Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,106)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

La Boutique Origi'Nails™️

Jul 09, 2025  on Shopify

I’ve been using CJ Dropshipping for over 2 years now, and I couldn’t be happier with the service – especially thanks to Doki Huang and Connie Jin. They are incredibly professional, reliable, and always quick to respond. Over the years, they’ve helped me solve many issues, source quality products, and ensure smooth order processing for my customers. Their dedication and support have played a key role in the growth of my business. If you’re looking for trustworthy and efficient agents, I strongly recommend working with Doki and Connie. Thank you both for your outstanding work and continued support!

My Store

Jul 09, 2025  on Shopify

I’d like to express my sincere gratitude to my CJ agent, Stan Lin. He is always in touch, incredibly helpful with every little detail, and truly the best agent I could ask for. His support and dedication make the whole process so much easier and more pleasant. CJ Dropshipping itself is an amazing platform and a real gem for entrepreneurs — convenient, reliable, and full of opportunities. Thank you for creating such a great service and for having such outstanding people like Stan on the team!

Eastleys Quality Collections

Jul 08, 2025  on Shopify

I am truly grateful for the support and help Sam Huang gave me as I was struggling for a while with my products showing "sold out", whilst it isn't. I was not too happy, as I have been told to sync my store to CJ, after I have done that, and it still didn't work. Today, Sam immediately knew what the problem was, and he insisted on helping this irate customer (me), and it worked immediately. I am currently a very happy customer, thank you Sam and CJ Dropshipping

coocrib

Jul 08, 2025  on Shopify

I've had a great experience with CJ Dropshipping, especially thanks to Max Chen from the support team. He's been helpful, quick to respond, and made the process much easier. Really appreciate the excellent service!

THE COZY CRATE

Jul 08, 2025  on Shopify

I am so satisfied with customer support at CJ Drop shipping. I was having integration issues with my store and shipping. Angel Li, in customer service (chat agent), went above and beyond in getting my account up and going smoothly. She was very professional and very kind. Her directions to fix my issue were easy to understand. She even sent me screenshots. Thank you, Angel Li

Tammy Hanratty

Jul 08, 2025  on Shopify

Bonnie was amazing! I was working with another supplier and was really struggling with some things but Bonnie helped me out with all my problems, found me better prices and was on top of all the communication right away! She was prompt, fast and sourced great price. It was so great to actually speak with a person to help me solve my issues. Thank you Bonnie!

domicilehomebodies

Jul 08, 2025  on Shopify

Paulo helped us out confirming shipping fees and inventory levels for a product we plan on selling on our store's website. Was able to address these questions in a timely manner. Thanks, Paulo!

eazeLIFE

Jul 07, 2025  on Shopify

Excellent service from cj dropshipping and my agent Lauria Xie, we have had a conversation and she help me so much on my problems and the constant support from my cj agent is so much acceptable. She is always quick to answer and look into any questions i have and provide the specific answer to that question, my experience with CJ dropshipping is excellent it has worked perfect i am satisfied! Thank to Lauria Xie

VECTOR SPORTSWEAR

Jul 06, 2025  on Shopify

CJ is a fantastic app — smooth, reliable, and packed with features that really help streamline our workflow. But what truly sets it apart is the incredible support. A big shoutout to Gildan — she’s absolutely amazing! Super fast, helpful, and always goes the extra mile to solve any issues. Truly appreciate her efficiency and kindness. Thank you, Gildan!

Waves Wellness

Jul 06, 2025  on Shopify

0 Stars, absolutely shit. if you are dropshipping, im not sure about bulk orders but they treat orders like shit. I paid 20+ for better delivery, it took 3 weeks. customer got a black diffuser, after the order was placed for days they told me they only had white, then the candle (2/3 products in order) they tried to give me a different one because they didnt have that one, and they tols me this after the diffuser, few days later. After all that upon beieng delievered box was damaged slightly, but mostly its the fact that they put the resistance bands in the same box as a diffuser.

safishop.net

Jul 05, 2025  on Shopify

connie m'a beaucoup aidé je ne savais pas quoi faire et elle est venu comme un ange et m'a aider heureusement que elle etais là merci beaucoup

Inesora

Jul 04, 2025  on Shopify

EXCELLENT service! Luria Xie has been incredibly kind and supportive throughout my experience with CJ. She was always available, very professional, and made everything smooth and easy. I truly appreciated her patience and clear communication. Thank you, Luria — you made the whole process feel simple and pleasant!

BeMorePuppy

Jul 04, 2025  on Shopify

Arina Dong was a great Help, an Absolute Legend helped me to resolve everything for like 5-6 hours of full process to link complicated Shopify products with CJ

BauUniverso

Jul 04, 2025  on Shopify

Paulo was amazing! Super patient and supportive even when I was really busy and tired. Helped me recover the order quickly and made sure everything was perfectly set up for my POD instructions. Thanks a lot for your great service!

By Castello

Jul 02, 2025  on Shopify

One of the best suppliers out their 100%, Great communication, Fast Shipping. And amazing Add-ons like: VIP features and even free dinners with their point system. They really would like to see both parties grow, Liora is one of the greatest agents

HYGGEAR

Jul 02, 2025  on Shopify

We’ve been using CJdropshipping for several months now and couldn’t be happier. The app itself works great—smooth integration with Shopify, fast syncing, and a wide range of quality products at competitive prices. It’s reliable, intuitive, and does exactly what we need to keep our business running efficiently. But what really sets CJ apart is the customer support. July Chan has been an absolute blessing to work with. She’s not just responsive—she goes above and beyond every time. Whether it’s helping with sourcing, solving shipping issues, or offering proactive updates, July handles everything with care and professionalism. Hands down, the best support agent we’ve ever dealt with. Highly recommended!

Finivox

Jul 01, 2025  on Shopify

This is really great app for fulfillment. I got some trouble at the beginning, but it can be solved easily by Human Agent Assisting. I want to say thank you to Connie Jin for the very fast supporting and professional.

LumenDecor

Jul 01, 2025  on Shopify

CJ is a very good supplier for the dropshipping business. Their customer service is excellent, especially Mago doing a great job.

Amanié Rituals London

Jul 01, 2025  on Shopify

Belle has been an incredible CJ dropshipping agent to work with. She always responds to my questions quickly and makes sure every order is handled without delays. Her communication is clear, fast, and professional, which makes a huge difference when running a Shopify store. Thanks to Belle, my fulfillment process is smooth and reliable. She’s truly dependable and takes the stress out of managing orders. Highly recommend working with her if you want great service and peace of mind!

domicilehomebodies

Jul 01, 2025  on Shopify

Angel was amazing. Needed to check inventory levels for a specific product before selling it on our store. She promptly put a ticket in to reach out to the supplier to confirm the current quantity of the product. Much appreciated, Angel!

Scroll to Top