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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,983)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Jivanya.us

May 04, 2025  on Shopify

I love how they assist me if I have issues with the system. Connie Jin and her fellow Customer Service team, you rock and thank you! Your services are top notch!

Monyé Essentials

May 02, 2025  on Shopify

I had some trouble figuring something out, but Ruth was incredibly helpful and patient. She took the time to guide me through everything and made sure I understood it clearly. Excellent service – thank you so much, Ruth!

CarbonCase

May 01, 2025  on Shopify

We've had a great experience with CJdropshipping so far. The platform is simple to use and makes order fulfillment smooth and efficient. A special shoutout to our agent, July Chan, who is quick to respond and incredibly helpful. She consistently secures us the best possible discounts from suppliers, which makes a big difference for our business.

Weltura

Apr 30, 2025  on Shopify

I'm really impressed by the level of service provided. July Chan was incredibly helpful, fast, and professional throughout the entire process. She answered all my questions clearly and made everything smooth for my store. Highly recommend this app, especially if you're lucky enough to work with July!

Inreturnup

Apr 30, 2025  on Shopify

A Heartfelt Testimonial for Krise Working with Krise has been an absolute game-changer for our business. Her dedication and expertise have set a new standard for client management. From troubleshooting urgent order discrepancies at 11 PM to meticulously overseeing project implementation for two straight weeks, Krise’s lightning-fast responses and precision-driven solutions consistently kept us reassured.

Rozak Boutique

Apr 30, 2025  on Shopify

Good morning/afternoon, In particular, I want to thank Eileen for helping me a lot on the CJ Dropshipping platform. Like any new person in the field, I felt lost with the various steps to follow when ordering supplies or how to customise our packaging. Eileen was very patient in guiding me to the finalization of my orders, she was available on Watsapp every time I asked her questions, a big shout out for her professionalism... Here’s an officer we’d like to work with on all our projects, Thank you Eileen and I hope for soon! Nina of Canada

The Divine Being

Apr 30, 2025  on Shopify

July Chan is our agent and she has been very helpful in following up with suppliers and also our special requests. We are looking forward to work with help closely in the future.

CloudCart Corner

Apr 30, 2025  on Shopify

I had an issue placing an order due to unavailable shipping options, and Angel was extremely helpful and professional. She responded promptly, understood the problem quickly, and helped me solve it efficiently. Great support — thank you, Angel!

Milanera

Apr 29, 2025  on Shopify

I’ve been working with CJ for more than three years, and it has been a great decision. The company shows consistency and professionalism. I’d especially like to mention my agent, Sini Liu. She provides daily help, always responds quickly and clearly. It’s so important to feel supported in every situation. Thank you for your dedication and reliability!

By Castello

Apr 29, 2025  on Shopify

One of the best suppliers out their 100%, Great communication, Fast Shipping. And amazing Add-ons like: VIP features and even free dinners with their point system. They really would like to see both parties grow

Hundeshoppen

Apr 29, 2025  on Shopify

I couldn’t be happier with my experience with CJ Dropshipping, thanks to the outstanding support from my agent, Kaycee Chen. From the very beginning, Kaycee has been incredibly professional, helpful, and quick to respond to all my questions. She has solved any issues immediately and has been a reliable and efficient partner throughout. Her dedication to excellent service and personal attention has truly made a difference for my business. I wholeheartedly recommend CJ Dropshipping and Kaycee to anyone looking for a trustworthy dropshipping partner. Thank you for a fantastic experience – I look forward to continuing our collaboration!

Trust me shop

Apr 28, 2025  on Shopify

Kribee-Huang a pris en charge ma demande, elle a été tellement efficace et adorable ! J'espère de nouveau tomber sur elle

Wellgenis

Apr 27, 2025  on Shopify

The app is very user friendly, and they are very quick to respond. they have great customer service!

Luxen

Apr 26, 2025  on Shopify

I can find most of the products I need for my store. If help is needed my agent Alley is quick to respond and can solve the issue.

Novo Haus

Apr 25, 2025  on Shopify

CJ is key for dropshipping. I tried different dropshipping services before but they lack options or have to pay to have access to other products, pricing, customization or personal agent. With CJ you have access to a personal agent that will help you with everything. This gives me confidence in the service and that everything is going well. I have to appreciate Shiny Zhong, my personal agent for helping me out since the start and being available constantly for any issue.

Nouvachic

Apr 25, 2025  on Shopify

⭐⭐⭐⭐⭐ Fantastic experience with John from CJdropshipping! He provided outstanding support quick replies, clear communication, and efficient order handling. Thanks to him, everything went smoothly. Highly recommend his service!

Limawo

Apr 25, 2025  on Shopify

Sehr hilfreicher und guter Support! Es werden einem schnell die Fragen beantwortet und alles scheint sehr übersichtlich. Besonderen Dank an unseren Agenten Paradise.

What The Fur

Apr 25, 2025  on Shopify

April has been very helpful from the start. She was able to list a product and give me great price (although shipping was a bit tight), but overall i really liked the way she helped me. I'm looking to switch from Aliexpress to CJ so this is a great start!

ELITAI

Apr 25, 2025  on Shopify

Amazing service and professional support! We’ve been using the CJ app for our Shopify store and everything runs smoothly — from product sourcing to shipping. This time I received a big order from Germany, and Kaycee Chen went above and beyond to help me set everything up properly. Big thanks to Kaycee! Highly recommend CJ if you want reliable and friendly support for your store.

The Powerhouse

Apr 24, 2025  on Shopify

I am having the best experience with cj dropshipping. Im new to this and feel kinda dumb sometimes but billy shi explained everything step by step even with photos. I finally was able to pay for my product and have it listed correctly. I definitely feel more confident with doing this now because of his help.

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