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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Lolita Harajuku

Jan 07, 2025  on Shopify

"Much more trouble". I'm having issue over issue with them. Products have inventory on their page but when there is an order, it's out of stock?? After an order they ask me to pay another large amount for "adjustment", ruining the product margin. It's pointless.

Lola Peach

Jan 07, 2025  on Shopify

Very good website for dropshipping. They have the majority to not say all of the products you want to find and sell. Their team offers quick answers and personal agents to have better understanding and faster answers. My agent is Sini Liu and I am very satisfied!

TayMine

Jan 07, 2025  on Shopify

My agent Enid is one of the nicest people I have ever met! She is a outstanding agent and does a phenomenal job at keeping me up to date on where my orders are and keeping great communication with me so I never am left in the dark having uncertainty about my order! If I could give her 500 stars I would do so in a heartbeat I am so glad I have the privilege of working with her and look forward to strengthening our relationship as time goes on!!! Thank you again Enid for everything you are a STAR!!!

legendig

Jan 03, 2025  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (Rebecca), who provided exceptional support ...

GREEN STORE

Jan 02, 2025  on Shopify

CJdropshipping so far is the best in terms of sourcing.The support team is amazing,there are always there to help.They are duty and time concious.I had an issue which kribee Huang gave me a clear and precise response promptly.I 'm really happy with the services of kribee Huang.This site is the best and would definitely recommend it to friends.

Pure Glow

Jan 01, 2025  on Shopify

Estella was really responsive to my questions and also provided me shipping fee discount helpful for my business

Inluvu

Jan 01, 2025  on Shopify

I’m truly impressed with CJ’s great customer service. A big thanks to my agent, Willa, for her quick and professional support. She made the process so much easier - highly appreciated!

Saboku

Jan 01, 2025  on Shopify

CJdropshipping was recommended to me a year ago by a fellow entrepreneur. The cooperation has been flawless. I am regularly informed about changes, the processing is quick, and the prices are competitive. My agents, Leina and Ken, respond promptly and have always helped me with any problems or negotiations. I have felt fully supported at all times.

Faciup

Jan 01, 2025  on Shopify

The service is very easy and easy to use. I have never seen such a good service for dropshipping beginners. The prices are great and we have everything you need to perform a good drop operation in the USA

ToyTechTreasures

Jan 01, 2025  on Shopify

I highly recommend this app. The agent I spoke with, Bonnie Gu, was incredibly helpful in resolving my issue. The response time was fast, and the problem was resolved quickly. I strongly recommend it

My Store

Dec 26, 2024  on Shopify

Skylar Dai is the agent I have been working with closely. She is very responsive and always has answers to my questions. CJ as an app is very good and I would recommend them if you are looking for a supplier.

Trendy Tikes

Dec 26, 2024  on Shopify

Anthony was great in helping me! He always has answers to my questions - which is important because I'm so new. Thanks Anthony!

MR.EWORLD

Dec 26, 2024  on Shopify

Amelia Lin was incredibly helpful in resolving my issue. She guided me in the right direction with excellent communication and professionalism. I truly appreciate her assistance!

MR. LITTLE MONK

Dec 26, 2024  on Shopify

Fast shipping and great customer service. My agent Vincy has been very helpful. She responded my requests very quickly and followed up on my issues responsibly.

Fusion

Dec 25, 2024  on Shopify

Professional platform where you can find a fast assistance. Anthony has been very kind with me and very professional.

Proboutiquee

Dec 25, 2024  on Shopify

I am happy to work with Cj dropshipping, every agents from Cj customers service are very helpful and quick responser, I wil mentioned especially "Jolie" who helped me lot for the information of my products and variants, i will also mentioned the ticket team who always help me to clear about inventory and sourcing. I prefer Cj dropshipping to scale your shop

TarzYuva

Dec 25, 2024  on Shopify

I highly recommend the service from CJ Dropshipping, especially Leah! She was incredibly helpful and supported me every step of the way. Thanks to her guidance, everything went smoothly, and I feel much more confident with my dropshipping business now. An excellent service that I'm very satisfied with!

AvioraShop

Dec 25, 2024  on Shopify

The best supplier in my opinion! Their support is unbeatable , they're always active and open to give you the best customer experience through their free live chat, unlike many other suppliers who charge you a lot of money just to amswer to a few question while CJ does everything from the best customers support to products customizations, bundles, and everything you need to level up your business. Good work CJ team, keep it up this way!

Amoré Jewelry

Dec 25, 2024  on Shopify

I am very happy with CJ and especially my own agent Aron Lee, very calm and always manage to fix one's problems, good and fast communication and always there 24/7, large assortment of products and very safe

anassiri.com

Dec 24, 2024  on Shopify

Alan Yang has been incredibly helpful! He is a very professional, patient, and attentive person. He guided me through the entire process and answered all my questions clearly. Thanks to his support, everything went perfectly. I am truly grateful for his exceptional help. I give him 5 stars without hesitation

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