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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,927)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Auraloup

Jan 19, 2025  on Shopify

JE MET 4 juste par se que la compréhension entre l agent et moi est pas toujours facile mais sinon ils reactif et présent.

RUBSIN

Jan 19, 2025  on Shopify

The best customer service: quick responses at any time without restrictions, providing support to anyone without hesitation. They are ranked number one globally.

Kaylanie

Jan 18, 2025  on Shopify

Ken and Elsa have been absolutely amazing throughout my experience with CJ Dropshipping! Their support, attention to detail, and quick responses made everything so seamless. I couldn’t have asked for better agents—they’re truly the best. Highly recommend their service

STYLD

Jan 18, 2025  on Shopify

Great app, easy to use. Kaycee Chen and Luria have been a great help going out their way sourcing items

The Cavemanstyle

Jan 16, 2025  on Shopify

I had an amazing experience working with Isabella! She has been incredibly responsive, proactive, and detail-oriented in helping us with shipping and new product development. Her dedication and professionalism made every step smooth and hassle-free. I truly appreciate her commitment to providing top-notch service. Highly recommend working with her!

Instinctive

Jan 16, 2025  on Shopify

Sini Liu is amazing, totally helped me some questions i had about my shipment, totally recommend!, Also I had an absolutely fantastic experience with Kribee Huang! Kribee went above and beyond to assist me, ensuring every question was answered promptly and with kindness. The level of professionalism, patience, and genuine care for customer satisfaction was truly exceptional. Highly recommend their service—thank you so much, Kribee!

Kosmic Bamboo

Jan 16, 2025  on Shopify

Stacey answered all of my late night questions regarding the process. The answers were clear and they were really helpful and responsive which made me feel better about them as an option. Thee service was great and I look forward to working with them soon.

ShopBoretti

Jan 16, 2025  on Shopify

CJ Dropshipping has amazing customer service! They respond super fast, which makes everything so much easier. Definitely recommend them!

Aman

Jan 15, 2025  on Shopify

Every interaction with CJ is a breeze, and Cherry Xu is always professional and quick to respond. Highly recommended!

TatzenKönig

Jan 15, 2025  on Shopify

Very helpful and fast support (thanks to Connie!). Great amount of products. Looking forward to working longer with this app.

PotterBracelets

Jan 15, 2025  on Shopify

I Loved Cj's service from the start. My new agent Walton is a great guy who also helps me to improve my CJ journey. He keeps me up to date with issue's on my orders and much more. 5 stars to him!

Brand Coldon

Jan 15, 2025  on Shopify

Sehr schnelle antworten und sehr Hilfreicher support, bestellungen werden auch sehr schnell bearbeitet Raymond ein sehr guter support

TriVibe

Jan 14, 2025  on Shopify

kribee Huang was really fast, kind and to the point with her help and explanation, it gave me much better insight into how orders work and what the difference between sample orders, manual orders and dropshipping orders are and how to properly connect packaging so that it arrives when the specific order is selected. thank you kribee Huang!

LIZAS

Jan 13, 2025  on Shopify

Thank you Bonnie for helping me solve my order issue. The fast response and availability of customer support of this app is very impressive and refreshing. Thank you for all you do for your customers.

Louvie™

Jan 13, 2025  on Shopify

The best app for dropshipping beginners! Huge thanks to Krise Qi for doing an amazing job as my personal agent.

Kidhaloo

Jan 12, 2025  on Shopify

I had a great experience with Christine Yu from CJ Dropshipping. She was very responsive and efficient in helping resolve all situations. Her support made everything much easier, and I truly appreciate her professionalism and dedication. Highly recommend!

MIA

Jan 12, 2025  on Shopify

I recommend this app and the agent named Connie Jin. She has always been available and has resolved all my questions.

Elyoria

Jan 12, 2025  on Shopify

Great Service. Especially Yori Lin is their star team member. She always went one step ahead to help me. Way to go Yori Lin!

Whizzer Inc.

Jan 11, 2025  on Shopify

While doing emergency preventive maintenance, my finger slipped and sent my text to Aoki/Ken claiming”I can’t get it to scroll down!” Waiting for a reply-which was never received-Aoki instantly replied “Hi May I have the screenshot?” It was a comfort to stop and realize what I did in error was approached in a professional manner.

Glee Alley

Jan 11, 2025  on Shopify

Thank you very much, Arina, for being so helpful on my issue yesterday. Arina helped me navigates through CJ with breeze. She even helped me on how to create a new order because there was an issue with an existing order.

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