CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Bly's Journey

Feb 04, 2025  on Shopify

April has been awesome every time I had issues or questions, she is helpful and patient with me. After using the app for over 1 year now, there are a few updates I would like to see to streamline some of the functions.

EMPORIUM CONNECTION

Feb 04, 2025  on Shopify

So far I have nothing to complain about, the support staff are very attentive, and I am very grateful to Agnes who was very kind in informing me about what I needed.

Ovalo

Feb 03, 2025  on Shopify

This review is about my agent, Kristy, not about the CJ app. Kristy is very responsible and efficient. My queries and issues are always attended to quickly and well.

SKIMONY

Feb 03, 2025  on Shopify

du erhälst schnelle und klare Hilfe, es wird dir sofort geholfen und ist ein richtig guter Support!

MOTIVAP

Feb 02, 2025  on Shopify

Service au top un grand merci a Jolie et Angel qui ont étaient à l'écoute et très professionnels je recommande à 100%. Merci à vous les filles

sive products

Feb 02, 2025  on Shopify

CJdropshipping is a really good supplier, they are so helpful each time i need help on how to work around the website. Arina Dong was really lovely and id like to thank her so much.

Petrona's Boutique

Feb 02, 2025  on Shopify

I would definitely recommend this app to friends and family. I had the pleasure of texting with Bonnie about the issues I was having ,and with quick response from Bonnie really easy my anxiety to relax my issues are been taking care of thank you again Bonnie

speclear

Feb 02, 2025  on Shopify

Connie's customer service is amazing! she did an amazing job answering my queries and offered great communication!

Lurosa

Feb 01, 2025  on Shopify

I'm working together with Aron Lee. I could not be happier with my assistent to work with. I can really recommend CJ to start your online business.

FIFI LONDON

Feb 01, 2025  on Shopify

I just wanted to take a moment to express my heartfelt thanks to Rebecca for their incredible support during a challenging time. Their guidance and expertise were instrumental in helping me resolve a critical issue with my drop shipping business. Thanks to their expert advice, I was able to fix the problem and get my business back on track. I'm thrilled with the outcome and grateful for their help. Rebecca truly went above and beyond to ensure my success, and I couldn't be more thankful.

stips1212

Feb 01, 2025  on Shopify

He offers outstanding assistance and is very friendly. He is always willing to help with any questions and does so in a professional and polite manner. His support is truly appreciated."

INFINITE ESSENTIALS

Feb 01, 2025  on Shopify

If I could give a 10 star I would for Angel on CJ drop shipping review site. Angel's patience and guidance helping me with my first order was amazing. The best customer service I've had in a very long time. I hope Angel is available if I have any future questions. I really appreciated it beyond measure.

Liliandlico

Feb 01, 2025  on Shopify

Thanks to Billy's exceptional support, my issue was resolved quickly, and I felt valued as a customer. It's rare to encounter customer service agents who are as dedicated and helpful as Billy. I highly recommend CJ Dropshipping, and specifically Billy, to anyone in need of reliable and efficient service. Keep up the great work, Billy! You’re a true asset to the CJ Dropshipping team.

Pursh Mart

Jan 31, 2025  on Shopify

I’m so glad to comment about the amazing assistance that I got from REBECCA, Rebecca helped me to solve an issue I had in my Shopify store with kindness and patience . Thank you very much Rebecca for your assistance.

PLOOPY'S PICKS

Jan 29, 2025  on Shopify

Good customer service. I am able to contact human staff at any hour of the day and get a fast response.

HerStories

Jan 25, 2025  on Shopify

Meine Agentin Liora ist großartig. Sie hilft mir bei jedem Problem und ist super schnell. Sie antwortet mir innerhalb weniger Minuten und hat für fast alles eine Lösung. Man fühlt sich nicht alleine in diesem umfangreichen Business.

Peakful

Jan 25, 2025  on Shopify

Walton my agent has been fast at sourcing products and good at making sure the quality of the product is good. I'm able to craft some good offers with the quotes they give for products.

FBGear

Jan 24, 2025  on Shopify

New small business owner. Came across the CJDropshipping app on Shopify. From the products to the customer support, absolutely incredible! Love this dropshipper! Thanks to Eileen for the help with my shipping questions! You are the best!

Tesunic

Jan 24, 2025  on Shopify

Great supplier, customer service is really fast and friendly. would recommend. jolie and Raymond are great agents btw

Happy Pets

Jan 24, 2025  on Shopify

I am beyond grateful for the amazing support from the CJ Dropshipping team! A special thank you to Jolie and Pauling for their outstanding assistance—they’ve been incredibly helpful, patient, and attentive. While I don’t know the names of everyone else who has assisted me, I want to emphasize how wonderful and professional the entire team has been. The level of care and dedication you all show truly makes a difference. Thank you for providing such an exceptional experience every time I reach out! ✨

Scroll to Top