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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Wavaro

Nov 17, 2024  on Shopify

Connie Jin and Sini Liu helped me fast and good. with all my questions. she is a good agents of cjdropshipping

Novona

Nov 17, 2024  on Shopify

Kaycee Chen is my supplier and was extremely helpful with solving my problems in a timely manner. Nothing but a great service/team at CJ. 10/10

Girls Next Door Marketplace

Nov 16, 2024  on Shopify

The service I received today from Suki was phenominal in getting my first order processed and paid through CJdropshipping. She provided me with the knowledge that made it simple and easily accomplished. Thank you Suki!

Eleganty

Nov 16, 2024  on Shopify

I am very staisfied with the service, customer support are very supportive and patient. helped me a lot getting my sourcing and order done and really I am very appreciating their efforts, Pauling Li was very friendly and explained everything for me step by step.

Alpasky

Nov 16, 2024  on Shopify

I was very satisfied with Kristy's help, she helped me very quickly and competently! Thank you so much!

VitalGlam - Natural Products of Korea and the Far East

Nov 16, 2024  on Shopify

Quick responses, polite communication, and your effort to solve problems are remarkable. Thank you so much. You are making our job easier.

Pawsious

Nov 16, 2024  on Shopify

Unmatched Support and Expertise! ⭐⭐⭐⭐⭐ I had the pleasure of working with Tab Zhao, and I can confidently say he is a game-changer in the eCommerce space! His immediate responses to my queries were not only prompt but also incredibly insightful. Tab goes above and beyond to ensure that his clients succeed, always willing to share the latest viral products that can elevate your business. His expertise with CJdropshipping and Shopify is unparalleled, making complex processes feel effortless. If you’re looking for someone who genuinely cares about your growth and provides actionable strategies, look no further than Tab Zhao. Highly recommended!

El Amir

Nov 16, 2024  on Shopify

Kaycee Chen at CJdropshipping was amazing! She provided quick, helpful, and professional service, making the whole process seamless. Highly recommend her support - 5 stars well deserved!

GamePlay

Nov 16, 2024  on Shopify

Its great Store great Nice And Very Plite people who works at the Cj store and also great product Links To shopfiy I recommend it as 10/10 :D

Renegade Finds

Nov 16, 2024  on Shopify

Very impressed by the supply operational department and the service support of mis suki. Timely responded answered all my questions extremely thoroughly and had the patience. Don't walk me through it for me to understand would definitely recommend. Thank you

Taly Home

Nov 15, 2024  on Shopify

I was having trouble to fulfill my order manually, but Angel from support was super nice and helpful and walked me all the way through. Thanks so much for the help!

NayaBeauty

Nov 15, 2024  on Shopify

j'aime beaucoup cette plateforme car c'est simple d'utilisation et il y a de bons agents comme le mien "Ken" qui m'a été d'une grande aide! il est super sympa et patient! Je recommande vivement cette plateforme à ceux qui débute!

GLIMR

Nov 15, 2024  on Shopify

Very good costomer service. Kristy Deng helped me a lot!. Great answers, good help and very responsive! She also thinks with you and gives good advice!

My Store

Nov 15, 2024  on Shopify

Good customer support provided by Step zu,and I was having problem with problem listing and solved it with the help of Leah thanks to her too .GOOD SUPPORT!

Trend Webshop

Nov 13, 2024  on Shopify

I am really happy with the customer service here with CJdropshipping. Especially with Bonnie, she was very helpful when I thought I had a problem. She solved it for me very easy and very fast. Thank you Bonnie :-)

Kraftathlet™

Nov 13, 2024  on Shopify

Fast customer service, Always available to answer all the questions in the most professional way possible! I especially appreciate Zoey for her help and will always recommend CJ dropshipping because of her! One small thing that in my eyes will improve the app even more, having larger items in stock to be shipped from EU warehouses, items such as treadmills, stength training equipment etc...

Toys For Thinkers

Nov 13, 2024  on Shopify

April was incredibly helpful and professional in answering my question about how CJ Dropshipping operates when they ship products to customers after I place an order. Thank you, April, for your support!

My Appu Store

Nov 13, 2024  on Shopify

"Kaycee Chen was incredibly helpful in guiding me through the Shopify setup process for my dropshipping business. She patiently answered all my questions and provided clear, concise instructions. Her expertise and professionalism made the entire process smooth and stress-free. I highly recommend her services to anyone starting a dropshipping business."

KOA

Nov 13, 2024  on Shopify

I want to express my heartfelt thanks to Steph Zhu for her amazing support! She was incredibly patient and helpful, guiding me through the process when I was facing challenges. Her assistance made everything so much clearer, and I’m truly grateful for the time and effort she put in. I couldn’t have done it without you—thank you, Steph Zhu!

Villavora

Nov 13, 2024  on Shopify

I am heartily writing a positive review for my new friend Harvey Zhang, he has solved my problems and enabled me to move forward. Thank you very much!

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