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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,927)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

INFINITE ESSENTIALS

Feb 01, 2025  on Shopify

If I could give a 10 star I would for Angel on CJ drop shipping review site. Angel's patience and guidance helping me with my first order was amazing. The best customer service I've had in a very long time. I hope Angel is available if I have any future questions. I really appreciated it beyond measure.

Liliandlico

Feb 01, 2025  on Shopify

Thanks to Billy's exceptional support, my issue was resolved quickly, and I felt valued as a customer. It's rare to encounter customer service agents who are as dedicated and helpful as Billy. I highly recommend CJ Dropshipping, and specifically Billy, to anyone in need of reliable and efficient service. Keep up the great work, Billy! You’re a true asset to the CJ Dropshipping team.

Pursh Mart

Jan 31, 2025  on Shopify

I’m so glad to comment about the amazing assistance that I got from REBECCA, Rebecca helped me to solve an issue I had in my Shopify store with kindness and patience . Thank you very much Rebecca for your assistance.

PLOOPY'S PICKS

Jan 29, 2025  on Shopify

Good customer service. I am able to contact human staff at any hour of the day and get a fast response.

HerStories

Jan 25, 2025  on Shopify

Meine Agentin Liora ist großartig. Sie hilft mir bei jedem Problem und ist super schnell. Sie antwortet mir innerhalb weniger Minuten und hat für fast alles eine Lösung. Man fühlt sich nicht alleine in diesem umfangreichen Business.

Peakful

Jan 25, 2025  on Shopify

Walton my agent has been fast at sourcing products and good at making sure the quality of the product is good. I'm able to craft some good offers with the quotes they give for products.

FBGear

Jan 24, 2025  on Shopify

New small business owner. Came across the CJDropshipping app on Shopify. From the products to the customer support, absolutely incredible! Love this dropshipper! Thanks to Eileen for the help with my shipping questions! You are the best!

Tesunic

Jan 24, 2025  on Shopify

Great supplier, customer service is really fast and friendly. would recommend. jolie and Raymond are great agents btw

Happy Pets

Jan 24, 2025  on Shopify

I am beyond grateful for the amazing support from the CJ Dropshipping team! A special thank you to Jolie and Pauling for their outstanding assistance—they’ve been incredibly helpful, patient, and attentive. While I don’t know the names of everyone else who has assisted me, I want to emphasize how wonderful and professional the entire team has been. The level of care and dedication you all show truly makes a difference. Thank you for providing such an exceptional experience every time I reach out! ✨

Beard Ion

Jan 22, 2025  on Shopify

I am very satisfied with the app, the customer support is excellent, and Angel is perfect as a contact person who always helps me with my concerns.

MOTIVAP

Jan 22, 2025  on Shopify

Service au top un grand merci a Angel qui es à l'écoute et très professionnel je recommande à 100%.

Éladie

Jan 22, 2025  on Shopify

April helped me a lot, wanted to download my invoices- didnt know how. She replied to me in seconds and helped me directly! Perfect service !

Marcelli

Jan 22, 2025  on Shopify

The variety of products available is impressive, and the prices are great. Navigating through the app is a breeze thanks to its user-friendly interface. Huge shoutout to the customer support team, especially (Vincy), who went above and beyond to assist me...

Ashtray Planet

Jan 22, 2025  on Shopify

This review is about my agent, July Chan, not about the CJ app. July is very responsible and efficient. My queries and issues are always attended to quickly and well. CJ app has very limited functions compared to their web. I used to install but found it's not helpful. Need further improvement.

Etsohome

Jan 22, 2025  on Shopify

Anthony Chung and Luria are two supported that help me a lot during product order and tracking. Thank for your service. The delivery service is also good and it has various options for us to choose th most suitable one. Good choice for those who want to manage product devlivery around the world.

AvoirLaMode

Jan 22, 2025  on Shopify

Excellent Service from Kribee Huang! It has been an absolute pleasure working with Kribee Huang. The customer service provided was exceptional—Kribee was friendly, professional, and quick to assist me with all my questions. Their dedication to ensuring customer satisfaction is truly outstanding. Thank you, Kribee, for making the process so smooth and enjoyable! I highly recommend your service and will definitely work with you again.

iRelief Pain

Jan 22, 2025  on Shopify

I tried a lot of apps before and found that CJ is the best and easiest. They also have a good support, I had a problem and "Bring" help me to solve it. Thanks Bring I really appreciate.

Glami

Jan 21, 2025  on Shopify

Been using them for months and has been a great experience. Bin Han has also been very helpful and responds in a timely manner for all inquiries. Overall an excellent experience.

Marconetti Italia

Jan 20, 2025  on Shopify

CJ Dropshipping is a great platform for dropshipping and my agent Anisa is always quick and helpful in responding to my requests. I recommend trying this platform

MiniMampf

Jan 19, 2025  on Shopify

We have a perfect agent that helps us to search any product so fast. No question is open. Thank you (Leah)

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