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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Project Blue

Dec 04, 2024  on Shopify

Excellent platform for dropshipping! I'm impressed by the selection the offer and the products at competitive prices. Making my e-commerce journey easier! Finally, thanks to the customer support team, especially Anisa Li, who provided exceptional support and guided me and was very responsive, excellent service!

Pet Gear Champions

Dec 04, 2024  on Shopify

Worked with support (Angel). She did everything in her power to help me. She also forwarded the information to my agent when the issue went beyond her power. Appreciate her time and efforts in my matter.

Trendy Finds EU

Dec 04, 2024  on Shopify

My personal agent is Walton, he is always so helpful, anytime he is online he is very quick to answer! Always there for me as if I’m the only client :) keep it up Walton!

Yennevra

Dec 04, 2024  on Shopify

I've been using CJ Dropshipping for my store, and the experience has been fantastic. A special thanks to Suki for her outstanding support—she was incredibly helpful, patient, and professional. Her guidance made the entire process seamless. The team at CJ is always attentive and ready to assist, which is crucial for running a business smoothly. Highly recommend CJ Dropshipping for their excellent service and reliable platform!

GalacticVirtuality

Dec 04, 2024  on Shopify

Good service, they reply so fast and they speak English good. Suki was a very helpful to me, it was past bedtime from where she is and she still helping me. I hope everyone who's using this app will have the same service I had.

huescratch

Dec 04, 2024  on Shopify

CjDropshipping is an outstanding app for anyone in the dropshipping business. While I’ve encountered a few issues in the past, the team went above and beyond to resolve them promptly. The user-friendly interface makes it easy to navigate through categories and find what I need. I’d especially like to express my gratitude to the customer support team, and in particular, agent Christine Yu. Her exceptional support has made a significant difference for me. She is incredibly patient, professional, and provides clear, detailed instructions whenever I encounter challenges.

GlowEssentials

Dec 03, 2024  on Shopify

I couldn't be more satisfied with Anisa! The customer service is excellent, incredibly responding, professional and very patient !! From the moment i reached out , I felt valued and supported! Highly recommended

Forever Cherished

Dec 03, 2024  on Shopify

Working with Anisa has been an absolute pleasure! Her professionalism, efficiency, and attention to detail have exceeded our expectations. She is always quick to respond to any inquiries and provides clear communication every step of the way. Anisa consistently ensures that our orders are processed accurately and shipped promptly, which has significantly boosted our customer satisfaction. Her dedication to excellence makes her an invaluable partner for our business. If you're looking for a reliable and proactive agent, Anisa is the one! Highly recommended. Thank you, Anisa, for your outstanding service!

BlessedTrendz

Dec 03, 2024  on Shopify

This is to show my support towards walton from CJsdropshipping services, this has been the best supporter i have ever been given and i want to thank the company for hiring him.

HeimAura

Dec 03, 2024  on Shopify

5 Stars - Excellent Service from Angel Li! Angel Li provided quick and professional support. She created a ticket for my request and is working to resolve it promptly. Her fast responses and dedication are impressive. Thank you, Angel!

Luxuriant Glow

Dec 03, 2024  on Shopify

I was Really in a state of confusion and devastation but thanks to Angel Li she was able to spot and help resolve my problem in less than a minute and i am grateful she saved me from so much stress!

ETHERBLISS

Dec 03, 2024  on Shopify

Amazing Support from Angel! Angel at CJ Drop shipping was incredible! She quickly resolved my concerns with professionalism and care. Her excellent service made everything hassle-free. Highly recommend!

Onaré Beauty

Dec 03, 2024  on Shopify

Alan was amazing. They caught an order I missed and helped me get it fulfilled quickly and easily. Highly Recommend!!!

Poeluxury

Dec 03, 2024  on Shopify

CJ is a great app for fulfilling your products fast and cheap. I currently have Doki as my agent. She does her job really well. She reacts fast, helps where is needed and works great together with the rest of the support team!

Frost & Flair

Dec 03, 2024  on Shopify

The CJ Dropshipping Shopify app is incredibly easy to set up and configure. The interface is user-friendly, and managing products and orders is seamless. What truly stands out is their amazing customer support—fast, responsive, and very helpful. Their extensive product catalog and smooth Shopify integration make dropshipping hassle-free. Highly recommend!

CHAKRA BLISS

Dec 03, 2024  on Shopify

I've been working with CJ Dropshipping and my agent John for a while now, and I couldn't be more impressed! The platform is versatile, reliable, and offers a wide range of products. John has been an invaluable support—always available, professional, and quick to resolve any questions or issues. Thanks to him, my business runs smoothly, and I feel truly supported. I highly recommend CJ Dropshipping to anyone looking to succeed in e-commerce!

Prillia

Dec 02, 2024  on Shopify

CJ Dropshipping is a superb tool for ecommerce, as well as being very quick to answer our questions. Thanks to Lisa for her responsiveness!

N&N Tiny Treasures

Dec 02, 2024  on Shopify

CJ Dropshipping has provided excellent service from day 1. My agent Lisa has been very helpful in providing information, recommendation in winning products and many more. I definitely recommend CJ Dropshipping.

Nappy&Co

Dec 02, 2024  on Shopify

Lots of Products with good selling potenzial. Support is also very friendly especially Arina Dong, helped me very effizient.

Urban Nest

Dec 02, 2024  on Shopify

Sveta helped me alot . I got reply in seconds and she solved my problem in couple of seconds. I liked the service.

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