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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,099)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Hanlaban

Nov 29, 2025  on Shopify

Ariana was incredibly supportive today. She went above and beyond to find my products and assist me in tracking down my orders. The entire team at CJdropshipping is truly exceptional! 10 out of 10, highly recommend!

TerraBaby

Nov 28, 2025  on Shopify

Connie hatte mir bei meinem Problem super kompetent geholfen und genau mein Problem lösen können. Vielen lieben Dank an den tollen Service.

Somnara Berlin

Nov 28, 2025  on Shopify

This is an excellent app for dropshipping. The product variety is impressive, and I can always find what I need. What really stands out is the customer support — they're responsive, helpful, and always ready to solve any issues. Definitely recommend to anyone starting or running a dropshipping business!

Zevony

Nov 27, 2025  on Shopify

Ruth helped me a lot. I thought he was very attentive and kind. If you need help, I recommend you seek him out.

GoBrushify

Nov 27, 2025  on Shopify

Leah was extremely helpful and patient. She answered all my questions clearly and made everything easy to understand. Thank you, Leah, for the great support!

Aurevo

Nov 27, 2025  on Shopify

The customer support here is insanely good.  I really like that you have a personal agent that you get from CJ, and this helps me a lot.  This being said, my agent is Jonathan, and he was such a great help when getting my business of the ground. I will continue working with him, that's for sure!

Mode Zaanstad

Nov 27, 2025  on Shopify

Emily Liu is a Great agent, she helped us out with connecting the products and finding good prices!

afHandmade

Nov 27, 2025  on Shopify

Sehr netter Sevice. Es wird immer schnell geholfen. Die Produkte sind gut und immer ordentlich verpackt.

VELYXO

Nov 26, 2025  on Shopify

I’ve had a great experience using CJ Dropshipping for my store. The integration works smoothly, products are easy to add, and shipping has been reliable so far. I especially want to thank Leah — she has been very helpful, fast to respond, and always friendly. Her support makes everything easier. Highly recommended!

Voluptuocity

Nov 26, 2025  on Shopify

I needed help with my store and I am NOT tech savvy. Alan walked me through step by step and got me exactly where I needed to be! Thank you so much!

mate12

Nov 26, 2025  on Shopify

I’ve had a great experience working with Zane at CJdropshipping! He was responsive, professional, and truly helpful throughout the entire process. Every question I had was answered quickly and clearly. Zane made sure my orders went smoothly, and I’m very grateful for his support. Highly recommend his service — thank you Zane!

KitcHome+

Nov 26, 2025  on Shopify

Working with Elizabeth is an excellent experience. She is very professional, kind, and consistently quick to respond to any questions. Her communication and support are outstanding, and we truly appreciate her dedication. We highly recommend her as a reliable and helpful supplier.

Lunerva

Nov 25, 2025  on Shopify

I’ve been using CJ Dropshipping for my Shopify business and the experience has been smooth and reliable. What really makes the difference for me is my dedicated agent, Isabella. She replies extremely fast, solves problems on the spot, and always makes sure my orders are shipped correctly and on time. Whenever I need custom quotes, product checks, or faster solutions for my best-selling products, Isabella takes care of everything without delays. Thanks to her support, my store runs much more efficiently and I’m able to focus on scaling instead of dealing with fulfillment issues. If you’re working with CJ, I highly recommend asking for Isabella, she has been one of the most professional and helpful agents I’ve worked with.

sure-sox

Nov 24, 2025  on Shopify

Bonnie was very helpful at Cj Drop shopping. Helped me source products and specifications in a timely manner and is very responsive with any concerns I have. A+ service, thank you!

Adaptatic

Nov 24, 2025  on Shopify

Started working with Hector not so long ago, he provided me very good prices. Totally satisfied with CJ !

Pets Unparalleled

Nov 23, 2025  on Shopify

Great service. Very responsive team. Ruth was very helpful in resolving my issues pretty quickly. Much Appreciated !

Capital Store

Nov 22, 2025  on Shopify

This app is extremely helpful! Ms. Leah is very dedicated and goes out of her way to assist me from start to finish. Her service is fast, friendly, and highly professional. I am very satisfied dealing with Ms. Leah. Thank you so much, Ms. Leah!

Pacepack

Nov 20, 2025  on Shopify

Angel Li from the customer service has been a great help to my concerns. She stayed patient and provided me with the necessary answers/assistance I need.

GEARVO | Car Accessories

Nov 19, 2025  on Shopify

Absolutely outstanding service! Ken was incredibly professional, attentive, and went above and beyond to make sure everything was perfect. I really appreciate the smooth communication and the high level of expertise. Highly recommend — five stars!

Hidryte

Nov 17, 2025  on Shopify

Connie was really helpful and stayed on top of everything the whole way through. The process was quick, clear, and anytime something came up she had a solution ready. Made everything a lot easier for me.

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