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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,978)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Casarello

Jun 30, 2025  on Shopify

I had a great experience with CJdropshipping, thanks to Elem Miao! She was super helpful, quick to respond, and made sure everything went smoothly with my order. Her communication was clear and professional, and she really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again.

HALOSPHERE

Jun 30, 2025  on Shopify

The best dropshipping partner I've had in 4+ years. I've been working with CJdropshipping for the past 4 years, across multiple stores, and it's hands down the best dropshipping platform I've used. From product sourcing to fulfillment and custom requests, they’ve made my operations smoother and more scalable. A special shoutout to Irene, my dedicated agent, who has been a huge part of my success. She's helped me find the best deals, solve issues quickly, and handle all kinds of custom requests with patience and professionalism. Honestly, I wouldn’t have been able to run things as efficiently without her support. If you're serious about dropshipping, I highly recommend CJ. They’re reliable, fast, and truly supportive, not just another generic supplier.

Bettr.

Jun 30, 2025  on Shopify

Lene’s service has been absolutely outstanding—she’s incredibly responsive, anticipates our needs, and delivers creative solutions before we even ask. Her deep understanding of our goals means she crafts strategies that hit the mark every time. CJ is a solid platform, but with Lene guiding us, it feels tailor-made and far more powerful.

Sundaze

Jun 30, 2025  on Shopify

CJ’s platform is solid and delivers reliable results, but working with Lene took everything to the next level. She not only helped us navigate the app and services effortlessly but also tailored her recommendations to our specific needs, streamlining processes I didn’t even know could be optimized. CJ is good—Lene makes it exceptional.

Miniml.

Jun 30, 2025  on Shopify

Lene was super helpful from the very start—always available whenever I had a question and quick to jump in with clear, actionable solutions. She dug into our challenges, offered smart solutions, and even anticipated potential roadblocks before they became issues. Her insight into streamlining our workflow saved us hours every week. I think CJ wouldn't be the same for us without her. Honestly, having Lene in our corner makes getting things done feel effortless.

Pryztover

Jun 30, 2025  on Shopify

Awesome support anytime. They way they communicate is friendly, happy to use there service. Thank you - Maidie TU

purrza

Jun 30, 2025  on Shopify

Amazing service – thank you Sam Huang! I had a great experience using this app. The customer service was fast, professional, and super helpful. Sam Huang went above and beyond to assist me and made the whole process smooth and stress-free. Highly recommend this app if you’re looking for reliable support and efficient service!

Kalmly Rooted

Jun 30, 2025  on Shopify

Needed some much needed guidance and Bonnie was there to help. Really fast and efficient. No complaints on my side!

My Store

Jun 29, 2025  on Shopify

Very fast and effective help from Ken in customer support. He helped in getting a complex issue resolved quickly

Soliane

Jun 29, 2025  on Shopify

Service client réactif et très patient. J'ai été guidé par Ruth et Bonnie nos conseillère Cjdropshiping qui ont su trouver une solution à mon problème assez rapidement. Leur gentillesse et leur patience m'ont rassuré et m'ont mise en confiance. Je recommande ce service à 100%. Rien à dire.

Shop Lentura

Jun 29, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Curry is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

Vercler

Jun 27, 2025  on Shopify

Recensione dall'Italia, Servizio clienti impeccabile e Applicazione che offre moltissime opportunità.

ok best bark bargains

Jun 27, 2025  on Shopify

I contacted Cj drop shipping today , because i was getting some fraud mails. There i found Bonnie . She is excellent and well acquainted with her job works.. She solved my all queries promptly. I am very much happy for the service she has rendered. Thank you Cj for appointing an good customer care executive like Bonnie. Thank you

Modaris

Jun 27, 2025  on Shopify

This supplier is by far the best I’ve worked with, i was connected with John. The service is fast, professional, and always reliable. With their support, I’ve been able to scale my business and generate solid profits without any hassle. The product quality is outstanding and their shipping times beat everyone else. Truly a partner you can count on.

ElectroDrive

Jun 27, 2025  on Shopify

I sincerely want to thank Ariana Dong for the excellent service and personalized support she provided. From the very beginning, she demonstrated professionalism, quick responses, and a genuine interest in helping me clearly resolve my issue. She guided me step by step through the entire process, answering questions about orders, product synchronization, and payments. Her kind and efficient attitude made a big difference in my experience as a seller. Without a doubt, Ariana is a great representative of the CJdropshipping team. Thank you for your dedication and constant support!

TrueRoo

Jun 27, 2025  on Shopify

huge shoutout to Maidie Tu for her outstanding support getting me set up with CJ’s 3PL services. She made the onboarding process incredibly smooth, answered all my questions quickly, and helped me save a significant amount of money by recommending better warehouse and shipping options. Maidie was proactive, professional, and genuinely cared about my business success. She made what could’ve been a complicated transition super easy. If you’re working with CJ, you’re in great hands with Maidie! Highly recommend.

Soliane

Jun 27, 2025  on Shopify

Service client réactif et très patient. J'ai été guidé par Ruth, notre conseillère Cjdropshiping qui a su trouver une solution à mon problème assez rapidement. Sa gentillesse et sa patience m'ont rassuré et m'ont mise en confiance. Je recommande ce service à 100%. Rien à dire.

Vivien Collection

Jun 26, 2025  on Shopify

I've been using CJ Dropshipping for a while now, and I have to say their customer service is outstanding. Every time I have a question or need help, their team is quick to respond and always professional. I especially want to give a big shoutout to Billy — he's been incredibly helpful, patient, and responsive throughout the process. Whether it's checking on product availability or helping with order issues, Billy always goes the extra mile to make sure everything runs smoothly. Highly recommend CJ Dropshipping if you're looking for reliable service and great support!

OcuraLife

Jun 26, 2025  on Shopify

April is an amazing agent! She’s always fast, helpful, and super friendly. Every order is handled professionally and she makes everything so much easier. Highly recommend working with April on CJ

FabuLiz Coloring

Jun 25, 2025  on Shopify

Kimberly helped with my questions and concerns. She provided me with great service and was as quick as possible. Kimberly makes me feel safe to ask any question I might have as well as asking for help.

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