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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Polar Fashion

Nov 08, 2024  on Shopify

I had some problems with sourcing the product, but the customer service was phenomenal. Connie was super helpful

MOUNTAIN ROCKS

Nov 08, 2024  on Shopify

Zoey was incredibly helpful and professional in answering my question about how CJ Dropshipping operates when they ship products to customers after I place an order. Thank you, Zoey, for your support!

My Store

Nov 08, 2024  on Shopify

No subscription fee, and a good selection. Takes about 10-12 days for orders to arrive. Jolie at customer service helped. Customer service is very good which is a big bonus.

SculptedHer™

Nov 08, 2024  on Shopify

CJdropshipping has very attentive personal agents like Alan that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent Alan

Jora Store

Nov 07, 2024  on Shopify

Connie is always a huge help and is quick to identify problems. Her assistance is highly recommended. Thanks to CJ

zopoty

Nov 07, 2024  on Shopify

CJdropshipping offers excellent product variety, fast shipping, and reliable customer service. A great platform for efficient, hassle-free dropshipping

BBsurprises

Nov 07, 2024  on Shopify

Excellent experience with this agent. They were incredibly responsive and addressed all my inquiries in no time. Additionally, they suggested relevant and high-quality products. which made our collaboration much easier. I'm very satisfied with their speed and professionalism. Highly recommend!"

Doggy First

Nov 07, 2024  on Shopify

I am extremely impressed with CJ Dropshipping’s support team, especially Leah! She went above and beyond to help me with my questions and made the whole process feel smooth and easy. Leah was quick to respond, very knowledgeable, and patient in explaining everything I needed to know. Thanks to her, I was able to resolve my issue quickly and get my business moving forward. If you're looking for reliable support, CJ and Leah are amazing! Highly recommended!

Little Creative Storytellers

Nov 07, 2024  on Shopify

CJdropshipping est une très bonne plateforme pour pouvoir créer sa boutique en ligne et sourcer rapidement des produits. Les agents sont à l'écoute et réactifs, c'est un réel plaisir. Nous sommes aidés et les explications données sont claires. Je recommande pour toute personne qui souhaite ouvrir sa boutique. Clin d'oeil à mon agent Aron Lee qui est super et qui m'a apporté des informations complètes quant à mes demandes.

idealboxswiss.ch

Nov 07, 2024  on Shopify

I have been working with CJ for about 6 months and I am generally satisfied. I would like to thank Arina Dong customer representative for her help.

Gizmoverse

Nov 07, 2024  on Shopify

love working with them as a beginner. easy and fast customer support. specially the agent that's assigned to me. Thanks Bin Han!

JiaLu's

Nov 07, 2024  on Shopify

My CJDropshipping agent , Raymond He, was really sincere and guided my step by step process through my first time with dropshipping and made my e-commerce work with shopify more fun and easy to work with!

VarietyBay

Nov 06, 2024  on Shopify

CJ has lots of varieties of product that you can source in your website. I think the price is a bit expensive for other dropshipper who want to sell in the retail price. Also, the customer service is good but its very time consuming. Because the respond is very slow for the customer support. Joean Gu and Arina Dong recently helped me with my query. However, I find sometimes, they don't understand me well. I would like the agents to improve their english more so we can have a better business. Otherwise, overall its not bad.

Haris Store

Nov 06, 2024  on Shopify

Angel is very helpful in cj dropshipping customer support , whatever question I have she answered and help me. She deserve 5 star. Thanks Haris

AR-Glow

Nov 06, 2024  on Shopify

kribee Huang ma aider Pour valider ma première commande. Je suis très contente grâce à elle. Je peux maintenant commencer à travailler correctement je suis super contente. Merci beaucoup

NurtureBaby

Nov 06, 2024  on Shopify

Very good service! In my case Willa Chen is the agent, very fast replies and knows how to deal with situations.

Elite jewellerys

Nov 06, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (Glacia), who provided exceptional support ...

Mirvela

Nov 06, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I'm impressed by the wide selection they offer and the competitive pricing on their products. The user interface is friendly and makes it easy to navigate through various categories. Additionally, the app provides many tools to manage products and orders effectively. A big thank you to the customer support team, especially Anisa, who provided exceptional support. She was professional, patient, and clear with her instructions. Thank you, Anisa!

ShopAshleyElizabeth

Nov 06, 2024  on Shopify

I’ve had such a pleasant experience working with Irena at CJ Dropshipping. The process of me setting up my account and adding items to my site has been very seamless. I also was able to create custom packaging through them and Irena helped make the process very smooth for me. The communication has always been spot on and fast. I highly recommend using their platform for dropshipping!

Primakauf

Nov 06, 2024  on Shopify

The CJ Dropshipping app has been a game-changer for my business! With a wide range of products, competitive prices, and fast shipping options, it’s been easy to find quality items my customers love. The order fulfillment process is seamless, and the support team, especially Anisa, has been fantastic from the very beginning. She’s been incredibly helpful, guiding me through each step and answering all my questions. I highly recommend CJ Dropshipping to anyone looking to streamline their dropshipping process!

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