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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Candy

Nov 12, 2024  on Shopify

CJdropshipping service is amazing! Amy Huang is amazing to work with! I highly recommend! Super satisfied!

Frame Nova

Nov 12, 2024  on Shopify

5 stars for Sveta from CJ! Her assistance with asset handling was outstanding – fast, professional, and extremely helpful. Thank you for the excellent service!

Santa’s Christmas Treasures

Nov 12, 2024  on Shopify

I contacted customer support and was fortunate to connect with Erica Zhang. She was incredibly responsive and went above and beyond to give me the needed information. Her helpfulness and quick replies made my experience seamless and enjoyable. I highly recommend this site for anyone looking to dive into dropshipping!

Our Livable Space

Nov 12, 2024  on Shopify

my name is Willa. I have used CJ for a long time. It's a helpful tool to help us find convient goods , and I like to use it.

Bumblequill

Nov 12, 2024  on Shopify

Just the service I have been looking for, am satisfied so far although still in the beginning stages. Kaycee Chen has been very helpful in answering several questions via chat.

Rocvelli

Nov 12, 2024  on Shopify

Awesome mechanism of dropshiping from Cj dropshiping and my customer experience has been top notch with Charlie Zhang from the team being so supportive.

Snax Shop

Nov 11, 2024  on Shopify

Marian Chen from CJ Dropshipping is fantastic! Super responsive, always on point, and her service is top-notch. She’s quick to help with any questions and keeps everything running smoothly. Highly recommend working with her for a seamless dropshipping experience!

Zodiac Bracelet

Nov 11, 2024  on Shopify

Fantastic service! Zoey, in particular, has been amazing—always ready to answer any questions I have and consistently willing to assist. Highly appreciated!

Unity Vibes

Nov 11, 2024  on Shopify

Great app and reliable supplier! The support system is excellent. Ashley Wu has always been helpful with all my questions and concerns. I highly recommend this app.

UniQueste

Nov 11, 2024  on Shopify

Yori Lin provided excellent service! They were helpful, responsive, and went above and beyond to ensure everything was perfect. I highly recommend their service.

Happynize

Nov 11, 2024  on Shopify

I am absolutely thrilled with the service of Charlie Zhang so far . I got fast replies and I feel a dedication to deliver outstanding service. On the one hand I was provided with good information and on the other hand I was provided with the possibility of communicating via WhatsApp to show picture of products I would like to have quotes on. The communication with Charlie Zhang has at all times be very pleasant and professional.

Super Store

Nov 11, 2024  on Shopify

About Help: I met Leah Cheng, a consultant from CJ. She was fast. She knows a lot about CJ products. Solve my problems very fast and was very gentle. About CJ: Best of the best. Easy to find the "Help Consultant" and very nice! I had an excellent experience. Both are 5 out five stars Thanks Lea.

Planti Boys

Nov 10, 2024  on Shopify

Brilliant website, love the automatic fulfilment and the customer service is top tier, I get replies within seconds with brilliant responses provided by Kribee Huang. 100% recommended.

Poopies Minions

Nov 10, 2024  on Shopify

Angie Li was very patient and understanding. She walked me through the processes of fulfilling shipments. Great customer service!

PuddleToes

Nov 10, 2024  on Shopify

I've been working with CJ Dropshipping, and my experience has been fantastic. Their platform is user-friendly and efficient, with a wide variety of products. What stands out, though, is their exceptional support team. I’d like to especially thank Cherry Xu, who has been incredibly responsive and understanding throughout the process. Cherry took the time to understand my needs and provided prompt, thoughtful assistance, which made all the difference. Her professionalism and dedication truly exemplify CJ Dropshipping's commitment to customer satisfaction. Highly recommend working with them!

Domisana

Nov 10, 2024  on Shopify

Sini Liu ⭐⭐⭐⭐⭐ "I was blown away by the customer support! They were quick, friendly, and went above and beyond to help with my order. It made the whole shopping experience so much better. Highly recommend!"

RightDeal

Nov 09, 2024  on Shopify

cjdropshipping is everyting you need. it may be hard on start but you will learn with help from your agent, my agent helps me (Bellica) and i am so satisfied.

Maza Store

Nov 09, 2024  on Shopify

I was happy with the consultant service, the agent Agnes helped me a lot and answered for my questions.

Breezo

Nov 09, 2024  on Shopify

CJ Dropshipping has been a game-changer for my business! The product variety is amazing, making it easy to find unique items that help my store stand out. Shipping times are quick, and I love that they offer real-time tracking, so my customers are always informed. Their customer service is top-notch as well—any time I have a question, they’re quick to respond and very helpful. The platform is user-friendly, and I appreciate the personalized support from my assigned agent. Overall, CJ Dropshipping has streamlined my business operations and helped me increase customer satisfaction. Highly recommended!

MiniCube

Nov 08, 2024  on Shopify

Had some questions using CJdropshipping involving adding items to my store. Sveta in customer service was very quick to answer my question help me understand what I needed to do. The ease of customer service is a good start in our experience with them and we hope it continues in the future.

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