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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,978)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Dopenism X-Clusives

Jul 14, 2025  on Shopify

OMG The support and patience I received from Gildan was A1. She walked me through everything considering I didn’t have a clue of what I was doing. She made me feel comfortable about not knowing what I was doing. She’s also a sweet heart.

Nivora

Jul 14, 2025  on Shopify

I’ve been in touch with Shiny Zhong regarding my order fulfillment, and I really appreciate the communication and support so far. Even though there was an initial delay, Shiny was responsive and willing to improve the process. Looking forward to smooth and efficient fulfillment going forward. Thank you for your effort and attention to detail!

GRIPNEST

Jul 12, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Cassiey is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

For Her With Love

Jul 11, 2025  on Shopify

I was having such difficulties with my shopify store and the inventory not showing up. Christine Yu helped me to get my issues resolved quickly after me thumbing through for over an hour trying to figure it out myself. Thank you.

SELLUNIX

Jul 11, 2025  on Shopify

Quick responses. I am very satisfied. Bravo #Bonnie and #Ruth. The best assistants. Thank you for always being there for us at all times. <3

Saku Apparel

Jul 11, 2025  on Shopify

CJ Dropshipping can source many products, often at good prices. I had multiple products sourced in under five minutes. They also have reliable customer service, and I had a great experience with Alan from the CJ team. For anyone starting dropshipping, I can recommend CJ.

Maison Fantine

Jul 11, 2025  on Shopify

C'est un partenaire de travail très aidant! Je parle souvent avec Alan et il m'aide, me conseille, me trouve toujours des solutions en plus il fait tous ses suivis ce qui m'enlève du stress ! Son travail exceptionnel fait toute la différence ! Merci Alan

Marc Universal Store

Jul 11, 2025  on Shopify

i'm very satisfied with the Cj customer services specialy the agent '' Vject Wang'' helped me throught any step to solve a big issue i faced on my store orders! i highly recommend his services. thanks a lot

auviee

Jul 10, 2025  on Shopify

Gildan Wu was extremely helpful with getting me the information I needed to update my variants and ensure everything works out perfectly with my product! Super Helpful!

Nuvana

Jul 10, 2025  on Shopify

Sini Liu has been amazing! She is always responsive, helpful, and goes above and beyond to make sure everything is smooth. Her support has made my dropshipping experience much easier and stress-free. I really appreciate her patience and attention to detail. Thank you, Sini Liu!

Blend Bazaar

Jul 09, 2025  on Shopify

Angel was very helpful with providing the step by step tutorial on how order processing work on Cj as i'm new to the dropshipping industry. Thank you for your help.

Markaffil

Jul 09, 2025  on Shopify

My problem was not resolved due to its nature, however, Angie represented the company well with her quick response and professionalism.

LabelLoopzz

Jul 09, 2025  on Shopify

I’ve had a few issues while working with CJ Dropshipping, but Ken has been a huge help throughout the process. He’s always been quick to respond and genuinely helpful. Ken took the time to follow up, explain things clearly, and make sure problems got sorted out properly. It really made a difference having someone reliable on the other end. Appreciate all the support—thanks, Ken!

Grind&Grad

Jul 09, 2025  on Shopify

I had a great experience with CJdropshipping, thanks to April! She was super helpful, quick to respond, and made sure everything went smoothly with my order. Her communication was clear and professional, and she really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again. 5 stars – highly recommend, especially if you get to work with April.

ArguE CulturE

Jul 09, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Sini Liu is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

La Boutique Origi'Nails™️

Jul 09, 2025  on Shopify

I’ve been using CJ Dropshipping for over 2 years now, and I couldn’t be happier with the service – especially thanks to Doki Huang and Connie Jin. They are incredibly professional, reliable, and always quick to respond. Over the years, they’ve helped me solve many issues, source quality products, and ensure smooth order processing for my customers. Their dedication and support have played a key role in the growth of my business. If you’re looking for trustworthy and efficient agents, I strongly recommend working with Doki and Connie. Thank you both for your outstanding work and continued support!

My Store

Jul 09, 2025  on Shopify

I’d like to express my sincere gratitude to my CJ agent, Stan Lin. He is always in touch, incredibly helpful with every little detail, and truly the best agent I could ask for. His support and dedication make the whole process so much easier and more pleasant. CJ Dropshipping itself is an amazing platform and a real gem for entrepreneurs — convenient, reliable, and full of opportunities. Thank you for creating such a great service and for having such outstanding people like Stan on the team!

Eastleys Quality Collections

Jul 08, 2025  on Shopify

I am truly grateful for the support and help Sam Huang gave me as I was struggling for a while with my products showing "sold out", whilst it isn't. I was not too happy, as I have been told to sync my store to CJ, after I have done that, and it still didn't work. Today, Sam immediately knew what the problem was, and he insisted on helping this irate customer (me), and it worked immediately. I am currently a very happy customer, thank you Sam and CJ Dropshipping

coocrib

Jul 08, 2025  on Shopify

I've had a great experience with CJ Dropshipping, especially thanks to Max Chen from the support team. He's been helpful, quick to respond, and made the process much easier. Really appreciate the excellent service!

THE COZY CRATE

Jul 08, 2025  on Shopify

I am so satisfied with customer support at CJ Drop shipping. I was having integration issues with my store and shipping. Angel Li, in customer service (chat agent), went above and beyond in getting my account up and going smoothly. She was very professional and very kind. Her directions to fix my issue were easy to understand. She even sent me screenshots. Thank you, Angel Li

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