and it's clear that the lack of a product panel is detrimental to both my goals and my future progress, which is why I don't give Cjdropshipping 5 stars!

Maison Rose

Jul 24, 2025  on Shopify

CJ Dropshipping has been a great partner in my business. I'm especially thankful to my agent Sini, she's an amazing agent! Always responsive, fast, and efficient in solving any situation. Truly a pleasure to work with!

DIEGO DEALS

Jul 24, 2025  on Shopify

’ve had a truly great experience working with my CJ Dropshipping agent, Stan Lin. He’s extremely professional, responsive, and always willing to go the extra mile to help me with my store. Whether it's product sourcing, tracking orders, or solving issues quickly, Stan always makes sure everything runs smoothly. Thanks to his support, managing my dropshipping business has been much easier and more efficient. I highly recommend working with him if you're looking for a reliable agent on CJ. Keep up the great work, Stan!

TheInnerCo

Jul 24, 2025  on Shopify

hand on the best app for fulfilling orders, customization and more with the cheapest prices on the market. I mean even if you want a cheaper price you can talk to them. Vject Wang was a very helpful agent and he helped me setting up my branding and my inventory and finding cheaper prices. he is available all the time to help. The best.

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