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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Beard Ion

Jan 22, 2025  on Shopify

I am very satisfied with the app, the customer support is excellent, and Angel is perfect as a contact person who always helps me with my concerns.

MOTIVAP

Jan 22, 2025  on Shopify

Service au top un grand merci a Angel qui es à l'écoute et très professionnel je recommande à 100%.

Éladie

Jan 22, 2025  on Shopify

April helped me a lot, wanted to download my invoices- didnt know how. She replied to me in seconds and helped me directly! Perfect service !

Marcelli

Jan 22, 2025  on Shopify

The variety of products available is impressive, and the prices are great. Navigating through the app is a breeze thanks to its user-friendly interface. Huge shoutout to the customer support team, especially (Vincy), who went above and beyond to assist me...

Ashtray Planet

Jan 22, 2025  on Shopify

This review is about my agent, July Chan, not about the CJ app. July is very responsible and efficient. My queries and issues are always attended to quickly and well. CJ app has very limited functions compared to their web. I used to install but found it's not helpful. Need further improvement.

Etsohome

Jan 22, 2025  on Shopify

Anthony Chung and Luria are two supported that help me a lot during product order and tracking. Thank for your service. The delivery service is also good and it has various options for us to choose th most suitable one. Good choice for those who want to manage product devlivery around the world.

AvoirLaMode

Jan 22, 2025  on Shopify

Excellent Service from Kribee Huang! It has been an absolute pleasure working with Kribee Huang. The customer service provided was exceptional—Kribee was friendly, professional, and quick to assist me with all my questions. Their dedication to ensuring customer satisfaction is truly outstanding. Thank you, Kribee, for making the process so smooth and enjoyable! I highly recommend your service and will definitely work with you again.

iRelief Pain

Jan 22, 2025  on Shopify

I tried a lot of apps before and found that CJ is the best and easiest. They also have a good support, I had a problem and "Bring" help me to solve it. Thanks Bring I really appreciate.

Glami

Jan 21, 2025  on Shopify

Been using them for months and has been a great experience. Bin Han has also been very helpful and responds in a timely manner for all inquiries. Overall an excellent experience.

Marconetti Italia

Jan 20, 2025  on Shopify

CJ Dropshipping is a great platform for dropshipping and my agent Anisa is always quick and helpful in responding to my requests. I recommend trying this platform

MiniMampf

Jan 19, 2025  on Shopify

We have a perfect agent that helps us to search any product so fast. No question is open. Thank you (Leah)

Auraloup

Jan 19, 2025  on Shopify

JE MET 4 juste par se que la compréhension entre l agent et moi est pas toujours facile mais sinon ils reactif et présent.

RUBSIN

Jan 19, 2025  on Shopify

The best customer service: quick responses at any time without restrictions, providing support to anyone without hesitation. They are ranked number one globally.

Kaylanie

Jan 18, 2025  on Shopify

Ken and Elsa have been absolutely amazing throughout my experience with CJ Dropshipping! Their support, attention to detail, and quick responses made everything so seamless. I couldn’t have asked for better agents—they’re truly the best. Highly recommend their service

STYLD

Jan 18, 2025  on Shopify

Great app, easy to use. Kaycee Chen and Luria have been a great help going out their way sourcing items

The Cavemanstyle

Jan 16, 2025  on Shopify

I had an amazing experience working with Isabella! She has been incredibly responsive, proactive, and detail-oriented in helping us with shipping and new product development. Her dedication and professionalism made every step smooth and hassle-free. I truly appreciate her commitment to providing top-notch service. Highly recommend working with her!

Instinctive

Jan 16, 2025  on Shopify

Sini Liu is amazing, totally helped me some questions i had about my shipment, totally recommend!, Also I had an absolutely fantastic experience with Kribee Huang! Kribee went above and beyond to assist me, ensuring every question was answered promptly and with kindness. The level of professionalism, patience, and genuine care for customer satisfaction was truly exceptional. Highly recommend their service—thank you so much, Kribee!

Kosmic Bamboo

Jan 16, 2025  on Shopify

Stacey answered all of my late night questions regarding the process. The answers were clear and they were really helpful and responsive which made me feel better about them as an option. Thee service was great and I look forward to working with them soon.

ShopBoretti

Jan 16, 2025  on Shopify

CJ Dropshipping has amazing customer service! They respond super fast, which makes everything so much easier. Definitely recommend them!

Aman

Jan 15, 2025  on Shopify

Every interaction with CJ is a breeze, and Cherry Xu is always professional and quick to respond. Highly recommended!

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