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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,502)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Everything Essential

Dec 27, 2025  on Shopify

Big thanks to Billy at CJ Dropshipping! I was stressing over a sold-out issue on my store, and Billy came through clutch. He knew exactly what the problem was and helped me fix it step by step. Super smooth experience and top-tier support. This is why CJ Dropshipping stands out

MasterPetX

Dec 26, 2025  on Shopify

Emily Liu was great to work with. Communication was clear, responses were quick, and everything was handled smoothly. Reliable, professional, and easy to deal with. Highly recommended.

Keloru

Dec 26, 2025  on Shopify

Creative macht immer einen super Job und versucht immer das Optimum aus dem Produktpreis und den Versandkosten herauszuholen. Vielen Dank für den tollen Service und Support.

Lira Shop

Dec 25, 2025  on Shopify

I spent two days trying to fix a problem on my shopify store, but when I contacted CJdropshipping support they solved it in just 15 minutes. I only had to send a few screenshots through WhatsApp and the issue was gone. Huge thanks to CJdropshipping — you really saved me a headache!

AHAYTOP

Dec 25, 2025  on Shopify

Iwould like to send a great review for Angel Li through Cj drop shipping customer service. She kindly took the time to show me how to work the service. She was patient and very helpful with lots of knowledge. I greatly appreciate her service. Thank You Angel Li!

CookFlux

Dec 24, 2025  on Shopify

Angel Li provided outstanding support and made the whole CJdropshipping process much smoother. She was extremely responsive, patient, and clear in her explanations, even when dealing with detailed product and shipping questions. Angel went above and beyond to help find solutions, clarify costs, and ensure everything was set up correctly. It’s rare to get support this efficient and reliable — she truly made a difference. Highly recommend working with Angel Li if you want fast, professional, and trustworthy assistance.

Bebesco

Dec 24, 2025  on Shopify

Very good application for selling on Shopify and other platforms. Additionally, they have great support where they help you and resolve your questions. In particular, Billy helped me with several questions about the products. I recommend the application.

Veliro

Dec 23, 2025  on Shopify

An incredibly good app! Products are delivered exactly as described. Whenever you run into an issue, you get immediate support. The prices are fair, but what really stands out is the outstanding assistance throughout the entire process. My CJ agent is truly a 10 out of 10! absolutely amazing!

Divaura

Dec 23, 2025  on Shopify

CJ Dropshipping has been excellent for my store. My agent Bonnie is incredibly helpful and responsive. She quickly resolved my product variant mapping issue and made everything smooth. Highly recommend CJ, especially if you work with Bonnie!

Glorydesk

Dec 22, 2025  on Shopify

I work with CJ for a moment now. They are very professionnal. Thank you so much Connie for taking the time to assist me, it helps a lot.

Chic&Shines

Dec 19, 2025  on Shopify

Bonjour j'ai un bon retour de la part de mon agent GILDAN, elle est réactive et disponible j'apprécie son sérieux et son professionnalisme de conseil. Très bon service.

My Store

Dec 19, 2025  on Shopify

The logistics service provided is far too slow; deliveries are untimely, and communication is often unreliable. Lost packages are not reissued or refunded – it's simply terrible. We've been trying our best to remain patient and overcome various problems. However, the delivery speed is simply too slow to tolerate. Therefore, we are actively seeking a new partner.

MK Aquarium Store

Dec 18, 2025  on Shopify

Stifen is CJ Drop Shipping agent! He has been phenomenal so far and has always helped us. Great people to work with!

Productive Turtles

Dec 18, 2025  on Shopify

My agent Paradise Zhong has been nothing but helpful. Excellent communication and great fulfillment!

VashiaOfficial

Dec 18, 2025  on Shopify

Angel from CJDropshipping was amazing to work with. She took the time to help me with my issue, and made sure I had the information I need to complete my order. Thank you Angel.

Zooverket

Dec 18, 2025  on Shopify

Reliable platform with great agent support CJdropshipping has been a solid partner for my store. The platform offers a wide product selection, competitive pricing, and smooth order fulfillment. What really stands out is the agent support — my agent is responsive, helpful, and always willing to assist with sourcing, pricing, and order issues. Communication is clear and professional, which makes scaling and testing new products much easier. I recommend CJdropshipping to anyone serious about dropshipping and long-term cooperation.

PAWVENA

Dec 16, 2025  on Shopify

I was experiencing difficulties with my first order and the cjdropshipping app due email configuration and I have received tremendous help and support from Boran Chen the 2 days we worked on that. He was very patient friendly and kind and gave clear instructions and was positive in attempting to fix this issue. Definitely great customer service and highly recommend him for his great customer support. Thank you!

Oak and aura

Dec 16, 2025  on Shopify

CJ support is actually very good, Bonnie Gu is AMAZING. she really tries to help A lot. she is definitely one of the best people io talked to in Cj and i have been using Cj j for two years

House of Jaena

Dec 16, 2025  on Shopify

Working with Zean at CJdropshipping has been a great experience. He was always quick to respond, professional, and genuinely helpful every step of the way. All of my questions were answered clearly, and he made sure everything went smoothly with my orders. I’m very thankful for his support and would highly recommend him. Thanks so much, Zean!

Arliva.se

Dec 16, 2025  on Shopify

CJ has good customer support and very fast response time when collaboration with them. Thanks to Zeki I always know what to do to keep all processes very efficient!

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