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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,983)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

The Mini PlayLab

May 27, 2025  on Shopify

Working with Miki Wang at CJdropshipping has been a truly positive experience. He’s always prompt, reliable, and exceptionally supportive, making sure every detail is handled with care. He approaches all my questions with calm professionalism and a helpful attitude. I’m genuinely grateful for his support!

Serene Hug

May 27, 2025  on Shopify

We've had an excellent experience with CJdropshipping overall. The platform is user-friendly and has streamlined our order fulfillment process. Huge thanks to our dedicated agent, Luria Xie, for her outstanding support. She's incredibly responsive, proactive, and always goes the extra mile to find us the best deals with suppliers. Her professionalism and efficiency have made a real impact on our business.

Nuvica

May 27, 2025  on Shopify

Orders are processed quickly, tracking is reliable, and communication has been smooth throughout. The platform is easy to navigate and makes managing products and orders simple. Overall, a solid experience so far. I'd also so like to thank Angel Li, from CJ. I believe she's one of the customer services representatives on the site. She was very helping with answering specific questions I had on products I was looking to source.

EDEN

May 24, 2025  on Shopify

I had an excellent experience working with Billy! He provided top-notch customer service and was incredibly helpful in resolving my issue quickly. Billy’s clear and detailed explanation made everything easy to understand, and he went above and beyond to ensure I was satisfied. I truly appreciate his prompt assistance and professional attitude. Thank you, Billy!

Lawzah

May 24, 2025  on Shopify

CJDropshipping has been a lifesaver for me. The app is smooth, reliable, and packed with features that make sourcing and order fulfillment so much easier. Their support team is fast, helpful, and truly goes above and beyond. Highly recommend this app to anyone serious about dropshipping. Five stars without hesitation!

elleunique

May 23, 2025  on Shopify

the support answers fast and efficiently, especially the agent Jolie. really satisfied with the platform

Track Insoles

May 22, 2025  on Shopify

CJDropshipping is my favorite supplier by far. They almost always have the product I want, they deliver fast, and they have a GREAT support team, with amazing agents like Angel that will get you your questions answered so fast. Love CJ!

Norse Magic Store

May 21, 2025  on Shopify

Customer Service is absolutely 100% on point with connected stores. They walk you through any issues that occur step by step! Arina Dong is patient, friendly and very professional!

OwnyFitness

May 21, 2025  on Shopify

I've had a great experience with CJdropshipping so far. The interface is simple to use and makes order fulfillment smooth and efficient. An awesome shoutout to my agent, April Wang, who is quick to respond and incredibly helpful. She consistently assures me that my inventory and products are all in checks and accounted for.

Laurnt

May 21, 2025  on Shopify

Connie helped me a lot with sourcing the specific color variant I needed, so my orders could be placed. CJ is always really helpful with resolving issues

Flowlily

May 20, 2025  on Shopify

CJ Dropshipping has been a fairly easy company to work with, almost every single sourcing request has been fulfilled and the customer support is quick and helpful such as one of the agents by the name of Angel Li.

eventually friends

May 20, 2025  on Shopify

Paradise Zhong has been super helpful despite my specific queries and back and forth with different suppliers. I also appreciate the prompt responses and suggestions, she tries to give you the best options within her capabilities. Highly recommended!

Betasold

May 19, 2025  on Shopify

We've had a great experience with CJdropshipping so far. The platform is easy to use and makes order fulfillment smooth and efficient. A special shoutout to our agent, Belle, who is always quick to respond and incredibly helpful. She consistently helps us secure the best possible discounts from suppliers, which has a really positive impact on our business.

Steel Thread

May 19, 2025  on Shopify

While I’ve encountered a few minor issues with order processing, overall, CJdropshipping works quite well.

Lillibu

May 19, 2025  on Shopify

The app works perfectly for me. My agent April is always helpful, responds quickly and has the right answer to all my questions. I can therefore highly recommend CJ.

Skyil Store

May 19, 2025  on Shopify

CJdropshipping has made my dropshipping business much easier. Lots of products to choose from, fast shipping especially from their US warehouse, easy to connect with my Shopify store, helpful support team especially agent Kate Zhao, she is very helpful and responsive. Always answer my questions and fullfil my request and last but not least, I love the sourcing feature, they can find products I need Highly recommend if you want a reliable dropshipping partner!

CUT2KRANI

May 17, 2025  on Shopify

I had an issue related to IOSS configuration on my CJ account, and Enid Dong was incredibly helpful. She responded promptly, understood my concerns clearly, and provided precise guidance without unnecessary delays. Her communication was professional, and she made the whole support experience smooth and stress-free. Thank you, Enid, for your excellent support — it's reassuring to know there are reliable people behind CJdropshipping. — Ahasanul Islam Sezan, CUT2KRANI

Silksund.

May 16, 2025  on Shopify

CJdropshipping has been a key tool for growing my store. Shipping is fast and reliable, and the platform is easy to use. The customer support is excellent — Vject Wang has helped me every step of the way with great professionalism and quick responses. Highly recommended for any entrepreneur doing dropshipping!

Squishlets

May 16, 2025  on Shopify

I'm still new to CJ Dropshipping, but my experience using the app has been very pleasant. Most of that is thanks to my agent, Jade, who has been incredibly helpful, super quick to respond, and fulfilled all of my requests and questions in no time. Would definitely recommend this app and Jade as an agent!

Tunimal

May 15, 2025  on Shopify

Billy Shi from CJdropshipping was amazing, he solved my problem efficient and fast, and was polite and kind aswell. He gave simple and clear answers and messages, instead of long/confusing one's. He was very helpful.

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