Setting up a Shopify store for TikTok shop and CjDropshipping US warehouse for our product source,I've had so many integration issues between Shopify and TikTok shop and consulted my Cj Dropshipping assigned agent,Gwen Zhang,on matters that we're not their issues though She helped me on every step.locating issues,SKU# AND most importantly,The Assigned Agent Gwen,has answered every request for assistance...The Mr.Shopper Strictly Gifts Store owes a big thank you for your help.(Though rude of us assuming that business like CjDropshipping hours match our time zone,we're almost 12 hours difference.and so unaware of the working hours these agents maintain, multiple times Ms Zhang actually assisted me during her off work time that means the most to me so thank you...

Boran Chen helped me resolve a problem I had with my shopify store listing . I had problems connecting Cj dropshipping to my shopify store. the later showed the badge sold out on my Cj dropshiping products although the stocks are full so Boran helped fix this disconnection so now the store shows exactly what is visible in Cj dropshipping. Thanks Boran

I had an outstanding experience with Angel Li from CJdropshipping’s customer service team. She was incredibly patient, knowledgeable, and quick to respond. Every question I had was handled with clear explanations and genuine care. Angel went above and beyond to make sure my issues were resolved smoothly and efficiently. It’s rare to find customer service that feels this personal and reliable. Angel truly made the process stress‑free, and I’m grateful for her professionalism and support. She is a credit to the CJ team.

Hector Hao est un agent très efficace, je recommande, il m'a aidé a négocier le prix pour un produit en moins de quelques minute c'était réglé !

I’ve had an amazing experience working with Carman Wu at CJDropshipping! She is incredibly responsive and fast at resolving all kinds of issues, from order delays to special requests. Her professionalism and proactive approach make my business run much smoother. I am truly grateful for her constant support and highly recommend her service to anyone looking for a reliable agent. Thank you, Carman!

Outstanding support from Connie. Connie went above and beyond to help me diagnose a tricky technical issue. She spent a long time carefully investigating the problem, checking every detail, and making sure nothing was missed. Her patience, professionalism, and clear communication made a frustrating situation much easier to deal with. You can tell she genuinely cares about helping customers and getting things resolved properly, not just rushing through a ticket. Excellent support experience — thank you, Connie!

Bonnie helped me place the bundled order in few minutes, awesome support and very switched on and detailed

Connie Jin was very helpful in solving my problem. The situation seemed hopeless, as no one could meet my requirements. Connie was efficient, quick, and competent in resolving my issue. I highly recommend her as a consultant!

Excellent service from Emily Liu! She's been incredibly helpful with product sourcing and order fulfillment. Emily is responsive, professional, and always goes above and beyond to negotiate better prices and solve any issues quickly. Her support has made running my dropshipping business so much smoother. Highly recommend working with Emily Liu at CJdropshipping!"

I am very happy to report that my personal agent Adeline Wang helped me through a big mess with professionalism and personal contact. I was very frustrated due to a developer I had used to set up my e commerce store. I no longer work with this developer but she used her email to bind the store to my Cjs account. I had emaied the person to take her name off my account and she never responded. So I was stuck. I couldnt get orders to go thru bc my payment system had been set up with her email. Once I explained all that my agent Adeline went to work and after some verification and screenshots, she was able to get the store linked to me! I cant explain what a relief that was! If asked I would highly recommend her to help with your account.

Excellent customer service! Ken is really helpful he walked me through how to resolve my concern. Thanks Ken

I'm very lucky to have Jocelyn, I've worked with her for couple weeks now and I can say shes the best. After struggling with finding good supplier with great product costs + shipping cost she helped me solve that problem, now I can comfortably make profits while having a very good COG and shipping cost. I highly recommend her for anyone starting out or struggling.

I had a great experience taking to Arina Dong on CJdropshipping, she answered all my questions regarding stock control/shipping methods and she is very responsive and helpful, definitely recommend! Thank you Arina! Excellent customer service.

Amazing and fast service especially customer service name Connie That help me on the shipping method. She teach me step by step on the shipping method how to handle it and easy to understand. Thank you. Amazing WorkS

Amazing support from Leah! I had some issues with product variants and syncing, and Leah helped me quickly and professionally. She responded fast, explained everything clearly, and guided me step by step. Excellent service — thank you, Leah!

Bonnie provided excellent customer support. She helped me resolve my issue quickly and efficiently by switching the shipping method fast and without any complications. Her communication was clear, professional, and very helpful throughout the process. Thanks to Bonnie, everything was handled smoothly and easily. I truly appreciate her support and outstanding service.

Bonnie and Sam Huang was really helpful everytime I needed some help or had a question about something I didnt know . I recommend working with them, because they are always answering within hours or sometimes even minutes. really nice People, looking forward to work with Them in the future

I switched from zendrop to CJdropshipping and I don’t regret it this app is reliable for dropshipping and super helpful they always provide the best products to get you customers

This website is offering good service making things go smother. Thanks to their supportive and effective customer service especially Leah, I got my problem solved in less than 5 minutes. Many thanks to Leah and all the team

Bonnie Gu was excellent she explain to me how the payment method works, her explanation was very easy to understand. I am a new to CJ drop shipping. I am very satisfied with Bonnie's professionalism.