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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Cosedabimbo

Nov 21, 2024  on Shopify

Very good platform where you can find a fast and kind assistance. Bonnie has been very nice with me and very professional.

OUHOE

Nov 21, 2024  on Shopify

Im very happy with CJ, everything works fine! I get any time any support that i need, also im very very happy with my Agent Dolly!! She is so professional and fast in the support. Thank you very much Dolly Liu!

Earth-ways

Nov 21, 2024  on Shopify

Excellent dropshipping app, that lets you order without any hidden/unnecessary fees. I can only say the best about their service and super helpful staff. Amelia has helped me in every situation, that I couldn't resolve myself. She always replied extremely fast and had solutions for every situation! I strongly recommend this integration!

Yuvara

Nov 21, 2024  on Shopify

I can only recommend the app, they have a good customer service, a special thanks to Skylar Dai she has always helped me.

Paws & Whiskers

Nov 21, 2024  on Shopify

CJ Dropshipping is an outstanding platform for dropshipping! I’m truly impressed by the wide selection of products they offer at competitive prices. The user interface is intuitive and easy to navigate, making it simple to explore various categories. The platform also provides powerful tools to manage products and orders efficiently. A special mention goes to their customer support team, especially Liora Cheng, who went above and beyond to help me. She was super friendly, incredibly knowledgeable, and always patient in answering my questions. Liora made finding the right products and managing my dropshipping journey smooth and hassle-free. Thanks, Liora, and the entire CJ team for the exceptional support!

Glow Lily

Nov 21, 2024  on Shopify

Shinco Zhao has been nothing short of amazing! He’s always quick to respond, super knowledgeable, and genuinely goes above and beyond to help. Anytime I’ve had a question or needed support, Shinco has been there to make sure everything is handled smoothly. It’s rare to find someone who cares this much and delivers such incredible service. Working with CJ Dropshipping has been great, but having Shinco as my go-to has made the experience truly next level. Huge thanks to him for all his help!

timekillingtimeclothing-ecaa

Nov 21, 2024  on Shopify

their service its awful so many of m,y costumers ordered from me and I had to send their money back because they couldn't fulfill my orders like literally I could show pages of nothing but costumers that I had to send back because their skU'S had changed or they didn't even have the product ! I'm willing too give out another shut maybe their system changed but I didn't have a good experience with cj drop-shipping for now imma give one star if proved otherwise then ill change it

OC PET SUPPLIES

Nov 21, 2024  on Shopify

I am a new small business owner and had a lot of questions for Garrison Wong at CJ. He was very patient and helped me tremendously. I was very pleasantly surprised at what great service I received after hours. Thank you again, Garrison.

My Store

Nov 21, 2024  on Shopify

Needed help with setting up my account. Jolie from the support line was very helpful and answered all my questions.

Geek Magic

Nov 20, 2024  on Shopify

This Supplier is the best as it is always helpful. I asked if they could find me similar products to my original one and they gave me over 7!!!. CJ Dropshiping is the goat.

Frosty Flame

Nov 20, 2024  on Shopify

Very friendly staff, Doki Huang was my consultant, many thanks for solving my problem with my orders.

Wintermütze Store

Nov 20, 2024  on Shopify

John was incredibly helpful and professional. He resolved my issue quickly, explained everything clearly, and made the entire process smooth. Highly recommend him for outstanding customer service!

www.Wohnwelt-Exklusiv.de

Nov 19, 2024  on Shopify

Great experience with CJ Dropshipping! Special thanks to Box Chen for the outstanding support. He was super helpful, patient, and answered all my questions quickly. Truly exceptional service!

Babies R Fun

Nov 19, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping.Its is very easy to navigate through different categories. Thanks to the customer support team especially Ken and Kribee, who provided quick and satisfactory response.I expect and look forward the same level of service in future.

LifeLab

Nov 19, 2024  on Shopify

For me, CJ is the best supplier out there. A great thanks to Ken Yang by the way, he helped me a lot and was very fast and gently. Thanks a lot!

Easy Life Pet Supplies

Nov 18, 2024  on Shopify

I am personally very happy Tab Zhao, he has made my experience much easier to use CJ Tab replies very fast and always with a great response. Thank you Tab.

Trend Sprout

Nov 18, 2024  on Shopify

Connie was super helpful and she stayed with me to ensure everything is on track with my issues. Highly recommend

Monitay

Nov 18, 2024  on Shopify

I had the pleasure of working with Lea Zhang from CJ Consultation, and I couldn't be more impressed. Lea was incredibly attentive and handled all my inquiries with the utmost professionalism. She was exceptionally helpful in resolving my issues and went above and beyond to ensure I had all the information I needed. Her dedication to customer service is truly outstanding, and I highly recommend her. Thank you, Lea, for your excellent support!

LyndonGym

Nov 17, 2024  on Shopify

Un grand merci à mon agent Rebecca pour son professionnalisme et son efficacité ! Elle a su répondre rapidement et de manière précise à toutes mes préoccupations, rendant le processus fluide et agréable.

DigiCore.Store

Nov 17, 2024  on Shopify

"I’ve been consistently impressed by the professionalism of this dropshipping platform. As a user, I highly recommend it to anyone seeking a reliable and efficient solution. My agent, Tab Zhao, has been particularly helpful, providing timely assistance whenever needed."

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