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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,978)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Our IronMotive

Jun 03, 2025  on Shopify

Excellent Support from miss phoebe ! miss phoebe has been an amazing support throughout my dropshipping journey. she's not only professional and knowledgeable, but also incredibly friendly and approachable. she helped me with everything i needed and made the whole process so much smoother. i really appreciate how she allowed casual conversation while still maintaining a high level of professionalism. thank you so much, miss phoebe - you're the best!

My Fashion Glow

Jun 03, 2025  on Shopify

Excellent, nothing to complain about! A great service, attentive and efficient. I've been here for a while and they've supported me from the beginning to the present day! Honestly, excellent and perfect.

Paw Glamour™

Jun 02, 2025  on Shopify

Outstanding Support – Problem Solved Instantly! I had an urgent issue with an order and was worried it would take days to get assistance… but thankfully, Bonnie stepped in and was absolutely amazing! She was kind, fast, and incredibly efficient – she solved everything in no time and guided me through each step. It's rare to find such professional customer service in the dropshipping world. Huge thanks to CJdropshipping, and a special shoutout to Bonnie for her dedication and support!

Royal Hollow Wear

Jun 02, 2025  on Shopify

Great products and sourcing. My personal agent Alley is absolutely amazing. She's knowledgeable, friendly, extremely helpful and is always a pleasure to work with. She's a vital part of my business's success ✅️

Constantine

Jun 01, 2025  on Shopify

This platform would be perfect only if they updated their inventory on time. I have been listing products from there and found out that a lot of them are out of stock but it doesn't reflect in the product listing

Nordiva

May 31, 2025  on Shopify

Working with our agent, Kaycee Chen, has genuinely made all the difference in our experience with CJdropshipping. She’s not just responsive, she’s proactive, detail-oriented, and always a step ahead. Whether it's tracking down the best supplier deals or helping us sort out last-minute issues, Kaycee handles it all with calm professionalism. It's rare to find someone so dependable. We truly feel lucky to have her as our agent!

Ma boutique

May 31, 2025  on Shopify

This app is great. We've hade a great experience with CJdropshipping so far. The custom service for the sourcing is really responsive and available. Arina Dong was very kind and helpful and was able to help me with my product research.

ClassicBoho

May 30, 2025  on Shopify

Excellent service, we have had so much help and constant support from our cj rep Aron. He is always quick to answer and look into any questions we have. Aron was even willing to schedule a call and work through any questions we had for hours. Our experience with CJ dropshipping is excellent it has worked super well and meets exactly what we were looking for. And with the service from Aron it has been top notch.

SoniVita

May 30, 2025  on Shopify

CJ is really great. They have a lot of great products. Especially I fond of theirs support managers. My bestie is Sabrina Liu! She helped me with all issues and questions. Great service!

WarmChik

May 30, 2025  on Shopify

I had an amazing experience with Miss Gildan. She was professional, helpful, and truly dedicated to providing the best support possible. Her attention to detail and willingness to assist made the entire process smooth and stress-free. I highly appreciate her kindness and efficiency—she went above and beyond to ensure everything was handled perfectly. Thank you for your outstanding service, Miss Gildan !

ALMORIO

May 30, 2025  on Shopify

I am very satisfied with CJ. I have been working with them for almost 4 years now and I can certainly say that they are the most experienced and reliable supplier. Thanks also to Vincy, my private agent who is always on hand to help me.

BuyTrend.nl

May 29, 2025  on Shopify

Sam helped me fix a crucial setting which had me troubleshooting for hours.. It was fixed within 2minutes lol. Great support! The human contact and knowing support is right around the corner whenever I need it makes me feel great. Thanks Sam and CJ!

Table Tennis Hub

May 29, 2025  on Shopify

GReat site to work with and my agent Harry is always there when I need any issues big or small - Well done

AiMeré Luxury Collection

May 29, 2025  on Shopify

A Huge Thank You to Sabrina – An Outstanding CJ Dropshipping Account Manager! We’ve been with CJ since early 2023, and CJ has helped us to scale our business as we grow. Recently, we have been working with Sabrina and I want to take a moment to sincerely thank her for her exceptional support as our CJ Dropshipping account manager. She is proactive and detail-oriented and has taken the time to truly understand our operational challenges. She has also been instrumental in promptly resolving our business backlog. Her responsiveness, expertise, and dedication make a world of difference in our daily operations. Thank you Sabrina, we are lucky to have you as our account manager.

dailyMotive

May 29, 2025  on Shopify

Kerin was absolutely amazing! Super responsive, professional, and made the entire dropshipping process smooth and stress-free. From product sourcing to order fulfillment, everything was handled quickly and with great attention to detail. I truly appreciate the support and would highly recommend working with Kerin. Thank you for the excellent service!

Willow & Cove

May 28, 2025  on Shopify

Tara Tan provides excellent support with clear communication and quick responses. She is very knowledgeable about CJdropshipping process and helps resolve issues efficiently. Overall, a reliable and professional service experience. Highly recommend :)

Aladdin's Genie

May 28, 2025  on Shopify

Box Chen is very helpfull and quick with his answers they all are very good and helpfull on CJ droppshipping. But Box Chen is on fire. Well done and keep it up.

Ruccas

May 28, 2025  on Shopify

Very good support. Fast Response, fast fullfillment, always up to date information, my Agent Doki Huang is very reliable.

Oslo Republic

May 28, 2025  on Shopify

We’ve had a great experience with CJDropshipping, especially thanks to our dedicated agent, Lene. She’s always responsive, helpful, and proactive in resolving issues and ensuring our orders are processed smoothly. Her support has made our workflow more efficient and stress-free. Highly recommend working with her and the CJ team!

Merluna

May 28, 2025  on Shopify

I have been using CJ for over 2 years now and it is my favourite supplier. Easy to use, no bugs and my agent Vincy is awesome. Always responds fast and is very helpful.

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