Excellent Support from Angel Li! I reached out to CJdropshipping with questions about packaging, and Angel Li was amazing! They responded quickly, gave me clear and detailed answers, and even offered helpful suggestions to make my packaging look more professional. Their communication was friendly and professional, and they made the process so easy. Angel went above and beyond to make sure I understood all my options. I’m very happy with the service I received and highly recommend Angel Li for anyone who needs support with CJdropshipping.

I had an excellent experience with CJdropshipping support, thanks to Hugo Tse. He was very professional, patient, and guided me step by step through the payment setup process. Hugo made everything clear and easy to understand, and he solved my issue quickly. It was a pleasure to communicate with him, and I truly appreciate his dedication and support. Great job, Hugo!

Athena is a very valuable person to me. She helped me a lot. She did exactly what I asked and made me happy. Thank you very much Athena.

I want to give exceptional praise to Sam Huang from the CJ Dropshipping help desk team for providing outstanding customer service. Whenever I had questions about tracking information, shipping data, or encountered issues with suddenly disappeared inventory, Sam consistently provided accurate and prompt responses that kept my business running smoothly. Sam's professionalism and efficiency in handling various inquiries made all the difference in resolving problems immediately. Sam's quick problem-solving skills and attention to detail have been instrumental in maintaining the seamless operation of my dropshipping business. I truly appreciate his dedication and the excellent support he provides through the help desk. Thanks to Sam's reliable assistance, I can focus on growing my business knowing that any issues will be resolved swiftly and professionally.

I have a few issues on stocks but my consulting agent Bean Li is very helpful to check and solve the problem for me.

Très bonne expérience sur Cjdropshipping avec le service clientèle...j'ai eu la chance d'être aidé par Angel Li. En fait, je leur ai demandé de me chercher une commande et j'étais un peu frustré parce qu'il me semblais qu'ils ne comprenaient pas ce que je leur demandais et j'ai même cru qu'ils avaient fait une erreur d'adresse de livraison, mais l'erreur venait de moi !! Ce que j'ai vraiment apprécié c'est que, Angel Li est restée très polie et très patiente pendant tout le processus et elle a rapidement trouvé la solution !! Quel excellent service Angel Li ! Félicitation pour ton professionnalisme et j'espère ton aide pour mon prochain problème

My assistant Angel Li was very helpful and made no mistakes. I am a beginner at drop shipping and people like her make it a little easier along the way.

My Agent Paradise Zhong was excellent, very responsive and solved my problem quickly. I really appreciate the fast support and clear communication. Highly recommended!

I had some questions and Bonnie answered all of them with detailed responses via Whatsapp. Very good service on her part. I have been working with CJ for 4 years now and I am satisfied honestly.

Excellent support! My agent Charlotte was quick to respond, very professional, and made the whole process smooth and stress-free. She went above and beyond to help me with my order, and I truly appreciate her effort. Highly recommended

CJ's platform is great, but the five-star service truly comes from my agent, Mango. She is the best! Always incredibly fast to respond and proactive in getting things done. Every problem is solved completely, and my orders are always processed without a hitch. Her reliable and on-time service is something I can truly count on. Thank you!

Very impressed with Sam Huang and his professionalism in helping setup the connection and store. we are collaborating in order fulfillment and i have to admit, the service is good. highly recommended. flexible pricing, Sam always brings back solutions and is eager to help and always approach it in a win-win situation.

I love its human support. In comparison to other dropshippers, this company is performing significantly better. Thanks

customer support is really especially the called Leah Cheng. She helped me as soon as I needed help. Thanks a lot

My account manager, Roxane Liu is the worst agent you can imagine! Not responsive, not solving problems, only generic and incompetent answers! My previous agent was amazing compared to Roxane, but she left for some reason. I asked to speak with her supervisor to discuss the issues i have with her and that she is not responsive to my messages on time, not solving problems, not giving even information as to what is happening with my orders! Solve your logistics delays and agent issues before your most consistent clients leave you! Because that is what will happen soon if the situation didn't change! What's funny is that i recently reached LEVEL 4, suggesting i have "order processing priority", but instead my orders are still delayed even more than before!

Amazing service and took almost an hour to solve my problem but Ken Yang would not give up until it was solved Thank you

I had an amazing experience working with Agent Cara Zeng. She is professional, responsive, and goes above and beyond to ensure everything runs smoothly. Cara is knowledgeable, trustworthy, and always willing to answer questions with patience and clarity. Her dedication and attention to detail truly made the entire process stress-free. I highly recommend Cara to anyone looking for exceptional service!

Working with Liora has been an incredible experience. She is exceptionally helpful and was able to resolve all of my issues quickly and efficiently. I'm so grateful for her service and truly don't know what I would have done without her! I am extremely happy and satisfied. Thank you, Liora!

My agent Enid Dong is one of the best. She’s always there when I need her, and I’m very happy with her support

Our Partnership with CJDropshipping and especially Lene as our first contact support is very good. Lene is a very kind and polite person that works hard for our costumers demands. She answers to all our questions and responds fast. Definitely can recommend her and CJDropshipping if you are doing ecommerce!